Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,884
chart
#64
All reviews
Rating Breakdown
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June 13, 2024
EXCELLENT customer service - I always get help within minutes. And the app is very easy to use. It feels very well thought through. Great value.
Hello there, Thank you for your review! We're delighted to hear that you find our customer service excellent and appreciate the quick assistance. It's great to know that you find the app easy to use and well thought through, providing great value. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
June 10, 2024
they have great customer support! Baarath is the best, he helped me very quickly today. walking through the steps one by one. i was testing the app but i will use it because the outstanding customer service.
Hello there, Thank you for your review! We're thrilled to hear that you had a great experience with our customer support, and that Baarath was able to assist you quickly and effectively. We're delighted that his outstanding service has influenced your decision to use our app. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
June 7, 2024
Omnisend is amazing and I will never use anyone else! I had a quick question and Karine took care of everything! Keep the YouTube videos coming also!
Hello there, Thank you for your enthusiastic review! We're thrilled to hear that you're loving Omnisend and appreciate Karine's prompt assistance. We're glad you enjoy our YouTube videos and will keep them coming. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
June 7, 2024
Nice APP, nice service!
Hello there, Thank you for your review! We're glad to hear that you're enjoying the app and our service. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
June 4, 2024
It's quite functional for beginners. Their customer support works well, but I would appreciate a built-in survey feature within the emails and more advanced design options.
Hello there, Thank you for your feedback! We're glad to hear that you find Omnisend functional for beginners and that our customer support works well. We appreciate your suggestions for a built-in survey feature within emails and more advanced design options. Your input helps us improve. If you have any more questions or need assistance, please feel free to reach out. We're here to help!
June 3, 2024
Omnisend offers everything you need in one place! It's exceptionally user-friendly for beginners and provides top-notch metrics that clearly show how the app boosts our store's revenue and where they come from. The free plan is impressively comprehensive. Email creation is a breeze, and integration with Shopify is seamless. Their new review feature is also easy to use. Additionally, their educational resources and marketing blogs are extremely helpful. Plus, customer care is always just an email or message away, and they are consistently friendly.
Hello there, Thank you for your detailed review! We're thrilled to hear that you find Omnisend user-friendly and comprehensive, especially for beginners. It's great to know that the app's metrics, seamless Shopify integration, and educational resources are benefiting your store. We're also glad you find the new review feature easy to use and appreciate our responsive and friendly customer care. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 31, 2024
Easy to use with great features
Hello there, Thank you for your review! We're glad to hear that you find the app easy to use with great features. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 30, 2024
I just started using this app and so far every problem I ran into customer service has been such a big help literally every step of the way. Seriously 5 stars to customer service thank you Maria!
Hello there, Thank you for your review! We're delighted to hear that our customer service has been a big help with every problem you've encountered. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 28, 2024
thx sanya!!! excellent and professional service. timely solve my problems.
Hello there, Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 27, 2024
Hello there, Thank you for your 5-star review! We're thrilled to hear that you're satisfied with Omnisend. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 26, 2024
Omnisend is incredibly easy to use, and their customer support is excellent. Dilara, in particular, has been very friendly and responds quickly to any questions I have. Highly recommend!
Hello there, Thank you for your review! We're delighted to hear that you find Omnisend easy to use and that our customer support has been excellent. We appreciate your recommendation and are here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 24, 2024
I have been using Omnisend for over a year now and really love it! Their offers keep improving (I love the new review feature) and their customer service is great. I have been helped by many different service agents and they are all friendly and helpful. Would recommend!
Hello there, Thank you for your review! We're thrilled to hear that you've been using Omnisend for over a year and that you love it. It's great to know that you appreciate our continuous improvements, such as the new review feature, and that you find our customer service great. We're glad to hear that our service agents have been friendly and helpful. Your recommendation means a lot to us! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 22, 2024
Simple flows, quick to get up and running and when you run into a road block its nice to have chat support answer quickly :) Both Karine & Eduarda provided amazing support.
Hello there, Thank you for your review! We're thrilled to hear that you find Omnisend's flows simple to set up and quick to get running. It's fantastic to know that our chat support team, including Karine and Eduarda, provided amazing support when you encountered roadblocks. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 22, 2024
Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.
Hello there, Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively. We appreciate your recommendation and are here to help whenever you need assistance.
May 22, 2024
This app is great and the service is wonderful. Sila was fantastic at helping me with split workflows.
Hello there, Thank you for your review! We're glad to hear that you find the app great and the service wonderful. It's fantastic to know that Sila was able to help you with split workflows. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 22, 2024
I am really happy using Omnisend for our Email Marketings. Their customer service is amazing and the app is very useful for any kind of marketing needs. Also thank you very much to Johhny for his helps!
Hello there, Thank you for your review! We're glad to hear that you're happy using Omnisend for your email marketing. It's great to know that our customer service has been amazing, and the app meets your marketing needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!
May 21, 2024
Great APP so far. Has been wonderful and a lot more to learn.
Hello there, Thank you for your review! We're thrilled to hear that you're enjoying the app so far and finding it wonderful. There's always more to explore and learn, and we're here to support you every step of the way. If you have any questions or need further assistance, feel free to reach out.
May 20, 2024
Omnisend is by far the best marketing app I've ever used. The templates are easy to modify, creating one from scratch is equally as simple. The customer support is outstanding, responding to every question professionally and to the point. Very happy with Omnisend overall!
Hello there, Thank you for your review! We're delighted to hear that you're very happy with Omnisend. It's great to know that you find the templates easy to modify and creating new ones simple. We're also pleased to hear that our customer support has been outstanding. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 18, 2024
Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!
Hello there, Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
May 16, 2024
Omnisend is truly great. It is great for beginners and they have an amazing team of customer service experts. Karine helped me today with my segments issue and she was really helpful!
Hello there, Thank you for your review! We're delighted to hear that you find Omnisend great for beginners and appreciate our customer service team. We're glad Karine was able to help you with your segments issue. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!