Omnisend Email Marketing & SMS
All reviews
Incredible email marketing tool for SMEs, all the necessary features and amazing UX. Big shout out to Matija from customer support for his reactivity and helpfulness. Definitely recommend :)
We absolutely love this app. Great user interface, automation flows, and email builder. Their customer support is always swift and goes the extra mile to help. Special shout out to Nikola, Salma, and Luiz from the support team :).
Hi there! Thank you for your feedback!
One of the best Apps of it's kind with equally great support. Kristina was fab, as always! I have no hesitation in recommending Omnisend. Has numerous benefits over similar apps.
Hello there. Thank you for your review, we appreciate it! Our support team is available 24/7 so we are here for you whenever you need us:)
I was speaking to Stefan most of the day yesterday to fix an error of the emails not sending discount codes to my customers and he was very helpful and attentive to me needs, he did everything he could to rectify the issue with me and we got there in the end , all issues were rectified and store discounts working again now. would highly recommend this guy to anyone at Omnisend 10 out of 10 from me Stefan
I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.
Does exactly what it says on the tin! Can't complain about anything. Works flawlessly. amazing customer service and product
I can't tell you HOW MUCH BETTER this team is than other marketing companies! The customer service is SO GREAT- I've had Luiz, Stefan, Diego, Andres, and Karine provide excellent customer service in helping get my business started. Can't recommend this team enough!
Tiana responded quickly and helped me through my questions about my first ever email campaign! What a relief because I'd been scrambling to get the email out on time and looking good. Thanks again!
I was struggling with a huge issue related to my gift cards and Luiz's looked - restlessly - for solutions during 4 days, without never leaving me alone, following up each and every day and finally finding the way to solve my situation! I am so grateful for his professionalism, commitment and kindness! Thank you for being that efficient and reactive, Luiz, thank you for helping me clear out this problem that I've been facing for weeks!
Olesia was very helpful in answering all of my questions in regard to pulling reports, filtering and guidance on sms, in a timely manner.
Great for my campaigns. Very happy with the results. Would recommend to anyone looking for consistent campaign marketing.
The Omnisend is simple yet functional and the support is exceptional. They respond my inquiries quickly and if anything was not solved, they provide us with the solution later for sure. Thank you.
Five stars for Omnisend support -- Luiz was quickly responsive (even though it was before 9am EST), and had an easy solution for me, including screenshots. The fix was made to our automated form within minutes.
Nice customer service... I am very happy using Omnisend... very recommended. Kristina was very helpfully
Great app and the customer service is amazing. They are quick to respond and answer any questions you have. Should out to Salma for all the help.
Amazing app, super user-friendly, countless possibilities for creative people, and amazing templates for those, who don't have the time. Support was great too! Shoutout to Kristina
Baarath was very helpful in helping me set it up and figure out why it wasn't sending. Very good app and support
Super application, on pilote parfaitement notre activité Je gère les paniers abandonnés via Omnisend et plus directement depuis shopify c'est beaucoup mieux. Le support est hyper réactif.
We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.
Luiz help was really really helpful, and he found the solution really quickly ! many thanks for this :)
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