All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

May 13, 2022

This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 12, 2022

I love that they are always there to help with any question , they have great service and people are very friendly

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Great app, lots of customizations with emails and automations, pre-sets also available if you don't know what to say. And most importantly, great customer support and quick response. Nicolas was very helpful and explained everything well. Highly recommend!

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

May 12, 2022

I'm not one to typically write reviews. However, Omnisend is one of the best email marketing tools I've used to date. I've tried a number of them too. Really simple to use, gives a really neat activity log on what actions people take in my store to see what people are adding to their carts and various other activities, on top of the emails just being in general a great design with little effort. :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Triple A service from Kristina and the team! We've tried several newsletter platforms before moving to Omnisend. I have to say that their speedy responses and great service has been instrumental! They've helped us with so many customizations and answered so many of our questions. I HIGHLY recommend it.. especially if you need multilanguage newsletters and want to create very complex flows.

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 11, 2022

Me and my team have had an amazing experience with Omnisend so far. Converted many people into clients. Want to thank Olesia for being very helpful when we had an urgent issue.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2022

BEST email marketing app. Sanya in extremely helpful and smart! 100% recommend. Definitely will improve store revenue.

Using app

About 4 years

Total reviews

23

Average rating

5.0

5 / 5 Share

May 7, 2022

OMNISEND is a very powerful software. We use this application for all our email campaigns and automations. The support team was excellent!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 6, 2022

Great app! And the chat service is amazing :) I would recommand it if you need an easy app to create email marketing.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Good product, even better customer service. Syncing customer lists to PPC providers is amazing functionality also

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

Fantastic app! Easy to integrate with Shopify, very user friendly. Offers a great range of features - easy to apply and customize. The best part: fast and very supportive customer service! Best decision.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2022

Great app for Email Marketing, I like its UI design, clean and beatiful, the support team is very helpful and amazing, very quick feedback

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

Wonderful app! Super easy to navigate and they are constantly adding new features. The support is great too whenever I run into an issue. Highly recommended!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 3, 2022

Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

Good product, even better customer service (which was welcome after moving from MC). Syncing customer lists to PPC providers is amazing functionality also.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2022

Very easy to use and great support too. I migrated from old system and everything is working fine now.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2022

Hands down the best email marketing software out there for Shopify. I have used a few other platforms and found Omnisend to have the best combination of price, ease of use and features. Its really a high quality and professional piece of software but its not been overdeveloped - you can tell its all been really thought through from the customers perspective. You can create great emails, run powerful automation and have things like nice pop-ups and sign up windows all with useful analytics without having to spend ages learning about how it all works. The support team are super friendly and helpful too.

Using app

11 months

Total reviews

7

Average rating

4.7

5 / 5 Share

June 21, 2025

Love this app so much and the support is Amazing - we use it so often to connect with our customers

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2022

Amazing customer support! I do the live chat on a weekly basis and I get quick and useful help. Highly recommend Omnisend.

Using app

Over 1 year

Total reviews

4

Average rating

4.8