All reviews

Rating Breakdown

  • 5
    89% (5,262 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Jan. 20, 2022

The Omnisend app is very useful and easy to use. Their support team are also very helpful and around to help

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I'm yet to use Omnisend, however I have been really impressed with the customer service and onboarding process so far. Marty and Katrina have been excellent in supporting our transition from Mailchimp and I look forward to working with Omnisend going forward.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Excellent for e-mail marketing, very easy to use. Excellent customer service, willing to help you and solve any matter you may have. I absolutely recommend it!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Great customer service from Kristina! Written and video instructions that solved my problem in a minute.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Great for workflow automations, email campaigns. Excellent customer service overall as well! Definitely recommend this service.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Added this to my shopify store for a more robust email app. Omnisend walked me through set up perfectly and they've been with me all the way for a year now. Excellent support and customer service from their team! Chat available pretty quickly and I've felt like they were a part of my company!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Thank you ! Super easy to use and works instantly. Thank you so much again A++++++++++++++++++++++++

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Quick and good support ! The soluce was found in less than half day. We use this apps for several websites.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Excellent integration with Shopify and good functionality available for the price. We have been happy with Omnisend so far and look forward to working with them going forwards. For improvement, we hope they are able to improve and develop their new editor. Currently we are using their old version as the new one is lacking some functionality. I have been told their development teams are working on this as a priority so hopefully this will be completed soon.

Using app

20 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Jan. 18, 2022

Great work and nice usability for automations and email campaigns! Support is also very helpful and fast.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

The app is very powerful and the customer service people are very responsible and very patient in helping me with my questions, thank you to the team, especially Kristina

Store

mislens

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

I'm 68 years old with no formal computer science teaching. If I can do it, anyone can. The reviews don't lie. This is my second day. Yesterday I sent out 46 emails and got a $146 sale. Today I uploaded 50 contacts from Etsy, segmented them out and sent out an email. They aren't as current, so it will be interesting to see what happens. I had to test it on my husband's email, because I use Gab dissenter and it blocks ads. Worked great.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're very happy to hear that you're enjoying our app.

5 / 5 Share

Jan. 17, 2022

Easy to use and good service. Especially Kristina helped me fast and with patience :) I recommend Omnisend if you have a business!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

love omnisend, great support team especially Kristina ;) nice templates adn friendly plateforme keep the great job

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

I can recommend Omnisend to anyone wondering which CRM to choose; this software is very functional and easy to use. Additionally, Omnisend support is always ready to help 24/7, which is very important to run your business efficiently. They are friendly, knowledgeable and will never leave you with an unsolved problem.

Store

Cavreu

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 14, 2022

I love Omnisend. I find it very user friendly (knowing of course there is always a learning curve when you try something new though)...and their customer service is amazing. I have two companies and have used Omni for my main one for a while now....my developer for my other one tried to get me to use Mailchimp ....it was awful in comparison and I quickly switched. I much prefer Omnisend and highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I really loved to use this App, it is very user friendly, very oriented to make our life easier avoiding the struggle understating the tools (Love the User Interface and User experience), very straight forward without spending so much time trying to understand all the logic behind, something to help you do it quick and effective without losing half of your day! Thanks Diego for your support yesterday, it was so quick and effective!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

We have worked with Omnisend since we started our online store. In an effort for continuous improvement, I was shopping around to see what the competitors offered and still found that Omnisend was *probably* the best choice. However, I had a few questions and reached out to support and DARYNA was outstanding. She answered quickly and with the exact information that I was looking for. I have not had an experience this great with any other customer service rep in a long time, if ever! Absolutely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I'm loving the new update. It makes it super easy to create email campaigns. I am going to recommend all my entrepreneur friends to use.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Love how easy Omnisend is to use and their customer service is amazing, always helpful, knowledgeable and friendly.

Using app

7 months

Total reviews

2

Average rating

5.0