Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,878
chart
#122
All reviews
Review RSS Feed
Jan. 19, 2022
Great customer service from Kristina! Written and video instructions that solved my problem in a minute.
Jan. 18, 2022
Great for workflow automations, email campaigns. Excellent customer service overall as well! Definitely recommend this service.
Jan. 18, 2022
Quick and good support ! The soluce was found in less than half day. We use this apps for several websites.
Jan. 18, 2022
Excellent integration with Shopify and good functionality available for the price. We have been happy with Omnisend so far and look forward to working with them going forwards. For improvement, we hope they are able to improve and develop their new editor. Currently we are using their old version as the new one is lacking some functionality. I have been told their development teams are working on this as a priority so hopefully this will be completed soon.
Jan. 18, 2022
Great work and nice usability for automations and email campaigns! Support is also very helpful and fast.
Using app
11 days
Total reviews
3
Average rating
5.0
Jan. 17, 2022
The app is very powerful and the customer service people are very responsible and very patient in helping me with my questions, thank you to the team, especially Kristina
Jan. 17, 2022
I'm 68 years old with no formal computer science teaching. If I can do it, anyone can. The reviews don't lie. This is my second day. Yesterday I sent out 46 emails and got a $146 sale. Today I uploaded 50 contacts from Etsy, segmented them out and sent out an email. They aren't as current, so it will be interesting to see what happens. I had to test it on my husband's email, because I use Gab dissenter and it blocks ads. Worked great.
Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're very happy to hear that you're enjoying our app.
Jan. 17, 2022
Easy to use and good service. Especially Kristina helped me fast and with patience :) I recommend Omnisend if you have a business!
Jan. 14, 2022
I love Omnisend. I find it very user friendly (knowing of course there is always a learning curve when you try something new though)...and their customer service is amazing. I have two companies and have used Omni for my main one for a while now....my developer for my other one tried to get me to use Mailchimp ....it was awful in comparison and I quickly switched. I much prefer Omnisend and highly recommend it.
Jan. 14, 2022
I really loved to use this App, it is very user friendly, very oriented to make our life easier avoiding the struggle understating the tools (Love the User Interface and User experience), very straight forward without spending so much time trying to understand all the logic behind, something to help you do it quick and effective without losing half of your day! Thanks Diego for your support yesterday, it was so quick and effective!
Jan. 13, 2022
We have worked with Omnisend since we started our online store. In an effort for continuous improvement, I was shopping around to see what the competitors offered and still found that Omnisend was *probably* the best choice. However, I had a few questions and reached out to support and DARYNA was outstanding. She answered quickly and with the exact information that I was looking for. I have not had an experience this great with any other customer service rep in a long time, if ever! Absolutely recommend!
Jan. 13, 2022
I'm loving the new update. It makes it super easy to create email campaigns. I am going to recommend all my entrepreneur friends to use.
Jan. 11, 2022
Awesome service and a really great platform! Look forward to getting our account fully set up and automations underway! Super quick interface also!
Jan. 11, 2022
The customer service is why I’m signing up. Josh made it simple and easy for me to understand and now I am on my way to automated marketing through email and SMS. I look forward to seeing the results and ROI.
Jan. 11, 2022
I recently switched to Omnisend - this is a powerful tool and the support team is extremely helpful (even when starting with a free account). I had some more advanced segmentation to create and the support agent Sarah stayed with me offering suggestions and checking my work to ensure it was set up right. This tool can do far more than most of the CMS/Email Marketing apps on Shopify. If they keep up this level of service and great functionality, they'll own the market in no time!
Using app
4 days
Total reviews
1
Average rating
5.0
Jan. 6, 2022
We love Omnisend. There were so many options to choose from and omnisend seemed to meet our needs perfectly. We are a small coffee roaster that rather be roasting than sending countless emails and subscriber notices. This tool changed how we reach our customers. Our first campaign brought in a 65% conversion to sale. Still learning how to use Omnisend to it's fullest capacity, but right now we love it!
Jan. 6, 2022
Great app and fantastic customer service! We had to send a update about Covid measures in our clinics, which triggered an error in the Omnisend system (they have a list of trigger words in their system to adhere to certain email system standards). Anyway, I contacted support and they reviewed my recent campaign and reverted my account to the normal state. Thank you so much again Omnisend for the speedy help!
Jan. 5, 2022
My account was stopped because of too many bounced letters, and then I found their customer service staff, the service was very good and timely, and helped me solve the problem quickly
Jan. 2, 2022
So far I am having fun with this app. It seems to so everything I am looking for. Really love the Academy. The instructions are easy to follow. Only recommendation is update the the video images to match the new design as some of the links looks different.