All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 26, 2021

Best support! Very fast, and cheaper than Klaviyo! Lots of features too. Mostly 5 stars because support can always fix your issues!

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 23, 2021

This is the third email app I have tried, I'm not a technical person and was getting frustrated until I download this... so far it's way better than the others. Putting together my first automated campaign was a breeze and it worked great with my existing contact form. When I had a question, Ivanna from customer service got back to me right away and was super helpful.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Very easy to create email campaigns !! First time user with a small business. Easy to use layouts and editors

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I have just started using this app in connection with shopify and was amazed about how easy it was to create our first email marketing campaign. We'll see how it performs from now on, but we started on the right foot.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I'm just getting started and am finding the people at Omnisend to be very helpful. The program is good to work with

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Great app. Been using this on other webshops as well with great success! Let's you easily build email campaings in a few minutes to reach out to your customer base. Paid plans are accessible and reasonable

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

I love Omnisend. The support is fast and knowledgeable. The app is superior in my opinion to the others that I have used. I have used HubSpots integration (meh!), ActiveCampaign and Klayvio. While Active and Klayvio are really good I feel that Omnisend is far better than Active and much more intuitive than Klayvio.

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Hey, there. Thank you so much for taking the time and sharing this fantastic review! We are so happy to hear our app has been easy to use and working for you. We also really appreciate the kind words about our Support team, we are always more than happy to help out our merchants as best as we can. Should you have any questions, please feel free to reach out anytime! Justin

5 / 5 Share

Dec. 10, 2021

We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. Thank you so much for the fantastic review and for sharing this feedback. We are so happy to hear that Omnisend is benefiting your business and that you loved your experience with our Support team. Please feel free to reach out anytime - we’re here if you need anything. Thanks again! Justin

5 / 5 Share

Dec. 6, 2021

I used this App to help me with my abandon cart and email campaign. super friendly and easy...love it

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Jan 2022 - I'm updating this review as I've just moved from the free version to the paid app as the conversion rates are definitely showing an ROI. Customer contact has definitely increased, Customer retention is up, Abandoned checkout recovery rate has doubled. Definitely a worthwhile app. Dec 2021 - I'm brand new to this app but it couldn't be easier to get set-up and running. When I did get stuck, Omnisend's chat support helped me fix my problem right away. Templates are great and I'm hoping this will increase customer engagement, Very happy so far! Char, DR Mower Parts

Using app

About 2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 30, 2021

I've just started using this app and it is really easy to use. It has everything you can think of for email and SMS marketing. I'm happy to have found this app!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Good templates and easy to us. Can integrate with my store easily and I am sending out my first email.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Omnisend is the best email sender system that we used ever. Easy to create email campaigns or workflows. When you sent the emails you can see everything. Good job guys!

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I am still setting up my store, and let me say that at the moment this app is really amazing, very intuitive and complete with all its function. Last but not last, they have an amazing customer care, I talked with differents people but they are all soo prepared and soo kind to face all my requests, honestly I don't remenber a soo efficient assistance. Thanks a lot

Using app

9 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 22, 2021

I wish I had learned about Omnisend sooner. I recently migrated to Shopify and started using Omnisend - so far, it has been excellent. This tool has allowed our brand to strengthen our relationship with new and existing customers - which is critical. I am impressed by Omnisend’s customer service. Seriously, their customer service goes above and beyond to help and is available 24/7. Thank you for all of your help - I look forward to growing my business with you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Love it, it is now installed in two of my stores, easy to customize, love it, something that my store needed for a while. Thank you guys!

Using app

About 5 hours

Total reviews

8

Average rating

3.5

5 / 5 Share

Nov. 21, 2021

Easy to use, fast and quick to customize, so far really good, will revisit later in case I find any issues. Thank you guys!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I LOVE how you can send a preview email first to work out any kinks!! I couldn't find out how to attach an image but I will hunt for that more next time.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Good so far, but I've only been using it for a couple of days, still just getting used to it and finding out everything it can do. Seems to be pretty user friendly though and quick and simple to use, which is awesome

Using app

2 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Nov. 10, 2021

Súper fácil y útil. Teníamos mil problemas con otras app para coordinar los contactos de shops a la app propia y está nos ha facilitado todo.

Using app

13 days

Total reviews

2

Average rating

5.0