Omnisend Email Marketing & SMS

Fantastic app! Easy to integrate with Shopify, very user friendly. Offers a great range of features - easy to apply and customize. The best part: fast and very supportive customer service! Best decision.

Great app for Email Marketing, I like its UI design, clean and beatiful, the support team is very helpful and amazing, very quick feedback

Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)

I have installed OmniSend on two Shopify sites so far and the experience has been great. OmniSend's Customer Service via live chat is awesome. A few small features missing vs bigger platforms but I am sure they will catch up soon

Good product, even better customer service (which was welcome after moving from MC). Syncing customer lists to PPC providers is amazing functionality also.

such a user friendly app! it has everything and more than I could ever need - customer service is really helpful and fast too. LOVE IT!!

Very easy to use and great support too. I migrated from old system and everything is working fine now.

Hands down the best email marketing software out there for Shopify. I have used a few other platforms and found Omnisend to have the best combination of price, ease of use and features. Its really a high quality and professional piece of software but its not been overdeveloped - you can tell its all been really thought through from the customers perspective. You can create great emails, run powerful automation and have things like nice pop-ups and sign up windows all with useful analytics without having to spend ages learning about how it all works. The support team are super friendly and helpful too.

Love this app so much and the support is Amazing - we use it so often to connect with our customers

Amazing customer support! I do the live chat on a weekly basis and I get quick and useful help. Highly recommend Omnisend.

Switched from Klaviyo to Omnisend. Great pricing, supportive staff, all around we are having a smooth transition and I couldn't be happier!

EDIT: Omnisend fixed the tax issue with new email builder. Support is great and now everything works well for us. Omnisend's order confirmation customizable fields don't include product tax and this is a major problem with otherwise great app. According to Finnish law (probably in Sweden and Norway too) customer needs to be given following information about their purchase's price: price (without VAT) + VAT = total price. Omnisend can only present price (incl. VAT) and total price, but no VAT. They have offered a 'workaround' to write a message to the order confirmartions "Prices include VAT." This does not change the fact that the amount of tax is still missing. Because of this issue we get weekly phone calls and emails from customers and their accountants complaining about the receipt. Only thing we can do is to send them a manual receipt from Shopify. It is embarrasing and takes a lot of time. We have been able to create some great automations with Omnisend, but this is making us lose our minds and so far Omnisend has not been willing to implement the feature after multiple requests. Shopify provides this price tax information, so it would be easy for them to add.

I love omnisend. Endless support from real agents and the new updates have our emails looking great! Kristina helped me set up my welcome email workflow.

Thank you so much Daryna, Sanya and the team. I was just starting to use Omnisend and you really helped me get my emails in order. Amazing support.

Thank you for the help Diego; prompt answers when requested and resourceful knowledge. Really helped me to make the whole process easy and clear to understand.

Great support! Small technical issue with set-up and the support team helped to fix it within 10 mins.

I chose this app based on the remarkable reviews and additionally the easy to use tutorials provided, and couldn't be happier! As a new business owner the templates simplify creating emails which is such a time saver, and the overall experience using the app is seamless. When needed the support team is ALWAYS available, and always helps to follows up to ensure I've found the resources or solve I need - this level of support is super rare these days. Love Omnisend!

Absolutely love Omnisend. First and foremost, their integration with Shopify is seamless, which was the reason we started using them to begin with. Their world class customer service and fast response times are truly impressive; anytime questions arise, an Omnisend team member responds within minutes to lend and hand. The email editor is stellar and always being improved upon. I can't say enough about this company. Phenomenal integration, excellent functionality and incredible customer service are the reasons we use Omnisend for all our email marketing campaigns!

While the app is fantastic, what sets it apart from the rest of what we've tried/used is the customer service. Anytime I need a hand with anything whatsoever, someone to help is just minutes away. I also have an awesome rep, Danielle Heck, who helps us weekly with everything from a business overview, technical troubleshooting, new tips and tricks, features, etc. Hands down, great decision.

Kristina was awesome, patient, helpful and always in a good mood to set up my automated campaigns ;)