Omnisend Email Marketing & SMS

Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service

Omnisend is very helpful when it comes to sending newsletters. Customer service is lovely, and Baarath was very helpful and kind!

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!

Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.

We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!

Great tool and what's even greater is their amazing customer service. Kamilia resolved smoothly an issue on a Sunday morning. Thank you!

I'm loving this app so far! It provides so many anayltics. I also love the SMS campaigns. I was originally on the free account and wanted to add money to send text message campaigns. I reached out and they chose to give me $10 free for my SMS campaigns. Very nice of them!!

I had some questions and am happy to let you know that Baarath was fast, efficient, and very very helpful. That's hard to find in today's world. Here at StayWellCopper.com we focus on our antimicrobial copper which provides constant continual protection from bacteria. Just as Baarath keeps our account healthy, StayWell Copper will keep you healthy. Give us both a try today. You will be glad you did. Two Thumbs UP...Way UP. Thank you very much, Baarath.

Hi Sanya,Thank you very much. Gave me a lot of information about [Non-subscribed] contacts and [Unsubscribed] contacts. It was really helpful:)

Great help by Nicola today resolving an issue with colour matching! Problem solved quick and easy. Thank you.

Great 24/7 Support! Nikola really helped me out and and had great patience helping me with my theme integration issues. Thanks!

We've used a few apps and this 1 is definitely the most user-friendly and the workflows that we set up has pushed our abandoned cart recovery rate up with 11%. Support from Nikola was also quick, friendly and very helpful.

Well, I found myself working on email on a late Friday night and it is 3am-ish in Lithuania where Bassma helped me out. They have a great support even in non busy hours!

Very helpful and appreciated the quick response to questions. Got the answer to my question, as well as an addition video link to help going forward.

Baarath and the rest of the customer service reps I interact with have been so helpful! Love that they send demo videos and are available 24/7. Still getting use to this app but their customer service teams is very helpful.

Good customer support and very good tool for the retention rate of your store. Feels smooth and powerful to use.

Responsive support, and app is well designed Quickly responded my question, and we have used it for contact management.

Liberty Maniacs uses Omnisend. We've been in business for over 20 years and to say we have a quirky way of marketing is like saying Joe Biden is a little flighty or Trump has a slightly inflated ego. Weird downright weird. But Omnisend gives us the flexibility and simplicity to communicate with customers, and sometimes more importantly not bug the folks that don't appreciate getting tapped on the shoulder 15 times a day asking if they'd like to check out their sweet new t-shirt. There's SMS, push, and all sorts of automated funnels which are really important for helping customers navigate stores like ours which have an obnoxious amount of items. Pricing is fair. Let's face it, it costs money to make these things work and in the tricked-out email marketing game, there are only a few really at this level. Customization is just updated. Geared to really help folks that didn't go to graphic design school - which is pretty much everyone. But it's also great for artists like us who want to customer out things and maximize the weird. It does that too. Support is good as well. I actually just got off with a rep. She was delightful and even laughed at my jokes which is a kindness often too much to ask. They have a chat, and other methods if it's a more hands-on issue. All in all, it works for us. Email marketing for small businesses and solo acts can be pure misery. Totally get that. That's why we at least try and use a platform that accommodates us being us, and makes it as easy as possible. Good luck with your decision! And business! You got this.

We use Omnisend in our Shopify store. I've needed to contact customer service several times. Not due to Omnisend problems, but just because I'm not familiar with it and needed a little extra help. They've been great! This last time the customer service rep, Baarath, created a video showing me how to do exactly what I needed to do. You couldn't ask for more. Thanks Omnisend Customer Service!