All reviews

Rating Breakdown

  • 5
    89% (5,265 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Feb. 17, 2021

So Far so good, wasn't too complicated to get going, just hit some hiccups when using my Shopify email database and had to clean the emails up myself, once this was done, we are loving the freedom in design compared to Shopify emails.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

I have tried a few email marketing apps. I will not name any further, but Omnisend is truly one of the best apps. In any case on Email marketing, but also in general, the app is definitely number 1 in my top 3! Entrepreneurs who are just starting out I can recommend this app to you. I am actually not into writing the reviews only when I am really overwhelmed and I am. Every time I came up with a number of questions because I wanted something but thought they didn't have that function ... and guess what, YET! Customer service is also very responsive! A big mark of 10! For sure! Greets. Customer Care www.irvinns.com

Store

IRVINNS

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 16, 2021

I used this app to help me do automated email marketing. It really helps me a lot and save lots of time. The blog provides good suggestion and easy to follow. Thanks!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

Great app! Easy to use. Workflows and automations are based on real ecommerce experience. Highly recommended!

Using app

About 1 year

Total reviews

10

Average rating

4.3

5 / 5 Share

Feb. 13, 2021

Great support and very quick response times, its just what I need great service and easy to use. thankyou

Store

Genztek

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

I use this app to automate all my notification emails, campaign emails and be able to communicate with my customers better. I am hoping they get an OOS auto notification set up soon so my customers can order as soon as stock comes in.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

I am a paid subscriber and just realised that discount codes are not being send to some customers in Welcome email :( I wrote to the support but gave me a very long procedure to resolve. Omnisend needs to work on this to ensure ALL the customers get automated discount codes. REVIEW UPDATE; This was not Omnisend's fault. Omnisend then got back to me and explained me the situation. The customer was subscribed before I joined Omnisend hence I faced this issue. So thanks to support team for giving proper explanation.

Store

Kuchora

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 9, 2021

We have used quite a few e-mail marketing apps with Shopify and this one is the BEST! Check out our website: https://www.butterbemine.com Thanks!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

I use this application which is very easy to use and their support is very responsive. I had a few problems which were fixed very quickly. I really recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Recently decided to move away from another email service provider that did not have as much e-commerce power. Email marketing (marketing in general) is not my strongest skill, so I was intimidated about moving into something like Omnisend. They've made it SO easy so far. Really impressed with the resources that walked me through not only HOW to do something, but why you need to. Service has also be prompt after running into a few issues. Looking forward to a long partnership together.

Using app

4 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Feb. 4, 2021

Omnisend is a great app. Before I was using Mailchimp, but Omnisend offers me greater UI control when designing templates. Automation is much better, not to talk about the Automation. That is another galaxy. I'd recommend trying it out and than see what suits you best. Everything you need packed in one super app. That's Omni. Kudos!

Store

Eno

Using app

2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 4, 2021

Omnisend's video and written support is solid. Omnisend's responsiveness to questions has been excellent.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I had a minor issue integrating an inline signup form into my store template, and their response was quick and extremely helpful. I would highly recommend Omnisend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

If you're running a serious ecommerce store, this app is a must. Valuable insights and professional automation are essential and this app delivers. Once you're setup the customer support is next level. Recommend

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Love this app, ist aamzinf to use and really easy. Reccomend this to anyone who is trying to improve

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Really easy to use, good integration with shopify and all the subscribers. Also, you can connect others app like mailchimp.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Came here from Mailchimp. Like that it has native integration with Shopify. Also did not like that M******* censors and deactivates accounts without notice. Omnisend has similar pricing, but a few more/better features. Automation creation is clean and straightforward. Audience management is nice, and campaign creation is fun in Omnisend. Very happy so far. Customer service is excellent—prompt replies, good attitude, and good knowledge of the system. Good help from Luiz, Kamilia and Tiana recently.

Store

BBI

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 1, 2021

I am new in this world, but before I make my first shop, I dream about something special. Omnisend makes my dream come true, this program is incredible. so much easy, and so much workflow. It's incredible for me. Thank you so much Omnisend ❤️

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

So far so good, the set up has been much easier compared to other email marketing platforms Ive used. The support is also great so just go for it!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Easy to set up welcome emails and email marketing, the 24/7 support is great & they get back to you really quickly which is great when you are trying to get something done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0