All reviews

Rating Breakdown

  • 5
    89% (2,616 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,732)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2021

I used this App to help me with my abandon cart and email campaign. super friendly and easy...love it

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Jan 2022 - I'm updating this review as I've just moved from the free version to the paid app as the conversion rates are definitely showing an ROI. Customer contact has definitely increased, Customer retention is up, Abandoned checkout recovery rate has doubled. Definitely a worthwhile app. Dec 2021 - I'm brand new to this app but it couldn't be easier to get set-up and running. When I did get stuck, Omnisend's chat support helped me fix my problem right away. Templates are great and I'm hoping this will increase customer engagement, Very happy so far! Char, DR Mower Parts

Using app

About 2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 30, 2021

I've just started using this app and it is really easy to use. It has everything you can think of for email and SMS marketing. I'm happy to have found this app!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Good templates and easy to us. Can integrate with my store easily and I am sending out my first email.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Omnisend is the best email sender system that we used ever. Easy to create email campaigns or workflows. When you sent the emails you can see everything. Good job guys!

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I am still setting up my store, and let me say that at the moment this app is really amazing, very intuitive and complete with all its function. Last but not last, they have an amazing customer care, I talked with differents people but they are all soo prepared and soo kind to face all my requests, honestly I don't remenber a soo efficient assistance. Thanks a lot

Using app

9 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 22, 2021

I wish I had learned about Omnisend sooner. I recently migrated to Shopify and started using Omnisend - so far, it has been excellent. This tool has allowed our brand to strengthen our relationship with new and existing customers - which is critical. I am impressed by Omnisend’s customer service. Seriously, their customer service goes above and beyond to help and is available 24/7. Thank you for all of your help - I look forward to growing my business with you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Love it, it is now installed in two of my stores, easy to customize, love it, something that my store needed for a while. Thank you guys!

Using app

About 5 hours

Total reviews

8

Average rating

3.5

5 / 5 Share

Nov. 21, 2021

Easy to use, fast and quick to customize, so far really good, will revisit later in case I find any issues. Thank you guys!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I LOVE how you can send a preview email first to work out any kinks!! I couldn't find out how to attach an image but I will hunt for that more next time.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Good so far, but I've only been using it for a couple of days, still just getting used to it and finding out everything it can do. Seems to be pretty user friendly though and quick and simple to use, which is awesome

Using app

2 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Nov. 9, 2021

This app has been amazing so far. I haven't had much experience on the marketing side, but this app has made it super easy!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

good app i love it so much good app i love it so much good app i love it so much good app i love it so much

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

great app i love the live view option it helps with my marketing and to know exactly what my customers are looking at

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Amazing support. I have just started using Omnisend and I am totally loving it. I had an issue with an import and Alexander from the support team was super quick in resolving my issue. They shared a support video specially for me to solve my issue in less than 10 minutes which was quite remarkable. A super turnaround time. The only thing I would want them to do is to have more email and form template options for the art and photography businesses. Their current templates are also great but if we have more options that would just be perfect! The best app for email marketing and kickass support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I have been very happy with Omnisend for my merchant newsletters. The customer service is great. I recently had questions and they were prompt, courteous, and quick to get me answers.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2022

Exceptional tool and customer support. After using Mailchimp and Klaviyo I'm confident this is the best-buy tool by far. Three different stores I manage have been making up to 50% of total revenue with it.

Using app

Almost 2 years

Total reviews

13

Average rating

4.6

5 / 5 Share

Sept. 20, 2021

I used this app to help me do newsletters for my customers! I love how east to us it is! Give it a try!

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I can't recommend a marketing platform more highly than Omnisend. It has elevated our company in every way, as well as improved customer experience dramatically. The Omnisend team are incredibly helpful and truly go the extra mile to ensure we are getting the results we want. The Omnisend platform is extremely user-friendly and easy to navigate, regardless of how experienced you are. Creating campaigns and automations are a breeze, and the level to which you can segment your database is incredible - allowing for all messaging to become more targeted, more personal, and more relevant. If you're looking for a full-service, omnichannel marketing solution - Omnisend is a game-changer.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

I am beyond happy after being able to create my first email marketing!! Thank you guys for make this tool available and making it so easy to use!

Using app

About 1 hour

Total reviews

3

Average rating

5.0