All reviews

Rating Breakdown

  • 5
    89% (2,572 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,710)
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5 / 5 Share

Jan. 19, 2021

Great app to automate your email marketing. Needed help with something and help was quick to respond to resovle the issue.

Store

Beebagz

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Have just started using Omnisend. So far very impressed with its great set of tools and how well it syncs with my Shopify Store. Besides an initial problem with the welcome email integration, which was quickly dealt with and resolved by support, I am very impressed, not just with the email marketing tools but also the insights available. This app is a 'Gamechanger' backed up with great customer service. Would highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

We really wanted to have a birthday field to the newsletter registration form. I spent days looking for a good email marketing app, tried 3 of them and I am very happy that we decided on Omnisend. It's been a few weeks now (I don't write a quick review on the day I install an app). The support team has been amazing on top of all the functions we need. Highly recommended! 散々探して、3 アプリを実際に試した上でOmnisendにしました。生年月日など必要な項目を入れたフォームを作れることや、オートメーションで使える機能、メールデザインの編集機能などにも満足しています。サポートチームも迅速丁寧で大変素晴らしい! Updated Sep 2023. It's been 3 years since my first review. Still very happy with this app and the support team is just wonderful. Sanya today was quick and super helpful with clear answers just as great as the last time she helped me. Updated Nov.2023 Still very happy. Had an issue with our domain/hosting server transfer but Sanya again and everyone else from the support team was very patient and helpful.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Love it. Very easy to use and not hard to understand. I wonder how many characters I should put in this re okay bye

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Great, great app for marketing. Easy to navigate - I was able to immediately set up automation compared to other tools. Customer service great as well.

Store

TallMoi

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

We switched to Omnisend when Mailchimp could no longer be used for Shopify and WOW did it make a difference. Can't believe we had been missing out on so much in terms of design, functionality and targeting... and the support is fantastic. Highly recommend!!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 8, 2020

Great app with lots of features and great info on how to use! I so prefer it over everything else that I have tried.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Will helped us load up a huge database and walked us through the automation features which we took advantage of. The abandoned cart response is a great success. Response time late in the day was amazing, don't hesitate to talk to them for support. thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

This app makes emails a breeze to send. It's so easy to use and set up. I don't know what I would do without Omnisend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

I use the omnisend app for my purchase confirmation emails and abandon cart automation emails. This app is very user friendly. It guides you on what to do next. I recommend you get this app for your Shopify store.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

From install & set up to email campaign deployment: 120 minutes. Can't beat that with other clunky or dysfunctional apps. So far so good with the omniboys!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

It was really straightforward to understand multiple functions on Omnisend. I put several months of effort to set up the campaigns.. But it's my fault. It was definitely worth studying it. Their blog content is also timely and helpful. I usually try to reach out to get help from their customer support team, but it was so easy so I could do it almost everything by myself. I might seek for help some day if I move on to the next level, but they can help me, with no doubt.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I Often used Omnised for our website to send emails to our customers . The Work Flow of the email is really impressive. Really Like the App. Great Support Team. Love to work with the Omnisend...

Store

Lethato

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 12, 2020

My first experience with the support team has been great. Vlad was really helpful and knowledgeable. He took the time to investigate my issues properly and to come back to with clear explanations. He also asked for a follow up each time to make sure I was happy. The only comment I have is that answers are quite slow despite the fact that it's a live chat, so you have to be available to keep up with the conversation.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

Above everything else is the amazing customer support. I have a problem, I sign on, I write to them, my problem is solved. Really great team they have working on this.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

This is a pretty powerful app. I am just getting started, and I love love love it already! It does so much!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

It´s easy to use , very intuitive. We start yousing it, because of the rating in shopify, and know we love it.

Store

Marca2

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

This email marketing app might be quite pricey, but it's incredibly easy to use and the email templates are simple to modify. In only 2 weeks of using the campaigns, it's already generated a number of sales for us at The Reinforced Bed Company. Would highly recommend.

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

I am dubious of any app that presents a feature for you to leave a 5 star review 30 seconds after installing it.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2020

La migliore app di Marketing per Shopify, ricca di funzioni e statistiche, facile da usare e con una incredibile assistenza tecnica. Davvero niente di meglio in giro.

Using app

2 months

Total reviews

9

Average rating

5.0