Omnisend Email Marketing & SMS

I use Omnisend a lot for our marketing. The functionality allows us to be innovative with our customers; existing and new. Sometimes, we run into difficulties integrating promotions. The support from Omnisend is by far the best on Shopify. They are quicker than any other app (including Shopify), they are accurate and they don't give up until you are happy. We would find it very difficult to operate without them. Thank you.

I stumbled upon a few issue to set up the form and also certain technical issue that cause the form to look off, but upon the writing in to the support, they walked me through on the setup and when I had issue with the formatting, the support team, in this case the Bassma, has been very supportive in resolving the issue. Happy to be their customer knowing the support there to help resolving all the issues.

Spent some time looking around the app, then took the free version. This is a powerful app not only for its functionality like automations and forms, but the analytics are fantastic. Like my marketing manager says, all we have to do is think what we want and there is a way to create it in OmniSend along with the analytics. The customer and tech support has been timely and helpful, which is very appreciated. Needless to say, we stepped up and are subscribing. If you want fast and engaged support for a powerful e-commerce multi-channel marketing app WITH great analytics, get this is app NOW.

Omnisend une équipe sérieuse et compétente... je l'utilise sur mes 3 boutiques et j'en suis très content de leurs services. Merci

It is easy to use and it also help us reach more customers and boost the sales. BTW, the help center always helps us solve the problem patiently and efficiently. Thank you so much!

Absolutely loving this app. I have had it for a week and have set up workflows really easily and found the options for segmentation far more advanced than the platform I used before. The interface is easy to use, I have had a quick response to any help queries from support. The team show the new functionality they have in the pipeline which is really helpful and already I can see upcoming functionality I can't wait to use! Just launched my first campaign, not too painful, the drag and drop is pretty straightforward.

I found this app easy to use. They had great tutorial videos which were easy to follow. I would recommend it to anyone starting out.

I used this app to help me with my email marketing. They have a simple builder and nice templates to build a good email. The support is also excellent and Bassma really went out of her way to follow up on my queries.

Amazing customer service! Kristina was so helpful in explaining an error that occurred with my account and quickly corrected it. Love this app!

I am very pleased using this app. It's very easy to use and creating email campaigns has been effortless.

We recently began using Omnisend as an email marketing platform and have been impressed with it to date. The campaign and automation functionality is easy to use and get your email campaigns rolling. The templates are attractive and user friendly to amend. When needed, the support team is quick to respond to issues and even general inquiries into possible future functionality updates. The analytics dashboard gives you a nice view into the impact your omnisend activities have made and you can adjust the time period to a variety of views. We look forward to building on our existing email set ups and future product updates.

I wouldn't hesitate to recommend Omnisend as a key part of your e-commerce marketing set up. Easy and intuitive to use. The chat service is first class. Quick, efficient and accurate when you're looking to learn new things. Great help today from Agustin. Many thanks

Absolutely loved the amazing design templates that are ready to use for my e-commerce business. The trigger mails are very easy to use for a beginner. The customer service is also excellent as Josh gave me a demo on all the exciting things I could do for my company!

Better than Klaviyo! Definitely the best Email and SMS marketing app on Shopify. Their customer service is also very quick, helpful and friendly!

App estremamente efficace. Riesce a connettersi completamente a Shopify e il servizio clienti vi aiuta in ogni piccola implementazione. Tutto questo fin dal piano FREE

I got this app for the Abandoned Carts emails. The app is very well-designed and easy to use. And I received excellent customer service by Bassma, thanks very much! :)

Great application and easy to use. Support is also very helpful and very quick response times, especially Bassma *wink wink*

Omnisend is easy to use, and a vital part of our business. There might be cheaper options out there, but the functionality and automation of Omnisend is second to none. They also have a great support team. Thanks to Daryna for helping resolve a recent issue.

The app is easy to use and has great customer service. I am still on the free plan for the moment, so there is no live chat, but they do respond pretty quickly via email, and Melanie has been very helpful. Update: I used it for a while now on the Standard plan, and it's pretty good, and customer service with the live chat is great! Thank you!

Such an awesome support team. Sarah, Kristina, Yevhenii, Kotryna guys you are doing an amazing job. Keep up the good work.