All reviews

Rating Breakdown

  • 5
    89% (2,616 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,732)
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5 / 5 Share

Feb. 8, 2021

I use this application which is very easy to use and their support is very responsive. I had a few problems which were fixed very quickly. I really recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Omnisend is a great app. Before I was using Mailchimp, but Omnisend offers me greater UI control when designing templates. Automation is much better, not to talk about the Automation. That is another galaxy. I'd recommend trying it out and than see what suits you best. Everything you need packed in one super app. That's Omni. Kudos!

Store

Eno

Using app

About 1 month

Total reviews

12

Average rating

4.7

5 / 5 Share

Feb. 3, 2021

If you're running a serious ecommerce store, this app is a must. Valuable insights and professional automation are essential and this app delivers. Once you're setup the customer support is next level. Recommend

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Came here from Mailchimp. Like that it has native integration with Shopify. Also did not like that M******* censors and deactivates accounts without notice. Omnisend has similar pricing, but a few more/better features. Automation creation is clean and straightforward. Audience management is nice, and campaign creation is fun in Omnisend. Very happy so far. Customer service is excellent—prompt replies, good attitude, and good knowledge of the system. Good help from Luiz, Kamilia and Tiana recently.

Store

BBI

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 31, 2021

So far so good, the set up has been much easier compared to other email marketing platforms Ive used. The support is also great so just go for it!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

In the bang for the buck department, Omnisend is awesome. Great features, easy to use interface, and small-company service. Our account manager Kristen always provides actual useful ideas instead of patting themselves on the back how great they're doing, which is what i've seen with other email apps. I feel like she's on my internal marketing team. Their tutorials are actually *easy* to find which seems rare and if you can't figure it out, their support team is fast and efficient (had a complicated issue that Mattias fixed for me in like 2 minutes).

Using app

Over 5 years

Total reviews

11

Average rating

4.9

Developer Reply

Now that’s the kind of ‘bang for the buck’ we love to hear about! 🎯 We’re so glad you’re enjoying the features, ease of use, and the personalized support from Kristen and Mattias. We believe great service means offering real value — no fluff, just solid solutions. And hey, we're thrilled you found our tutorials easy to track down (we know the struggle is real with that sometimes). If you ever need more ideas or a quick fix, you know where to find us!

5 / 5 Share

Jan. 22, 2021

Works well so far! The integration with Shopify is easy and I like how you can use pop up forms only on specific web pages.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

I've been using Omnisend for a couple of months now and I honestly love it so far. Took a while to get used to the interface, but once I got the hang of it, it's a breeze. Also, another huge plus is their fantastic customer support. I can always get my questions answered in a very timely manner.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

Great app to automate your email marketing. Needed help with something and help was quick to respond to resovle the issue.

Store

Beebagz

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Have just started using Omnisend. So far very impressed with its great set of tools and how well it syncs with my Shopify Store. Besides an initial problem with the welcome email integration, which was quickly dealt with and resolved by support, I am very impressed, not just with the email marketing tools but also the insights available. This app is a 'Gamechanger' backed up with great customer service. Would highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

We really wanted to have a birthday field to the newsletter registration form. I spent days looking for a good email marketing app, tried 3 of them and I am very happy that we decided on Omnisend. It's been a few weeks now (I don't write a quick review on the day I install an app). The support team has been amazing on top of all the functions we need. Highly recommended! 散々探して、3 アプリを実際に試した上でOmnisendにしました。生年月日など必要な項目を入れたフォームを作れることや、オートメーションで使える機能、メールデザインの編集機能などにも満足しています。サポートチームも迅速丁寧で大変素晴らしい! Updated Sep 2023. It's been 3 years since my first review. Still very happy with this app and the support team is just wonderful. Sanya today was quick and super helpful with clear answers just as great as the last time she helped me. Updated Nov.2023 Still very happy. Had an issue with our domain/hosting server transfer but Sanya again and everyone else from the support team was very patient and helpful.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

Love it. Very easy to use and not hard to understand. I wonder how many characters I should put in this re okay bye

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

Great, great app for marketing. Easy to navigate - I was able to immediately set up automation compared to other tools. Customer service great as well.

Store

TallMoi

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

We switched to Omnisend when Mailchimp could no longer be used for Shopify and WOW did it make a difference. Can't believe we had been missing out on so much in terms of design, functionality and targeting... and the support is fantastic. Highly recommend!!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 8, 2020

Great app with lots of features and great info on how to use! I so prefer it over everything else that I have tried.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Will helped us load up a huge database and walked us through the automation features which we took advantage of. The abandoned cart response is a great success. Response time late in the day was amazing, don't hesitate to talk to them for support. thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

This app makes emails a breeze to send. It's so easy to use and set up. I don't know what I would do without Omnisend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

I use the omnisend app for my purchase confirmation emails and abandon cart automation emails. This app is very user friendly. It guides you on what to do next. I recommend you get this app for your Shopify store.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

From install & set up to email campaign deployment: 120 minutes. Can't beat that with other clunky or dysfunctional apps. So far so good with the omniboys!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

It was really straightforward to understand multiple functions on Omnisend. I put several months of effort to set up the campaigns.. But it's my fault. It was definitely worth studying it. Their blog content is also timely and helpful. I usually try to reach out to get help from their customer support team, but it was so easy so I could do it almost everything by myself. I might seek for help some day if I move on to the next level, but they can help me, with no doubt.

Using app

Over 1 year

Total reviews

1

Average rating

5.0