All reviews

Rating Breakdown

  • 5
    89% (2,572 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,710)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 16, 2020

It's affordable to small businesses, nice templates, great workflows much better than Klaviyo all round easier to use and better customer service.

Using app

7 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 12, 2020

I am only using the free version of this app as we are just starting out our business. The app works beautifully and intergrates really well with Shopify. The pricing for the paid versions seems reasonable. I had tried other apps but I found this was really simple to use. The templates available enable me to create beautiful emails.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

I downloaded the app today and created my first email campaign for my newly launched store. Very impressed! I love that I can select from some very cool themes and integrate products with a blog post and other content. Hope this translates into some sales!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

This has been awesome from day one. Very powerful but also a really nice, clean interface and great styling for emails etc. I'm a very happy customer! Today, I just added a 'Out of Stock' automation and honestly can barely believe how quick and easy it was to do. Amazing. Been with these guys for a few years now and am constantly impressed by the product. Highly, highly recommended. UPDATE: Sometimes we mess things up. That's what I did yesterday. For me, the measure of a good company is how willing they are to try to help you fix things. Omnisend customer support (Stefan in particular) have blown me away. Responsive and super helpful, issue resolved in no time. The thing is, Omnisend is so good that I haven't needed customer service much in the past. It's good to know that if I do, they've got my back.

Using app

Almost 5 years

Total reviews

12

Average rating

5.0

5 / 5 Share

July 29, 2020

Omnisend is an amazingly powerful system. It took me a while to understand how to use all the facilities, but I'm very pleased I persisted. Their help was super-fast and clear to follow. Now I've setup the automation of emails it save me hours of work and brings in extra orders on its own. I love the way different emails are sent depending on customer conditions - like UK customers get a different letter to US customers. And new customers a different letter to old customers. Also, the discount vouchers on emails are great, bringing in extra orders automatically - and fast to setup up as the system automatically generates the codes & expiry dates. Overall, I love Omnisend and the detailed stats it gives from mailings. I spent a long time looking at all the Shopify apps (so many!), and are pleased I choose Omnisend for my email marketing. MrBead

Store

MrBead

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2020

I have just started my trial with Omnisend and so far I'm really impressed with the performance and ease of use/integration with my store. Excited to use it more in the coming weeks.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2020

Absolutely love this app! It is a must have for business owners that want to build a community and engage their customers!!!

Store

NALÈ

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2020

Love this app! Have used it several times in the past, ended my subscription because I thought Shopify would be better. I was wrong! So happy to be back! Love the templates and the customer service is super helpful and fast!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 25, 2020

I just started using Omnisend. The pricing is great and the features are so easy! Very affordable and easy for first time users.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

great support team and a simple and efficient product!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

Easy to use once you get the hang of things. Love the idea of linking to Google and Facebook. Mass Marketing made easy !

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2020

Great customer service when I came across a small tech problem. Very helpful, friendly and quick to answer all my questions.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

My agency uses this app for multiple Shopify sites. Intuitive and easy integration. This saves our team time and money and we get great results.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

I really appreciate the customer service, and their help with getting out our first newsletter. Very thing worked great, I love the integration with Shopify, and the picking tool is awesome!

Using app

9 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 8, 2020

I am a small maker with one part time employee, so my funds and time available for email marketing are slim - Omnisend is affordable, intuitive, and works even for small shop owners like myself. It's easy to learn and allows your business to grow just by pushing buttons and setting automations. Try it!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2020

I'm really liking this app. The free version is enough for me to design a great looking newsletter and schedule it to be sent out. I still use Shopify generated confirmation emails, but will most likely upgrade to a paid version of Omnisend as my business grows. Easy to design emails and create segments, and very intuitive to use. Seamless integration with Shopify.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2020

This app makes me happy! So easy to set up and very nice features that make if possible for your email marketing to live on its on to an extent. Nice welcome emails with personal discount codes etc. Love it!

Store

Ofinie

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2020

First time and it was super easy!!! There are step by step instructions for everything and responsive customer support if you do get in a jam! Thanks Omnisend

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2020

I have all the functions I want Will choose to upgrade in the future

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

The customer service provided from Arina and the rest of the Omnisend Team is AMAZING! I have been in business for 30 years and have been selling online since the internet started... and I can say that this company is truly professional and helpful. You will gain sales by using this app!

Using app

11 months

Total reviews

6

Average rating

5.0