Omnisend Email Marketing & SMS

Have been using Omnisend as our email marketing platform for about a year...switched from MailChimp. Omnisend's software has been easy to use and their Customer service is excellent! They are pretty quick answering any questions we've has so far. So far, so good!

Great product features, engaging templates, user friendly. automations are great. Quick adds help you put together emails very fast.

Excellent app for abandonment emails and SMS sending. I can create SMS campaigns with ease and I find it extremely useful when it comes to sending "in stock notifications", even with my highly customized theme this app did the trick with hardly any code at all.

Very user friendly. I am not the best at this stuff but Omnisend made it very easy! Highly recommend.

A bit of a learning curve but great features and support. Very helpful and speedy support from Nikola and Daryna - thank you!

I was browsing the apps in order to find a good platform to send emails campaigns in time. I tried a lot during the research for this but WOW Omnisend is definitly something else. It's an intuitive app that's easy to use and have everything you need! And their customer service is 100%. Quick and precise, it makes me want to work even more with them ! Am definitly stopping with my research since Omnisend meets all my needs and I definitly recommend you to try it too !!!

I've been setting up some automation streams and one form. Most functions work pretty well, and some smaller issues were fixed with the help of the support team. Great support from Daryna - thanks a lot!

Very useful mail-marketing platform. It works good for mail automations and sending campaign. I personally like the visual editor of the templates for the mails more and find them easier the use than Mailchimp. I contacted the support team on multiple occasions in order to set up filters/segments/automations... and they've been generally friendly very helpful. Nikola and Baarath, for example, took their time to help me investigating a bug I had in my segmentation and help me with the new back-in-stok feature.

I required some assistance with form designs on Omnisend and I was connected with Daryna from Omnisend. She was a major help, acted as a bridge between me and the tech team and kept me in the loop, provided me with timely solutions and went out of her way to make sure I got the results I had visualized. Thank you Daryna and Team.

The tool is very on point to email management and creating automation emails for Shopify visitors. The support team is also very wonderful.

We were looking for an app that would be affordable and effective. Omnisend has surpassed our expectations! They provide customizable templates that are easy to use, and we receive prompts to improve the workflow. By implementing a few suggestions, we were able to capture about $20k in abandoned cart sales and over $50k in sales through email marketing in the last three months. In addition, their customer service via chat is always responsive and helpful.

私は日本人のため英語のアプリに不安がありましたが、丁寧にチャットからサポートをしていただけましたので安心しました。またリンクを見せるのではなくしっかりとテキストでご連絡いただけるところも大きなポイントです。 これからもよろしくお願いします！ Nikola　Thanks your very kind support！

Great customer service and is an easy app to use and operate with a quick drag and drop to customize your own email. Or you can choose from lots of other templates that are pre-made.

the segmentation filters can be a little confusing, but the support so far by bassma has been wonderful and has made up for it. Great tool!

Always helpful when I reach out for support. Plus the follow up is first class. They always want to be sure I have received the support I need. Most of the support is just because I am still in a learning curve due to time. I am sure once I have the time to slow down and spend more time with the app it will be of great help. I can see the potential. Update for 2/3/2024. Just spent a good amount of time working with Agustin trying to work thru the upcoming changes due to email due to Google. Agustin was so patient and helpful. Very professional and stayed with me until things were done right. I appreciate all the time and effort.

This email marketing app is the best I have ever used. Many thanks for the Omnisend customer support. On average, one spent euro is generated for us 40 back euros. Excellent!

This application is more professional in email marketing, with more automated processes, and is recommended

I really enjoy using this app so far! I wish there were a few more fonts to work with but if that's the only thing I'd change, I'd say it's pretty great :) Customer service is fantastic! Quick to reply, very helpful and overall just get such incredible support to help me figure something out.

This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.

I love that they are always there to help with any question , they have great service and people are very friendly