Omnisend Email Marketing & SMS

Aug. 28, 2020

this app was super easy to use and got my store set up in no time!! i will definitely share this app with others. Thanks Omnisend

Feb. 26, 2024

OK a few years in I wanted to make an update! My business grew enough that I had to upgrade to the paid plan in 2021. It's affordable and I love that. The latest update to the interface is fantastic, it's very modern UX and easy to use. The new templates are beautiful, and I find them to be very mobile friendly. I've only had to reach out for support a couple times, including today when I was adding my custom DNS records for sending emails. Super easy to get help and figure out the adjustments I needed. I have higher than average view and click rates, my business just entered year 6! Omnisend is certainly part of our growth success, email is my primary way to send promotions and communicate with my customers. From 2020: I migrated to Omnisend after Mailchimp disconnected from Shopify. The free plan is streamlined, but it can do the essentials. User experience is great. Designs are pleasing. Customer service is good. Import process was smooth! Syncs with Shopify seamlessly in real time. I wish I could do some automations for free. But Shopify can do the basic ones. I honestly tried Shopify's new email features too. They are just a bit too basic for my needs right now. This is my second successful business venture. We are in a heavy growth phase, and just received our first inventory shipment. I'm considering paying for Omnisend's annual "standard" plan to have more professional looking automation emails and do some AB testing.

Aug. 24, 2020

We selected Omnisend because of its native integration with Shopify. You can drill down to see what all our customers are doing on our site and target them based on their purchasing behaviour. Almost went with Klayvio for the back in stock alerts feature, but Omnisend has the better price and ease of use. Nice addons like gift box and scratch card. Their support is excellent as well, quick and reliable.

Aug. 24, 2020

I switched to Omnisend after trying (and failing with) Mailchimp. Omnisend has been brilliant. Very intuitive program. Easy to navigate. It has saved me so much time. The trial version works great. Usually trial versions are stripped back in terms of features - but not with Omnisend. I found customer support to be great. They respond within 5 mins. They keep in contact, making sure you're happy with response. I am so happy I switched to this program.

Aug. 21, 2020

I'm very impressed with omnisend so far. Most of it is really intuitive but when I had a question I reached out to customer support expecting a reply in a few hours. Oskar replied within minutes, and it wasn't the typical 'Hello, we received your message and one of our representatives will get back to you shortly". Nope - it was Oskar asking me to clarify my problem further so can help. This was around 11:00 pm EST. In the morning, I had more questions and he responded again within minutes! He answered all my questions, and helped me get a much better handle of the software. I'm excited to see everything else Omnisend has to offer. I'm really impressed so far!

Aug. 21, 2020

LOADS BETTER THAN MAIL CHIMP, WITH GOOD LAYOUT AND CUSTOMER ENGAGEMENT, THE FORMS ARE EASY TO USE TO

Aug. 19, 2020

The best app you can find... Its little expensive but worth every dollar. I was using mailchimp before and this is 10 times better.

Aug. 19, 2020

Easy to set up, and effective! All you need to get going. Quite like the fact they now have a podcast also!

Aug. 16, 2020

It's affordable to small businesses, nice templates, great workflows much better than Klaviyo all round easier to use and better customer service.

Aug. 12, 2020

I am only using the free version of this app as we are just starting out our business. The app works beautifully and intergrates really well with Shopify. The pricing for the paid versions seems reasonable. I had tried other apps but I found this was really simple to use. The templates available enable me to create beautiful emails.

July 30, 2020

I downloaded the app today and created my first email campaign for my newly launched store. Very impressed! I love that I can select from some very cool themes and integrate products with a blog post and other content. Hope this translates into some sales!

Feb. 27, 2024

This has been awesome from day one. Very powerful but also a really nice, clean interface and great styling for emails etc. I'm a very happy customer! Today, I just added a 'Out of Stock' automation and honestly can barely believe how quick and easy it was to do. Amazing. Been with these guys for a few years now and am constantly impressed by the product. Highly, highly recommended. UPDATE: Sometimes we mess things up. That's what I did yesterday. For me, the measure of a good company is how willing they are to try to help you fix things. Omnisend customer support (Stefan in particular) have blown me away. Responsive and super helpful, issue resolved in no time. The thing is, Omnisend is so good that I haven't needed customer service much in the past. It's good to know that if I do, they've got my back.

July 29, 2020

Omnisend is an amazingly powerful system. It took me a while to understand how to use all the facilities, but I'm very pleased I persisted. Their help was super-fast and clear to follow. Now I've setup the automation of emails it save me hours of work and brings in extra orders on its own. I love the way different emails are sent depending on customer conditions - like UK customers get a different letter to US customers. And new customers a different letter to old customers. Also, the discount vouchers on emails are great, bringing in extra orders automatically - and fast to setup up as the system automatically generates the codes & expiry dates. Overall, I love Omnisend and the detailed stats it gives from mailings. I spent a long time looking at all the Shopify apps (so many!), and are pleased I choose Omnisend for my email marketing. MrBead

July 29, 2020

I have just started my trial with Omnisend and so far I'm really impressed with the performance and ease of use/integration with my store. Excited to use it more in the coming weeks.

July 26, 2020

Absolutely love this app! It is a must have for business owners that want to build a community and engage their customers!!!

July 25, 2020

Love this app! Have used it several times in the past, ended my subscription because I thought Shopify would be better. I was wrong! So happy to be back! Love the templates and the customer service is super helpful and fast!

July 25, 2020

I just started using Omnisend. The pricing is great and the features are so easy! Very affordable and easy for first time users.

July 24, 2020

great support team and a simple and efficient product!

July 23, 2020

Easy to use once you get the hang of things. Love the idea of linking to Google and Facebook. Mass Marketing made easy !

July 17, 2020

Great customer service when I came across a small tech problem. Very helpful, friendly and quick to answer all my questions.