Omnisend Email Marketing & SMS

Awesome service and a really great platform! Look forward to getting our account fully set up and automations underway! Super quick interface also!

The customer service is why I’m signing up. Josh made it simple and easy for me to understand and now I am on my way to automated marketing through email and SMS. I look forward to seeing the results and ROI.

I recently switched to Omnisend - this is a powerful tool and the support team is extremely helpful (even when starting with a free account). I had some more advanced segmentation to create and the support agent Sarah stayed with me offering suggestions and checking my work to ensure it was set up right. This tool can do far more than most of the CMS/Email Marketing apps on Shopify. If they keep up this level of service and great functionality, they'll own the market in no time!

We love Omnisend. There were so many options to choose from and omnisend seemed to meet our needs perfectly. We are a small coffee roaster that rather be roasting than sending countless emails and subscriber notices. This tool changed how we reach our customers. Our first campaign brought in a 65% conversion to sale. Still learning how to use Omnisend to it's fullest capacity, but right now we love it!

Great app and fantastic customer service! We had to send a update about Covid measures in our clinics, which triggered an error in the Omnisend system (they have a list of trigger words in their system to adhere to certain email system standards). Anyway, I contacted support and they reviewed my recent campaign and reverted my account to the normal state. Thank you so much again Omnisend for the speedy help!

My account was stopped because of too many bounced letters, and then I found their customer service staff, the service was very good and timely, and helped me solve the problem quickly

It's easy and makes smooth nice emails. I have used several other solutions, but this is the best one so far... Let's see if it continues

Best support! Very fast, and cheaper than Klaviyo! Lots of features too. Mostly 5 stars because support can always fix your issues!

This is the third email app I have tried, I'm not a technical person and was getting frustrated until I download this... so far it's way better than the others. Putting together my first automated campaign was a breeze and it worked great with my existing contact form. When I had a question, Ivanna from customer service got back to me right away and was super helpful.

Very easy to create email campaigns !! First time user with a small business. Easy to use layouts and editors

I have just started using this app in connection with shopify and was amazed about how easy it was to create our first email marketing campaign. We'll see how it performs from now on, but we started on the right foot.

I'm just getting started and am finding the people at Omnisend to be very helpful. The program is good to work with

Great app. Been using this on other webshops as well with great success! Let's you easily build email campaings in a few minutes to reach out to your customer base. Paid plans are accessible and reasonable

I love Omnisend. The support is fast and knowledgeable. The app is superior in my opinion to the others that I have used. I have used HubSpots integration (meh!), ActiveCampaign and Klayvio. While Active and Klayvio are really good I feel that Omnisend is far better than Active and much more intuitive than Klayvio.

We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.

I used this App to help me with my abandon cart and email campaign. super friendly and easy...love it

Jan 2022 - I'm updating this review as I've just moved from the free version to the paid app as the conversion rates are definitely showing an ROI. Customer contact has definitely increased, Customer retention is up, Abandoned checkout recovery rate has doubled. Definitely a worthwhile app. Dec 2021 - I'm brand new to this app but it couldn't be easier to get set-up and running. When I did get stuck, Omnisend's chat support helped me fix my problem right away. Templates are great and I'm hoping this will increase customer engagement, Very happy so far! Char, DR Mower Parts

I've just started using this app and it is really easy to use. It has everything you can think of for email and SMS marketing. I'm happy to have found this app!

Good templates and easy to us. Can integrate with my store easily and I am sending out my first email.

Easy to use and integrate automation rules into your campaigns. Email builder is easy enough even for a novice like me!