Omnisend Email Marketing & SMS

I found this app easy to use. They had great tutorial videos which were easy to follow. I would recommend it to anyone starting out.

I used this app to help me with my email marketing. They have a simple builder and nice templates to build a good email. The support is also excellent and Bassma really went out of her way to follow up on my queries.

Amazing customer service! Kristina was so helpful in explaining an error that occurred with my account and quickly corrected it. Love this app!

I am very pleased using this app. It's very easy to use and creating email campaigns has been effortless.

We recently began using Omnisend as an email marketing platform and have been impressed with it to date. The campaign and automation functionality is easy to use and get your email campaigns rolling. The templates are attractive and user friendly to amend. When needed, the support team is quick to respond to issues and even general inquiries into possible future functionality updates. The analytics dashboard gives you a nice view into the impact your omnisend activities have made and you can adjust the time period to a variety of views. We look forward to building on our existing email set ups and future product updates.

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

So far very impressed. I've just been setting things up and transferring from Mailchimp and I've needed to ask a few questions. Support has been quick to answer and very helpful, especially Bassma - thank you!

I wouldn't hesitate to recommend Omnisend as a key part of your e-commerce marketing set up. Easy and intuitive to use. The chat service is first class. Quick, efficient and accurate when you're looking to learn new things. Great help today from Agustin. Many thanks

Absolutely loved the amazing design templates that are ready to use for my e-commerce business. The trigger mails are very easy to use for a beginner. The customer service is also excellent as Josh gave me a demo on all the exciting things I could do for my company!

Better than Klaviyo! Definitely the best Email and SMS marketing app on Shopify. Their customer service is also very quick, helpful and friendly!

App estremamente efficace. Riesce a connettersi completamente a Shopify e il servizio clienti vi aiuta in ogni piccola implementazione. Tutto questo fin dal piano FREE

I got this app for the Abandoned Carts emails. The app is very well-designed and easy to use. And I received excellent customer service by Bassma, thanks very much! :)

Great application and easy to use. Support is also very helpful and very quick response times, especially Bassma *wink wink*

Omnisend is easy to use, and a vital part of our business. There might be cheaper options out there, but the functionality and automation of Omnisend is second to none. They also have a great support team. Thanks to Daryna for helping resolve a recent issue.

The app is easy to use and has great customer service. I am still on the free plan for the moment, so there is no live chat, but they do respond pretty quickly via email, and Melanie has been very helpful. Update: I used it for a while now on the Standard plan, and it's pretty good, and customer service with the live chat is great! Thank you!

Such an awesome support team. Sarah, Kristina, Yevhenii, Kotryna guys you are doing an amazing job. Keep up the good work.

Always a great support from Daryna and other team members. Great integration with Shopify, convenient segmentation. Automations and campaigns work exactly as promised. Would like more flexibility in embedding signup forms - that's in my opinion biggest disadvantage. Hope Omnisend will add this functionality as they have added many new features since we using them for 2 years. Otherwise nice app satisfying all major needs you expect from email software.

Great support. Plenty of detailed how-to tutorials on their site if you're unsure on how to do something, plus anything that isn't covered is quickly answered by their support team through the online chat. Integration with Shopify work's seamlessly. Cost of the plan isn't the cheapest out there, but pays for itself and then some.

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I've been using this app for about 2 years now. I chose it because it was a more cost-effective option than Klayvio and because it integrates so well with Shopify. It makes it easy for me to maintain a consistent email marketing program, and deliverability has been excellent. Recently, I reached out to customer service to help me create a sunset sequence to clean my list of unengaged followers. It's unfortunate that a sunset workflow isn't already built in to the app, and I'll be honest - my first few attempts to get help from customer service were not great. But I persisted in asking questions and finally an agent named Kristina reached out to me and not only helped outline the workflow for me to copy, but created a Loom video to show me exactly how to do it. Now that's the meaning of customer service.