All reviews

Rating Breakdown

  • 5
    66% (21 ratings)
  • 4
    9% (3 ratings)
  • 3
    9% (3 ratings)
  • 2
    6% (2 ratings)
  • 1
    9% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

Amazing team, awesome customer service, thanks guys! Perfect for syncing my shopify store products with Trade Me.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2024

For a year now, I've relied on Omnivore. With our sales spread across multiple platforms, it's streamlined the process of syncing our Shopify products effortlessly. Their exceptional support team responds promptly, making the experience stress-free. I highly recommend Omnivore

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

We've been using Omnivore to link our Shopify store to Trade Me for a few years now. Now we're in the process of setting up another Shopify website for our second business and linking it to Trade Me. This app makes it easy to sync our products and inventory across both sites so we can easily sell on both venues without worrying about stock or the extra work of managing two different sales venues. Customer support is fantastic and always quick to reply and help if we get stuck with set up. Highly recommend trying this app if you want to manage and sell products through Shopify and Trade Me

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

Affordable, helpful and friendly support, does the job well!

Using app

6 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 4, 2024

Setup for the integration between Trademe & Shopify. I sell on eBay but Omnivore is a lot more expensive than alternatives so I keep it to trademe. Omnivore is the only app offering an integration like this now Tradevine stopped their API however there are some issues: 1: Omnivore takes data from Shopify, not Trademe listings so all Trademe-specific data will be lost 2: No allowance for individual variant listings. These can only be grouped 3: No ability to have multiple product listings in different categories or different descriptions & titles - big downside results in SIGNIFICANT loss of sales 4: No ability to manage or answer questions 5: A big one - No website-based management area. Running multiple stores means we need to set up multiple apps in Shopify and to access Omnivore we need to login to Shopify and then access Omnivore for each store. Very time-consuming and sloppy 6: Difficult interface for managing listings 7: No feature to add question text across all listings or information on description pages (offered in Tradevine) 8: No integration-based refundability My guess is Omnivore looks at Trademe as a very small market and is focusing more on other markets. The upside is this is free software for the Trademe side of things and Trademe has basically no suitable solutions if you are a professional seller. If Omnivore made appropriate improvements this would be awesome software and I would be willing to pay for it

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for taking the time to provide such detailed and valuable feedback on your experience with Omnivore's integration with Trade Me and Shopify. We truly appreciate the insights and work closely with the Trade Me team on a daily basis to make sure the integration is supporting their sellers. We will review the feedback with the Trade Me team to determine if these features would be of value.

5 / 5 Share

Jan. 17, 2024

I have used this app to successfully link my Trademe store and my Shopify site. The support offered by Dave and the rest of the team has been amazing as they guided me through the process from start to finish. There is an onboarding fee that you can choose to pay if you would like guidance, it is recommended. If you are using Trademe there is no monthly fee so this really is a no brainer. I am in my first week since the integration and there were only minor teething issues which were quickly resolved. (length of product title needs to be 70 or less, photos need to be 500 pixels on longest side.) My only suggestion would be the ability to reapply customers watchlists on your products after the intergration process as this is all wiped and you will get a noticeable lull in sales straight after. I suspect that it is something Trademe would need to help Omnivore with. I highly recommend this app and look forward to the year ahead using it!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Rating both the app and the support provided by Omnivore! Our experience with Omnivore so far has been nothing but positive. The app was easy to install and configure in our Shopify environment with the Omnivore platform one of the cleaner and more intuitive to use once you get under the hood. Given the complexity of the Amazon marketplace itself, Omnivore have been a great partner to support the business dipping a toe into the water. Knowledgable, patient, swift to respond and a pleasure to work with - a true partner. As one of the most competitive on the pricing front, all of the above speaks volumes as to why Omnivore comes so highly recommended by peers.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Thus far am very happy with Omnivore integration between Shopify and Trademe. The support I received was fast and helpful and I got up and running in just a few days. It seems as though Omnivore devs are doing everything they can to maximize integration capabilities where possible which is awesome. The interface is simple and intuitive too, happy camper so far.

Store

Sleepco

Using app

3 months

Total reviews

3

Average rating

5.0

3 / 5 Share

Sept. 12, 2023

I have a love/hate relationship with this app. It is the only app I can find that does what I need. It has the potential to be a very powerful app, but it really struggles to capitalize. Pros: - It is free when used only with Trade Me - Its core functions work - It can import product metafields and use them (with some difficulty - template validation needs better documenation) - It saves an immense amount of time vs manually listing products Cons: - User interface is poorly designed and outdated. Needs a complete rebuild using modern front-end techniques. - Very rudimentary templating system that often falls just short of what you want to achieve. - Many missing features, requiring complex workarounds to be set up - Documentation is not complete and not always up to date. - $75USD a month (+ commission) for the full plan is waaaay too expensive given the state of the UI and the lackluster feature set. Edit: Happy to provide examples of issues to the devs should they reach out.

Using app

12 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for being a valuable customer and we appreciate the time taken to comment. I'm glad you've found our app saves you time. We appreciate the comments on our user interface, we are in the process of refreshing and you will see the changes rolled out over the coming months. Regarding our fee, this is extremely competitive for an app that provides access to so many marketplaces. Unlike others we don't charge an additional app fee if you want to add a marketplace. We have a team of local developers working on an extensive roadmap of new features for our customers and this would not be possible without the fees we have. If it's ok with you, we'd like to reach out to understand the features that are of particular use to you and the areas of the user interface you find challenging so that we can improve.

5 / 5 Share

June 28, 2023

Fantastic support and a very powerful app with many features - we are loving all the customization and the bonus is that it is very reasonably priced.

Store

Natio

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2023

Amazing App, Amazing service. Best app and best people I have worked with. Thanks for everything. cheers

Using app

29 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to review Omnivore

5 / 5 Share

June 14, 2023

We have integrated our Shopify with a third party seller and it is already paying off super quick! Previously we were manually adding, taking stock away, uploading files etc but now life is so much easier with the Omnivore integration. It is the biggest time saver for us and once you get your head around setting it up, it is well worth it. The support we received from Debbie + Steve was first class and their patience and knowledge was super appreciated. Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

What great feedback, thank you! We love hearing how our app has made life easier.

5 / 5 Share

May 30, 2023

Amazing app & amazing support! Was able to get live on Catch, Ebay & Amazon which has increased sales :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear your sales have increased, thank you for the review.

5 / 5 Share

May 25, 2023

Their customer support is exceptional, and I would like to give special recognition to Gareth Midson for his consistent availability and invaluable assistance in navigating any challenges we encounter in the interaction between Omnivore and Catch.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We also think Gareth is great, thanks for such a positive review.

4 / 5 Share

May 25, 2023

Easy to use app, specifically from our Shopify store. Integrations and onboarding was quick, and we were selling in no time.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 24, 2023

Absolutely fantastic customer service from Ryan. Any problems I have had in the setup have easily been sorted out

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Been using the Omnivore app for years now. We sell on loads of marketplaces and nothing compares to the ease of this app when it comes to listing and managing orders.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review, so glad a long time customer like yourself is happy.

5 / 5 Share

May 15, 2023

The help we get through Omnivore support is really great! Special thanks to Gareth. He has helped me a lot setting up ebay and making sure the inventory syncs.

Using app

Almost 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your review, we are always happy to help our customers.

4 / 5 Share

Nov. 3, 2022

A great experience thus far. Yes there's a bit of a learning curve, however it is becoming increasingly easy to manage multiple channel feeds. There is room to improve, of course, but we are very happy. Customer support has been nothing short of amazing (5 stars there for sure!).

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review, we are always happy to hear such great feedback about our Support team.

1 / 5 Share

Oct. 30, 2022

One of the worst apps I have ever used. Totally user-unfriendly, overpriced for what it does and in my eyes 20 years out of date. Had this app for almost a year now and definitely do not recommend it.

Store

HB21

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, we're sorry you didn't have a great experience with Omnivore. We'd love to have the chance to put that right. We have reached out to you and hope we can connect soon to talk through your experience.