Omnivore for Marketplaces

Absolutely fantastic customer service from Ryan. Any problems I have had in the setup have easily been sorted out

Been using the Omnivore app for years now. We sell on loads of marketplaces and nothing compares to the ease of this app when it comes to listing and managing orders.

A great experience thus far. Yes there's a bit of a learning curve, however it is becoming increasingly easy to manage multiple channel feeds. There is room to improve, of course, but we are very happy. Customer support has been nothing short of amazing (5 stars there for sure!).

One of the worst apps I have ever used. Totally user-unfriendly, overpriced for what it does and in my eyes 20 years out of date. Had this app for almost a year now and definitely do not recommend it.

The app works very well and across different marketplaces, which is great as it reduces the amount of work for each individual integration. And best of all, any small issues that may come up during the integration are promptly answered and fixed by a very efficient support team.

The team doesn't seem to care much about the customer concerns /questions, doesn't reply to email or phone. System is working so far, but would have been great if City Beach Software can answer customer questions.

Very slow response, given the amount of money I have paid for monthly subscription USD 75, I have to wait for more than 24 hours to get a repsonse back (email). Cannot even dial-in to reach out to a real-person technical support, the contact number is always on voicemail

I am still on the free trial stage but have got everything set up now and the software is much better than what I've used in the past. The ability to list on catch, amazon and eBay is also extremely helpful; much cheaper than having individual apps for each! Further more the support I've received from Fern is above and beyond. Not only super friendly but extremely helpful as well. She has contacts within eBay and contacted them directly in regards to an issue we had with them. No other app support team has done that for us before and when I try and contact eBay directly myself I could never resolve the issue as if you've dealt with them in the past you'll know their support team for sellers is pretty horrible. Anyway if you're a complex eCommerce store with multiple marketplaces then I highly recommend this software!

We use this app to sell on the Catch Marketplace. Integration was easy and their team were extremely supportive at the start. Omnivore has been a godsend in integrating Catch with Omnivore with the syncing of orders and products. There have been a fair few issues, bugs and errors and ongoing support has been mixed.

I have found this app very easy to use and has performed well since we started using it around 18 months ago. More importantly, the customer service from the company has been faultless from day one - they respond quickly and often go out of their way to resolve difficulties that may arise from time to time with the marketplaces we sell in. 10 out 10 in my opinion.

Would highly recommend this APP. We have tried several different software options and APPS with none of them really working well for our complex setup. This is the only App that has ticked all the boxes and actually worked as described. It has saved us many hours of listing time across multiple selling platforms. The inventory sync works very well across all of our selling platforms plus our bricks and mortar retail store. Support has been very responsive and l would rate as very good. Very happy so far. Thanks