ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,500
chart
#3,054
All reviews
Rating Breakdown
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March 1, 2023
Really impressed with the support I received from ONE. Incredibly fast response rate and friendly staff
March 1, 2023
Highly recommend! The support team was extremely helpful. Best support chat I've ever experienced. Especially Lou!
Feb. 28, 2023
Would definitely recommend this app, the agent was particularly very helpful and kind. They provide everything i need for free and without bombarding me with offers trying to get me to upgrade, great experience so far!
Feb. 28, 2023
I like the app so far an the support agent was helpful. I would recommend this app for my friends for sure
Feb. 27, 2023
The app meets all of our needs and does exactly what it says. Their customer service is very helpful and has and excellent response time. Highly recommended!
Feb. 25, 2023
Naomi went above and beyond to help me understand the SMS messaging platform. I appreciated the promptness of replies and friendly conversation in figuring out the issue.
Feb. 24, 2023
The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!
Feb. 23, 2023
Nice App easy to use, and Great customer service! I recommend this App to anyone that doesn't like complicated stuff.
Feb. 23, 2023
This is really wonderful. I have used many of these kinds of APPs, and ONE happens to be the best among all. I enjoy using it a lot
Feb. 22, 2023
This high level of customer support service is incredibly high! Helped me so much in terms of ONE (and Shopify too!)
Feb. 22, 2023
muy profesionales y la atención al usuario es perfecta muy recomendada explicación con tutoriales muy bien explicados
Feb. 22, 2023
Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!
Feb. 19, 2023
I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!
Feb. 19, 2023
Incredible customer service - 1-2min response fast 247 and they helped me custom edit a pop-up using CSS. So good, shoutout Lou.
Feb. 17, 2023
Great customer service - they were quick and very helpful in guiding me through a problem! Rarely find the answers I need in a chat but it was easy!
Feb. 16, 2023
The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service! In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.
Feb. 14, 2023
Definitely a 5 star for me. How wonderful and warm was having my issue resolved with the One team. Noelia handle everything with such grace and made everything so easy. Thank you so much Keep up the good work.
Feb. 14, 2023
£58/month for the lowest plan? Good bye!-------------------------------------------------------------
Hi Ellen, we appreciate your feedback and thank you for being a loyal Free Plan user for almost 2 years. We understand that the new pricing may not have met your expectations, especially if you are not taking advantage of all of our apps. Our team worked hard to delay the pricing change as long as possible and provided our existing users with an additional discount to ease the transition. We noticed that the campaigns you had running assisted your store in making 29% of your total revenue in the last 30 days. Our team believes that we can help you optimize your campaigns and increase your revenue even more, which would help justify the costs of our new pricing. Give us a call, text, or email back. We would be happy to discuss some ideas on how to optimize your campaigns and pricing. Happy Valentine's Day! Ann
Feb. 13, 2023
Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly
Feb. 13, 2023
Natalie was amazing spent almost 3 hrs with me cause im little, difficult awesome support! what i didnt know how to do she did it for me, step by step all in detail, very relaxed and chill ur talking to an actual fun person! thank you so so much! great work! very patient and great person! looking forward to more!