ONE: AI, Pop Up, SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,485
chart
#3,125
All reviews
Rating Breakdown
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Feb. 14, 2023
£58/month for the lowest plan? Good bye!-------------------------------------------------------------
Hi Ellen, we appreciate your feedback and thank you for being a loyal Free Plan user for almost 2 years. We understand that the new pricing may not have met your expectations, especially if you are not taking advantage of all of our apps. Our team worked hard to delay the pricing change as long as possible and provided our existing users with an additional discount to ease the transition. We noticed that the campaigns you had running assisted your store in making 29% of your total revenue in the last 30 days. Our team believes that we can help you optimize your campaigns and increase your revenue even more, which would help justify the costs of our new pricing. Give us a call, text, or email back. We would be happy to discuss some ideas on how to optimize your campaigns and pricing. Happy Valentine's Day! Ann
Feb. 13, 2023
Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly
Feb. 13, 2023
Natalie was amazing spent almost 3 hrs with me cause im little, difficult awesome support! what i didnt know how to do she did it for me, step by step all in detail, very relaxed and chill ur talking to an actual fun person! thank you so so much! great work! very patient and great person! looking forward to more!
Feb. 12, 2023
This app is really helpful to increase my sales. Also they have a stellar customer service team! Kudos to ONE
Feb. 12, 2023
Excellent Customer support with Natalie, Helping me to make sure all the little details are covered and excellent "how to" clips showing me exactly what I needed to do
Feb. 10, 2023
Customer service is truly exceptional! They respond in a timely manner, providing quick and effective solutions to any concerns or issues. Their resourcefulness, kindness, and clarity are greatly appreciated, making the overall experience of using the app even better. Thank you for offering such amazing customer service.
Feb. 9, 2023
Amazing customer service with Rosy, she made a video tutorial for me showing me exactly how to fix my issue. The best customer service I have ever received. Thank you!
Feb. 9, 2023
I just had the best assistance ever with Naomi!!! She gave me tips that helped me a lot! I'm so grateful for her help. She is the best!!!
Feb. 9, 2023
Absolutely incredible customer service. They are always there to help with immediate advice. Nothing is too hard. Particular shout outs to Naomi and Natalie. Thank you for your help. Would highly recommend.
Feb. 8, 2023
Naomi was extremely helpful and very quick with assessing my issue and fixing it with minutes. Great customer service, and I switched from another app to this one and it works so much better as well.
Feb. 8, 2023
I had a wonderful customer service experience with Lou! Lou was very professional to issue all my questions and responsed quickly! Thanks Lou!
Feb. 7, 2023
I am loving this app! It has almost everything I need in one app. Set up is easy and the templates are beautiful. You are able to customize as well. Support is top notch if you need it! I was also able to submit a request for the few features I am looking for (crossing fingers). I look forward to using this app for a long time!
Feb. 6, 2023
I'm a small business owner and new to the game when it comes to email campaigns and I must say this app is 10/10! Beginner friendly but also has enough features that will allow you to grow with the app ! Last but not least customer service is truly amazing!! Everyone I have talked to thus far are super helpful , sweet , and personable , I don't feel like Im talking to a robot like some customer chats but an actual person that cares! This app is definitely a hidden gem!
Feb. 6, 2023
I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.
Feb. 4, 2023
I had a wonderful customer service experience with Lou - super helpful every step of the way and really quick responses. Thank you Lou!
Feb. 2, 2023
Great app and easy to use. Needed some support which was given in a great way by the customer support.
Feb. 2, 2023
I was impressed with how quickly and politely Natalie helped me with a pop up on my website, she knew exactly what I wanted! Thank you very much ;o)
Feb. 1, 2023
Amazing customer service! They always help me whenever I encounter a problem, and they are very patient!
Feb. 1, 2023
Pretty good app! I am using it to create pop-up campaigns. The setup is quite smooth, however, there is room for improvements to make the duplication of email templates easier. Customer support is great though and will help you through all the challenges you might encounter on the way. Recommended for beginners and for those who want to start from scratch without a clear idea of what they want.
Jan. 31, 2023
I've eliminated the need for many other apps using ONE, it performs a utility role and still outperforms other apps solely dedicated to each one of these areas. Not only that but fantastic professional customer support! Highly recommend.