ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,500
chart
#3,054
All reviews
Rating Breakdown
Review RSS Feed
Jan. 29, 2023
The app is pretty cool. It's easy to navigate once you get the hang of it. I had a slight issue (a misunderstanding on my part) and through the chat I quickly got it fixed. Rissa was super helpful and very patient. Her attitude was pleasant, and she is very knowledgeable on the topics in which I needed help. She even went the extra mile to give me some pointers for my site. Her feedback is A1! I highly recommend using this app.
Jan. 27, 2023
A MUST HAVE! I was working on a marketing campaign and didn't save it correctly. Lou was able to save the day! I appreciate the excellent customer service and how easy this app is to use on my website!
Jan. 27, 2023
I have only had the app for a few days but I can say that the customer service chat is amazing and very helpful!
Jan. 26, 2023
Ottimo supporto veloce ed efficiente, qualsiasi problematica o dubbio viene risolto immediatamente, ottima integrazione con Shopify. App perfetta fa quello che promette di fare.
Jan. 24, 2023
Great customer service! Rissa was incredibly helful! The app looks very user friendly and everything is going smoothly. Thank you so much!
Jan. 24, 2023
Free application that suddenly became paid with little notice for no reason at all. I do not recommend using it as there are better applications than this.
Dear Merchant, We have given users notice pricing change to come February 1st and a discount to legacy users. Please let our support team on Live Chat or [email protected] if you are seeing anything different so we can identify any bugs in the notifications. Regards, Ann
Feb. 13, 2023
I am a long time user of this app and it have been one of the main driving factors for my sites success. I have used every feature available but i have to say the abandon cart , and upsell features are my favourite. They really work and my numbers prove it. I run my business by myself so it can be overwhelming. you honestly wont find an app with better response times and communication. I literally have the app creatures phone number and we correspond when i need help! don't even think about it for a second. Get this app. You wont regret it and if there is something you dont understand or agree with, they will bend over backwards to help you and make it right. They definitely have hospitality at the top of their list because ive never had such great out reach from any business. I just want to say thank you to all the amazing staff working on this app.
Dear Merchant, We have a wide range of apps and features that are seamlessly integrated. It seems that you are currently utilizing email automation/broadcasts, SMS automation, discounts, and pop-ups. At present, we have received over 350 requests for additional features and apps. We release new features on a weekly basis and prioritize them based on votes and the resources available to us. One of our most requested apps, voted for by 3,400 merchants, is the One-Click Upsell feature. We invite you to try it, as it is now live. The Customer Reviews App that you mentioned has not yet received over 1,000 votes. Additionally, as a small team, we do not currently have the resources to build an app as robust as Judge.me (we recommend you give it a try). In November, we introduced new pricing for new users, after our app had been free for many years. We are glad that you were able to take advantage of this for a year at no cost. We added new in-app notifications to give existing users ample warning of the change and to offer a discount for being a loyal merchant. You do not need to upgrade until February 1st. My colleague has sent you a text message regarding pricing and the upgrade schedule based on your usage. If you are encountering any issues, please let us know. We want to work together to find a pricing plan that will help both of our businesses grow. Best regards, Ann
Jan. 22, 2023
Ho iniziato a usare da pochi giorni questa app e mi piace davvero usarla! Aiuta il mio sito web a far crescere molti clienti con le funzionalità pop-up. I modelli per i pop-up sono belli e possono facilmente attirare le persone a rimanere sul mio sito web per un po ':) Anche il servizio clienti di ONE è cordiale e disponibile e ti aiutano con pazienza a risolvere i problemi e seguirti passo a passo nel risolverli. Al momento sono contenta!
Jan. 17, 2023
So far I am using this apps for months and I really enjoy using it! It helps my website grows a lot of customers with the pop ups features. Furthermore, the templates for the pop ups are so pretty and it can easily attracts people to stay at my website for a little while :) The customer service from ONE is so friendly and helpful too. LOVE!!
Jan. 17, 2023
Precisei de ajuda com o suporte e Kate foi super prestativa e rápida com o suporte. Recomendo demais!
Jan. 17, 2023
Been using the app for pop-ups and customer service is amazing - very helpful and responsive. Kudos to the team!
Jan. 16, 2023
Have been using this app for about a week and I'm absolutely impressed. The app functionalities are really practical and meet most of my needs, and the customer service - just wow. It's not every day that you get to download a great app AND get great customer service. Regardless of who chats with me, the service is impeccable and they really go all out to fix my issues almost instantly. Kudos and keep it up, team!
Jan. 15, 2023
Such a fantastic app with excellent customer service. Rissa from the support team always goes above and beyond to help out with any issues. Highly recommended.
Jan. 15, 2023
I had great customer service throughout the whole process of setting up each app. Highly recommend this app!
Jan. 13, 2023
Beautiful themes and samples. Very user friendly. The support is also super nice. For me the best app in this area. I would definitely recommend it.
Jan. 12, 2023
Very helpful and friendly. They have a lot of different aspects that can be implemented in your emails to make it look amazing. I would recommend.
Jan. 11, 2023
The best customer service!! If ever I have an issue it is resolved quickly and the reps are so kind. Email Marketing has been helpful for our band to disseminate important information and expand our reach.
Jan. 10, 2023
Fast Replies, good team, they help you understand how the app works simply, and provides the best ways to get conversions. Beginner friendly
Jan. 10, 2023
Quick help & very helpful. Thankyou for making my first experience so easy ! I highly recommend this app for a tasteful pop up discount code
Jan. 10, 2023
Great service! Fast reply, and patient. Everyone in the team are very nice. I believe they will keep make this app better, that most important.