ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,883
All reviews
Rating Breakdown
March 31, 2021
Amazing support. Helped my company set up our discount code/newsletter sign up through excellent support. We were all stressed because of other problems with the shop and they did everything for us. SUPERB.
March 31, 2021
Their Customer Support (CS) is phenomenal. I'm surprised by how quickly they reply back, and their (CS) is able to make simple code changes for you. The app integrates with lots of EDM tools and Zapier. The out-of-the-box templates make it easy to get setup.
March 30, 2021
The support team is very helpful and they respond quickly. I just wish they had abandoned cart automation in their SMS feature
March 30, 2021
Easy, clean and many options! So far the best email popup app I found. Also free for stores that not have to much traffic :) awesome
March 27, 2021
I was helped by a lady named Alice today. Super helpful and very responsive. My query was solved within 5 minutes. I highly recommend this app. Thanks again Alice and team From Ethereall
March 25, 2021
So easy to use. I tried a few apps but this was the best and most user friendly. There was an issue with my pop up message not showing on our store, Diana was so helpful and the team resolved the problem swiftly. Very happy with this app and the service I received.
March 24, 2021
Superb customer service, i came with an inquiry about my billing invoice and the response was fast and helpful, 5 stars for the great service!
March 23, 2021
This app is great. The customer support is even better- response is quick and they make sure to go the extra mile when helping you. Shoutout Kate
March 20, 2021
Someone reached out to me very quickly and was knowledgable and helpful with any questions I had! The app is simple and easy to follow!
March 18, 2021
This is the second store I am using this app on, and I am once again very happy with not only the app, but the unbelievable customer support team!
March 18, 2021
Just needed a custom popup. These guys answered my questions in minutes, and were friendly and helpful to boot. I'm still testing it but so far so good.
March 18, 2021
I like the app & has some nice easy to use features. I am completely impressed with the online Support from Vita. She answered all my questions and gave me all the help I needed. She is a credit to this company. Hence the 5 stars
March 18, 2021
Free to use and brilliant customer service help! Best I've seen! Good for shopify stores and website owners. Great tool!
March 18, 2021
Great app, just started using it but it has been very useful. Apart from that, customer service is fantastic. I had an issue, contacted customer service, Pauline was amazing, and solved my issue in minutes.
March 17, 2021
We have just begun to use this app but we already understood this app is Very useful and intuitive, and great customer service!
March 16, 2021
Absolutely amazing! Even with the free plan you are able to set beautiful and effective campaigns, totally customizable on your needs. The very plus of this app is definitively the service provided: real assistance 24/7, support and advices through istant chat and completely helpful attitude towards specific needs. Highly recommended for small companies!
March 23, 2021
I noticed a small issue with their Sales page and I originally thought it was an unfair sales tactic, turned out it was a change in Shopify and the company quickly fixed it. On top of that their customer service is top notch. They have a live chat that answers all of your question RIGHT AWAY! The app is also converting amazingly for us. About 16% of my website visitors end up subscribing through this app! I am pretty happy with everything. Love this company and definitely recommend them!
March 14, 2021
World-class customer service even to a non-paying customer! Thank you, Kate :) If you're wondering if you can have a Shopify backend and have pop-ups show up on a WordPress (or other) frontend, you can easily inject their code onto any page that you'd like the notifications to show up on. Just go to Help > Install Pixel and pick one of the code injection options.
March 27, 2021
We have been trying to get a pop-up for our website and tried at least 5 different apps each with no success due to their limited free option choices, complicated integration method and they just didn't seem to merge well with our website LylakWonders. But this is an amazing app! We love it so much, the customization is great considering the fact that it is completely free and run by a small group, integration is super simple and you can view how the pop-up looks on your website whenever you want! It gives you automatic unique coupon codes and the customer service couldn't be better, they reply within minutes which is mind-blowing. We really love this app, 100% would recommend it. Also our customer service helper, Alice was amazing. She helped us solve our problems within minutes and gave us some great suggestions!
March 10, 2021
This app is nothing short of amazing. So easy to use and the customer support is fantastic. Being someone who pays attention to the tiniest bit of detail, my number one concern was consistency and Pauline happened to point out inconsistencies that someone else would have missed. She was very friendly and made my experience that much better. Can't wait to continue using this app. Thanks Pauline! Awesome job Proof Factor One+!