All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

March 31, 2021

Amazing support. Helped my company set up our discount code/newsletter sign up through excellent support. We were all stressed because of other problems with the shop and they did everything for us. SUPERB.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 31, 2021

Their Customer Support (CS) is phenomenal. I'm surprised by how quickly they reply back, and their (CS) is able to make simple code changes for you. The app integrates with lots of EDM tools and Zapier. The out-of-the-box templates make it easy to get setup.

Using app

About 3 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

March 30, 2021

The support team is very helpful and they respond quickly. I just wish they had abandoned cart automation in their SMS feature

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 30, 2021

Easy, clean and many options! So far the best email popup app I found. Also free for stores that not have to much traffic :) awesome

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2021

I was helped by a lady named Alice today. Super helpful and very responsive. My query was solved within 5 minutes. I highly recommend this app. Thanks again Alice and team From Ethereall

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

So easy to use. I tried a few apps but this was the best and most user friendly. There was an issue with my pop up message not showing on our store, Diana was so helpful and the team resolved the problem swiftly. Very happy with this app and the service I received.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

Superb customer service, i came with an inquiry about my billing invoice and the response was fast and helpful, 5 stars for the great service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

This app is great. The customer support is even better- response is quick and they make sure to go the extra mile when helping you. Shoutout Kate

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2021

Someone reached out to me very quickly and was knowledgable and helpful with any questions I had! The app is simple and easy to follow!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

This is the second store I am using this app on, and I am once again very happy with not only the app, but the unbelievable customer support team!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

Just needed a custom popup. These guys answered my questions in minutes, and were friendly and helpful to boot. I'm still testing it but so far so good.

Using app

6 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 18, 2021

I like the app & has some nice easy to use features. I am completely impressed with the online Support from Vita. She answered all my questions and gave me all the help I needed. She is a credit to this company. Hence the 5 stars

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Free to use and brilliant customer service help! Best I've seen! Good for shopify stores and website owners. Great tool!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Great app, just started using it but it has been very useful. Apart from that, customer service is fantastic. I had an issue, contacted customer service, Pauline was amazing, and solved my issue in minutes.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2021

We have just begun to use this app but we already understood this app is Very useful and intuitive, and great customer service!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Absolutely amazing! Even with the free plan you are able to set beautiful and effective campaigns, totally customizable on your needs. The very plus of this app is definitively the service provided: real assistance 24/7, support and advices through istant chat and completely helpful attitude towards specific needs. Highly recommended for small companies!

Using app

8 days

Total reviews

3

Average rating

3.0

5 / 5 Share

March 23, 2021

I noticed a small issue with their Sales page and I originally thought it was an unfair sales tactic, turned out it was a change in Shopify and the company quickly fixed it. On top of that their customer service is top notch. They have a live chat that answers all of your question RIGHT AWAY! The app is also converting amazingly for us. About 16% of my website visitors end up subscribing through this app! I am pretty happy with everything. Love this company and definitely recommend them!

Store

SILKYME

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2021

World-class customer service even to a non-paying customer! Thank you, Kate :) If you're wondering if you can have a Shopify backend and have pop-ups show up on a WordPress (or other) frontend, you can easily inject their code onto any page that you'd like the notifications to show up on. Just go to Help > Install Pixel and pick one of the code injection options.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2021

We have been trying to get a pop-up for our website and tried at least 5 different apps each with no success due to their limited free option choices, complicated integration method and they just didn't seem to merge well with our website LylakWonders. But this is an amazing app! We love it so much, the customization is great considering the fact that it is completely free and run by a small group, integration is super simple and you can view how the pop-up looks on your website whenever you want! It gives you automatic unique coupon codes and the customer service couldn't be better, they reply within minutes which is mind-blowing. We really love this app, 100% would recommend it. Also our customer service helper, Alice was amazing. She helped us solve our problems within minutes and gave us some great suggestions!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

This app is nothing short of amazing. So easy to use and the customer support is fantastic. Being someone who pays attention to the tiniest bit of detail, my number one concern was consistency and Pauline happened to point out inconsistencies that someone else would have missed. She was very friendly and made my experience that much better. Can't wait to continue using this app. Thanks Pauline! Awesome job Proof Factor One+!

Using app

8 months

Total reviews

1

Average rating

5.0