All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

March 10, 2021

The app works perfectly and the customer service is the best one I have ever experienced. Alice helped me a lot with all my questions and in a really good manner. Congrats to the ONE+ team! specially Alice

Store

Ton Nom

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2021

I am starting to use this app after researching so many others.... it a very good app, but their support team particularly Sofia, is excellent, hardworking and highly customer focussed. She helped answer every question and on a followup chat with Alice today, I had another good experience. Hardworking set of people we need to support and help grow their business. Thank you folks and all the very best. Regards Raakesh

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

March 10, 2021

perfect App! Customer Service is very fast and helpful!! You can customize your theme how ever you want :)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

Pauline and Angelina are amazing they help me to set one app in y Shopify web. HUGE THANKS TO YOU 2.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Pauline was amazing!!! I am super green on shopify and she baby stepped me all the way through! Wished all apps have this type of support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2021

Kate did a fantastic job with supporting me link my coupon to my campaign for customers after they subscribe.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

Good app with great features. I love how their support team will just do about anything to make sure this app is functioning for you. Kate has been really instrumental with that for my store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Great app! Works perfectly for what we need! Pauline was a wonderful help in customer care when had any questions or concerns.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

This App is very useful, and the customer service is also very patient Help me complete the setup step by step Very friendly!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

This is the best app of its kind, I searched for a few days before I found this one, very happy I did.

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2021

I absolutely am so so happy that I found this app to add to my shop! Pauline was a very great help and helped me with every one of my questions! I highly recommend you add this to your shop!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2021

The best pop-up application I have never used! highly recommended for sure. The support team are amazing! really professional with quick response for any issue. I really enjoyed working alongside them.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Running into this app is one of the best things that happened to my business recently, it's like they can read my mind and know exactly what I needed. Also, coming from a customer service background I gotta give it to Alice, hands down THE best support I received in a very long time. Alice, if you see this you're the best :) Strongly recommended

Store

Coucou

Using app

About 2 months

Total reviews

6

Average rating

5.0

4 / 5 Share

March 3, 2021

Just started with this Wheel of Discounts! ;) So far so good. Support was excellent! Alice talked me through it all and even provided a design file for the wheel. Very helpful! Why only 4 stars? There's always room for improvement. :)

Using app

7 days

Total reviews

3

Average rating

4.3

5 / 5 Share

March 2, 2021

The customer service from this team is amazing and they go above and beyond to help. Pauline is the best she take the time to help me with everything . I wish I can give more than 5 stars ..

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Such a great app. The customer service is exceptional. Pauline went above and beyond to go through the process of changing system integrations so that I can easily navigate through those changes.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Great customer service, responsive and quick. Also was able to take most of the work out of my hands and provided suggestions to improve. have not tested it live as the site isnt ready yet, but it looks great on my preview!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

This app was great for spin and win, and great customer service for setting up across multiple shopify store fronts.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

I cannot recommend this app more. The customer service from this team is amazing and they go above and beyond to help. The app itself is really good. Comprehensive and very customisable. Exactly what we needed for a pop up subscription and promo capture.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

I used this app to create a pop up that encourages customers to sign up for our newsletter. My branding and general look/aesthetic of my website is super super simple (and I am extremely picky and particular about how things look). I'm also the founder of my brand and more of the creative/marketing/product design brain type vs. anything technical so I don't always find this area of the business to be overly intuitive. First of all, this app IS easy to use. And if you run into any roadblocks or questions, the support staff is INCREDIBLY helpful and responsive. I asked a lot of questions and I'm sure I was super annoying, but they helped me every step of the way and I am truly grateful. HIGHLY recommend giving this app a try.

Using app

10 days

Total reviews

2

Average rating

5.0