All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

Feb. 25, 2021

The customer service was very patient and answered my questions one by one. The service attitude was very good!

Store

Lepeto

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Not only is the app a must have for beginners in e-commerce, the team is incredible! They will help you in any way they can, and I as a "budding entrepreneur" needed the extra pair of eyes and knowledge base. Not disappointed, definitely recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

it is great service and there are many options to control. also I asked some question to help center she helped me a lot with best solutions thank you so much

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

This is a great app that works as advertised. The customer service alone makes it even better. Pauline was fantastic and very helpful Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 24, 2021

Great app! We have used it for the pop up message and the spinning wheel and both worked great. Excellent service on online chat. Highly recommend it

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

I really love the easy user experience and all the features that allows a non marketing specialist to improve conversions and marketing campaigns.

Store

MARVIS

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

I used this app to help me set up text and email popup and it was very easy. customer service was very prompt answering messages as I was setting it up. Very user friendly and easy. I have the free budding plan since I am in the process of building up my site but am happy with it so far.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Best support. Best pop up app. Very clean, customizable, codeable pop-ups that have a variety of in-depth trigger and timing options. Making a huge difference on conversion on our website based on the customizability of pop ups. Great experience look no further, highly highly recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

I updated this and was easy to follow along to get the spin the wheel set up on my website and quite a bit of customization available which was great! Customer support has been very quick and helpful as well. Love the option to chat with a representative as I was setting up my wheel and for support after. Great Job and Great App!!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Une bonne application avec un service client réactif à toutes demandes. Je recommande l'application Proof Factor.

Store

Prettyy

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

The customer service rep was immediately accessible and extremely helpful. I can't wait to see how the app increases customer loyalty and experience on my site!

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 19, 2021

I was new this as of today and started to set up the app, then got side tracked. later but not long after i was checking my emails and got a very cardias message asking if there was a problem setting it up. I had forgot and was thrilled when i asked miss Sofia if she could please stay connected in case i had no luck. She was true to her word and very professional, she took me step by step without missing any detail and enlightened me to pursue forward. next time I wouldn't wait for a email and give up, I will get it done best i can knowing that a company that would higher miss Sofia clearly knows what there doing operating genuine customer service, well done across the board to all of you! if i were there drinks would be on me. and the lovely woman on the other line has a bright future there. corporate material. i would take her out to a fine dinner to show my appreciation. best regards, keep it up!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Thank to alice of One Sales pop ups to have been nice and very helpful ! very nice support and apply, it's amazing.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

This app is great and the support team is very helpful. They Respond back very fast and help you with every need. Highly recommend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Great app and the support is AMAZING! Needed something fixed before I launched and the support did everything to help me.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

The customer support for this app is above any other I have experienced. Not only do they help you in real-time and no KB articles just copy/pasted in chat, but they actually care about your site. When I wanted to do something outside the norm, support made sure I understand why it is not a typical practice. I would recommend this app to anyone! Best experience I have had in adding a Shopify App.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app has been great so far, easy to use with the step-by-step wizard and when I ran into an issue, their in-browser support was right there to help me even to the point of editing some CSS for the desired result. Support like that is hard to come by. I would highly recommend this app for their support alone.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app is pretty easy to set up and VERY customisable. And, if you do get stuck, the support is absolutely superb and really quick. After only a couple of weeks, I have already seen a rapid rise in subscribers

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

App is certainly great , and has Best Value to Money. Good Chat Support . All basic needed popups for Marketing Campaigns all available. This App is certainly Recomended

Using app

3 months

Total reviews

20

Average rating

4.9

5 / 5 Share

Feb. 9, 2021

Best customer service I've had in a very long time. Very helpful and took the time to explain everything in detail. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0