ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,886
All reviews
Rating Breakdown
Nov. 29, 2020
We've been using the pop up email subscription feature for some time now and we just discovered more services of theirs we want to take advantage of. We reached and they have been able to help us with ease! Lets see how it keeps going but so far we're pretty happy with the app and customer service
Nov. 29, 2020
Fantastic customer service who helped me tweak the app to suit our design preferences. Lots of our customers used the coupon and it bumped our sales up!
Nov. 28, 2020
Kate was FANTASTIC!! Such a different experience than most "support" groups. Try it!! 5 Stars plus!!
Nov. 28, 2020
It's a very intuitive app, simple and efficient. I contacted the support team and after 2 minutes I had a response. I had like 10 things to ask because I really taught this app can be personalized as I wished to be. She spent more then 30 min replying to all my questions. I wish I could give 6 stars out of 5.
Nov. 27, 2020
Customer service was TERRIFIC!! They were able to change the code on the fly to meet my needs. Simple and easy to use.
Nov. 27, 2020
I used this apps to help my view and needs for my site online, be able to provide a more trustfull welcoming. On any question, I was helped by Angelina so quickly. Many thanks for your times.
Nov. 26, 2020
I received prompt answers to my questions, and on a holiday. I think this app will be a great addition to my website. Thank you Angelina!
Nov. 26, 2020
Alice helped us through the entire process, she was super reactive and available. Highly recommend this app, easy and straightforward
Dec. 11, 2020
Pauline helped me through customer support and walked me though every step!! this was amazing customer service especially considering I am not very good at these types of things!! very grateful for the help!! Thanks today Victoria walked me through the entire process of changing and updating some add ons for my shopify and I love it!! Everyone is so helpful and will walk you through just about anything
Nov. 25, 2020
Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.
Nov. 25, 2020
Great app, simple set up, with wonderful support by Ann! She was very responsive, able to answer all of my questions, and very helpful in achieving what I needed to do!
Nov. 25, 2020
Great app and great support from Sofia today. Would highly recommend to anybody looking to capture subscribers and add a touch of social proof to their website
Nov. 24, 2020
I just installed the app and already found it perfect for my business! I also asked for help to the support team ( spoke to Kate ) and they were helpful and kind! Great done!
Nov. 23, 2020
I enjoyed the navigation of the site and how accessible their customer service was. I also like the screenshots and tutorials.
Nov. 22, 2020
Very great Support. Thank you so much for the very good service. I am very satisfied :) The App is the Best with i ever work
Nov. 21, 2020
The chat support is very friendly, great, the interface is very intuitive, you can modify colors, images, letters, pop-ups, social Proof, I can only say that it is wonderful and I was looking for an application like that, highly highly recommended.
Nov. 21, 2020
Awesome customer support. Alice was super helpful and patient. She was determined to assist me with my questions. The app is really cool. Thanks!
Nov. 21, 2020
Im glad while trying to set up someone is able to help via chat. Alice helped me so much with every question I had
Nov. 20, 2020
Love this app! I did a lot of research prior to picking which app to choose for social proof and narrowed it down to Proof Factor, and a couple of others. One of the other ones was too expensive per month, so I decided to go with this one. It's great! It was super easy to install and when I had questions, I reached out on their chat feature. Pauline helped me and she was SO nice!! She responded super quickly, was knowledgable, helpful, friendly, and she even followed up with me to congratulate the launch of my store! Their social proof is great and their customer service is top-notch. Their website also shows a lot of analytics which is great on top of using other analytics tools. I normally don't write reviews for apps but felt compelled to share my experience with others :) good luck everyone!
Nov. 20, 2020
great app, very easy to use and setup, good synch with shopify and mailchimp, reactive and nice customer support, and above all so good to grow your email list!