All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

Nov. 29, 2020

We've been using the pop up email subscription feature for some time now and we just discovered more services of theirs we want to take advantage of. We reached and they have been able to help us with ease! Lets see how it keeps going but so far we're pretty happy with the app and customer service

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

Fantastic customer service who helped me tweak the app to suit our design preferences. Lots of our customers used the coupon and it bumped our sales up!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

Kate was FANTASTIC!! Such a different experience than most "support" groups. Try it!! 5 Stars plus!!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2020

It's a very intuitive app, simple and efficient. I contacted the support team and after 2 minutes I had a response. I had like 10 things to ask because I really taught this app can be personalized as I wished to be. She spent more then 30 min replying to all my questions. I wish I could give 6 stars out of 5.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 27, 2020

Customer service was TERRIFIC!! They were able to change the code on the fly to meet my needs. Simple and easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

I used this apps to help my view and needs for my site online, be able to provide a more trustfull welcoming. On any question, I was helped by Angelina so quickly. Many thanks for your times.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

I received prompt answers to my questions, and on a holiday. I think this app will be a great addition to my website. Thank you Angelina!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Alice helped us through the entire process, she was super reactive and available. Highly recommend this app, easy and straightforward

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Pauline helped me through customer support and walked me though every step!! this was amazing customer service especially considering I am not very good at these types of things!! very grateful for the help!! Thanks today Victoria walked me through the entire process of changing and updating some add ons for my shopify and I love it!! Everyone is so helpful and will walk you through just about anything

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.

Using app

12 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 25, 2020

Great app, simple set up, with wonderful support by Ann! She was very responsive, able to answer all of my questions, and very helpful in achieving what I needed to do!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Great app and great support from Sofia today. Would highly recommend to anybody looking to capture subscribers and add a touch of social proof to their website

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2020

I just installed the app and already found it perfect for my business! I also asked for help to the support team ( spoke to Kate ) and they were helpful and kind! Great done!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

I enjoyed the navigation of the site and how accessible their customer service was. I also like the screenshots and tutorials.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

Very great Support. Thank you so much for the very good service. I am very satisfied :) The App is the Best with i ever work

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

The chat support is very friendly, great, the interface is very intuitive, you can modify colors, images, letters, pop-ups, social Proof, I can only say that it is wonderful and I was looking for an application like that, highly highly recommended.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

Awesome customer support. Alice was super helpful and patient. She was determined to assist me with my questions. The app is really cool. Thanks!

Using app

Over 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 21, 2020

Im glad while trying to set up someone is able to help via chat. Alice helped me so much with every question I had

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Love this app! I did a lot of research prior to picking which app to choose for social proof and narrowed it down to Proof Factor, and a couple of others. One of the other ones was too expensive per month, so I decided to go with this one. It's great! It was super easy to install and when I had questions, I reached out on their chat feature. Pauline helped me and she was SO nice!! She responded super quickly, was knowledgable, helpful, friendly, and she even followed up with me to congratulate the launch of my store! Their social proof is great and their customer service is top-notch. Their website also shows a lot of analytics which is great on top of using other analytics tools. I normally don't write reviews for apps but felt compelled to share my experience with others :) good luck everyone!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

great app, very easy to use and setup, good synch with shopify and mailchimp, reactive and nice customer support, and above all so good to grow your email list!

Using app

8 days

Total reviews

2

Average rating

5.0