ONE: AI, Email & SMS Marketing

Jan. 2, 2023

I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way. The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help. In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.

Jan. 2, 2023

Absolutely would recommend, setup was fast, easy and customizable, without having an overwhelming amount of options. As soon as I published, a real life human - Naomi- messages me with thoughtful feedback and suggestions I hadn't considered before. I felt cared for, human, and thankful for that quick bit of authentic connection. This is day 1 using their service, but I'm definitely impressed so far, especially since I'm on a free plan. I definitely intend to upgrade once I see how my new pop up performs, which I'll be able to using the metrics clearly laid out in the app! Thanks Naomi, I really don't write reviews unless I'm wowed, but I definitely have been already.

Dec. 31, 2022

I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze. I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service

Dec. 30, 2022

Amazing customer service. The app is working amazingly. Would highly recommend for a simple way to create a popup.

Dec. 30, 2022

the support system is amazing, guys like Naoelia put in lots of effort and hard work to make our thing run just as we wanted, great job team

Dec. 26, 2022

Amazing customer service as usual. This is not the 1st time that I ask the team to assist me with the settings. They are always kind, attentive and professional. Thank you very much Rissa.

Dec. 25, 2022

Bonne application avec une bonne expérience cliente. Le service est très réactif est résout les problèmes rapidement. :)

Dec. 25, 2022

AMAZING COMPANY & APP FOR YOUR STORE!! I love using this app to integrate automations on my Shopify store and the support is A1.

Dec. 25, 2022

Looks nice product. Still working on it because there are lots of features and need time for a well done setup. But I think after this product will be great. The support also fast and good. So this can cause if any trouble happen they can solve unique requests fast.

Dec. 22, 2022

This app is so well organized and easy to use. We've been using it for over 6 months now and we've easily collected a lot of data for retargeting. The best part is that, unlike other integrations, it does not slow down the website thus maintaining the user experience. Would definitely recommend it.

Dec. 22, 2022

I was so impressed by this company. The customer service is beyond. Rosy went out of her way to help me with all my concerns she was amazing!!! If you're considering the One app do it I highly recommend!!

Dec. 21, 2022

This app was pretty easy to use and well organized so it was easy to use. The customer service was amazing had a small problem that invloved coding that I couldn't figure out how to fix. They helped me really fast and were supper polite. They also pointed out another small detail I had that may be a problem later and helped me fix it.

Dec. 21, 2022

Esta aplicación en verdad me ayudado muchísimo, y me ha sorprendido lo fácil de manejarla antes estaba con Klaviyo y me he cambiado a One el apoyo y la atención al cliente es personalizado una maravilla !! tiene una atención VIP en español estoy muy contento en verdad lo recomiendo , a nosotros nos atiende Luis Peraza excelente apoyo y tiene mucha paciencia para explicar los detalles de la aplicación le doy 5 estrellas

Dec. 20, 2022

I just wanted to say how amazing Rosy was with her customer service! She was so sweet and very helpful.

Dec. 19, 2022

This app is exactly what I was looking for! As a business owner of over 25 years, I love it when an app delivers exactly what it promises. This app does that! The customer service was 100% quick and totally helpful. I give this app 5 million stars!!!

Dec. 19, 2022

Fantastic app with great customer service! Highly recommend it to anyone looking for an email marketing service.

Dec. 17, 2022

I love this app and how it integrates with Shopify email. It makes it easy to work between both platforms and less need for other apps. Easy to set up, and the support team is very helpful.

Dec. 17, 2022

Great app and great customer service! They really chose the right name, this is the one and only app I need :D Awesome!

Dec. 17, 2022

You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.

Dec. 16, 2022

This app has the best support of any app we have used on Shopify. They not only help to fix issues, but they will take the time to help you create custom pop-ups that may require some technical expertise. I highly recommend the One app, and we plan to use their many other features in 2023.