All reviews

Rating Breakdown

  • 5
    96% (1,002 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,041)
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5 / 5 Share

Aug. 22, 2022

great .. app customer support is just wow. specially rissa . user friendlyy app for multipurpose use

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

An applicant is easy to use and very convenient!!! Fast and helpful customer service with any questions!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

app is very good and customer service is very helpful highly recommend using app for your business .

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

I love how easy it was to install the pop-ups and configure the app for my store. Can't wait to grow my list using this wonderful pop app!

Using app

12 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

I just signed up on this app and was immediately greeted by Lou if I had any questions. I was only going to browse, but since Lou extended his help I took advantage. I'm so glad I did. He was very patient and guided and helped me to start up my welcome emails. He also provided me a tutorial video showing me how to make changes that I requested. The customer service was amazing! Thank you so much Lou for all your help!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

I worked with Rosy and she was amazing. She helped me figure out my DNS settings which was a complicated mess. I'm so glad that One allows for Zoom meeting support. The customer service is outstanding. 5 Stars!!!!!!!!!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

This app is really amazing ! It is loaded with so many easy features to use in your store. Fabulous customer service always on hand to help with any issues. Definitely deserves 5 Stars !

Using app

14 days

Total reviews

19

Average rating

4.5

5 / 5 Share

Aug. 18, 2022

第一次使用这个插件,在有任何疑问或者不懂的地方的时候,可以咨询在线客服,对我来说,也不用语言翻译,因为可以进行当地语言的交流,也实实在在解决的我的许多问题,甚至还有视频教学,减少了工作量,真的很棒!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

great app to improve your conversion rate. the support staff is excellent, very helpful, and available as you need.

Store

Walasa

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 17, 2022

I am lucky to have Rosy's help. I have installed this app for my previous online shop for months, and they constantly give helpful support. For the setup of my new shop, Rosy has spent over an hour fixing my problems. Moreover, she suggested a valuable function to improve my shop's sales. I wish this app all the success.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I'm starting to use this application. So far the service is excellent. Abby has been very kind and helpful.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Incredible support team! Thanks to Rissa for aaalllll the time she spend with me helping me with my pop up window!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Fantastic app with multiple solutions. Lots of customisability and incredible support team! Thanks Maya & ONE team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I started using ONE and the most amazing thing is that it is complete free. That helps a lot small business like us. Support is fantastic and there a lot of features. One small problem is that using multiple languages at your store is that those apps can't provide that well. It doesn't really matter at the end.

Using app

About 24 hours

Total reviews

10

Average rating

3.9

5 / 5 Share

Aug. 16, 2022

I just launched today and so far so good this is exactly what I was looking for. Excellent customer service from Fola I appreciated the prompt responses and assistance.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

I couldnt have found a better application..... Their work is so gooood. Loved their support always ready to support..... Naomi and Kate helped me a lot... they were there with every step of me. Just Loved the app and support. and whats evem great is that its completely free!!

Store

8mm

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Amazing customer support! I'm always having to work on my website late or on weekends, and I could not believe someone was available through the chat to help me late on a Sunday night. Not to mention, they helped me to customize my pop-up and answered a bunch of questions. So friendly and helpful!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

6 Stars! Rosy, Lou, and her team were a ton of help. Very helpful. Looking forward to seeing them grow. The One email marketing app is also unique compared to other apps as it has a lot of ready made campaign themes to start off with.

Using app

Over 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Amazing customer service!! I was struggling a little bit to get the abandon cart emails set up but they helped me via online chat and got it sorted. Thanks so much for your help :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Every single time I have a question, someone from the ONE team is there within minutes via chat to help me through it. One of the best customer services you will receieve with an app!

Using app

9 months

Total reviews

1

Average rating

5.0