All reviews

Rating Breakdown

  • 5
    96% (1,002 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,041)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2022

Great Template possibilities and really good customer service! I had an issue and I immediately got help via chat. Excellent!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use!

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 6, 2022

I used this app. App is working fine & easy to use. The customer service is very quick and fastet ever I seen.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The pop-up app works great! Also, we are really fascinating as a team from their customer support. They always answer fast, solve any issue on their own, they don't refer us to blogs or videos to do it by ourselves like others and they customized each service even if they did not have to. We have only the free plan yet.

Store

Needy

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The customer service was great, no wait time and fast responses. They were able to help me with all of my issues and provide me help of actually fixing it on there end so i did not have to do much. Truly kind and welcoming staff.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Just starting using this app and so far so good. Although I wasn't able to create a pop-up in the way I initially wanted the support team were amazing and were able to help me find a work around. Looking forward to exploring more features of this app! One of the best support experiences I have received on any app we use.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

The BEST customer service + app very easy to use. One thing I am sure many shopify users can agree on is wanting responsive customer service + ease of use. Every interaction I have had with anyone from the company has been great. They will talk to you on the phone (can you believe its not just email or chat box) and walk you through step by step. I use them for collecting emails via pop up, cart upsells, SMS marketing etc, They are great. This app has helped my conversions and increased avg cart order also!

Using app

7 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 31, 2022

Great support by Natalie, easy to use I got assistance with asking for the help and they did an amazing job

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Great support by the team , easy to use i got assistance with asking for the help and they did amazing job by creating everything what we need

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

This is one of the best marketing app in the app store! and the customer service is really fantastic. Rissa, from ONE support, was so helpful and resolved all my issues. Thank you so much !!!

Using app

10 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 30, 2022

When I met a problem in editing, they quickly solved it for me. It is really good. The main reason is that the customer service reply is very timely and the operation is also relatively simple, but there are some places where the template could be more rich and perfect.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I am in love with this App!! It has alot of bells and whistles, plus the customer support is fantastic! Lou was my customer support agent and he helped me set it up in minutes and had lots of great tips to improve my experience with this app. I highly recommend it!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

The customer service is prompt and helpful. A special shout out to Rosy for her helping me with my request.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Noelia was awesome! We spent a lot of time on chat getting everything set up. I greatly appreciate the support! Thank you so much!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

The app provides all the essential features such as emails, pop ups and more. It is very user friendly which is so important for small business. The support team is fast and efficient. Highly recommend.

Store

KONPOTO

Using app

23 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 25, 2022

This is app AMAZING for pop up and fortune wheels, easy to set up and support is great and Fast. i really recommend to download this app on your store

Using app

About 3 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Many neat features, all in one app. Customer service team is readily available to help, and Natalie was very patient and helped us with all of our design requests, thank you!

Using app

8 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 23, 2022

Fola was the most amazing help I have ever experienced!! This app will be the growth of my business!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

The support is really amazing. They even went into my back end and helped code a custom item I needed. Thanks so much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

excelente atención al cliente, muy amables y serviciales. Te ayudan hasta que se soluciona tu problema y queda todo configurado.

Using app

4 days

Total reviews

4

Average rating

5.0