ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,757
All reviews
Rating Breakdown
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Oct. 27, 2022
The app has gone above and beyond anything i expected. It is perfect and their customer support helped out with everything, even things i missed. GREAT WORK
Oct. 27, 2022
This is one of the best apps on Shopify. I am just sorry I did not find it sooner. Honestly, I find it easier to use than Klaviyo and even though I just installed it, I am in love with it and what it can do. Everyone should check it out. The features are amazing. The email templates and the spinning wheels have incredible designs. I can't wait to move on to implement more of its functions in my store. Oh, and the customer service is the best. The ladies are so helpful and attentive. Great app! I recommend.
Oct. 27, 2022
I recommend a 1000%! I have never seen such an effective chatbot! I needed an urgent solution and the person was very efficient!!! (Big up to Rissa)
Oct. 27, 2022
The best app with everything I need integrated, really easy to use and brilliant staff to help on chat instantly well done guys great product! thanks Rosy you are a credit to the company thanks
Oct. 27, 2022
The support is excellent, and Rosy is helping very quickly. Everything is very easy and user friendly
Oct. 27, 2022
The app is very good has many functions that really work, the customer service is excellent. I recommend it 100%
Oct. 27, 2022
Amazing Service!! Support Service really care and pay attention to your needs, Patient, Kind and Helpful. It is the Best App for your marketing needs!!, email and sms marketing, pop ups, coupons, analytics for your campaigns so you can verify their real impact on your sales! and much more! Highly recommend this app! They are doing a Great Job!
Oct. 26, 2022
Great customer service. Patient and kind. Very helpful. Have helped us generated much revenue. Good work. I have used this app for months and each time I came across an issue, the customer service representative will always be there to help.
Oct. 26, 2022
Noelia was SO helpful and this app seems super simple and straight forward to use, one of the most helpful experiences ever!!!! Thank you!!!
Oct. 26, 2022
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Oct. 26, 2022
This app is the best multi marketing tool I have tried many, they are flexible, fun and not expensive. It has many features and client service is the best. I fully recommend ONE.
Oct. 26, 2022
Ich bin wahrlich kein IT Profi, aber der Support hat mich geduldig Schritt für Schritt durch die App geführt. Was ich bis jetzt gesehen habe begeistert mich. Ein Dankeschön an den Support.
Oct. 26, 2022
This app is great. My assistant Maya was so helpful and kind. Maya's service has made my experience a pleasure thank you !
Oct. 26, 2022
Absolutely amazed by the service I've gotten. This is the first time when the person whom I've chatted with is actually really paying attention to your needs, and trying to help you really effectively. Highly recommend this app!
Oct. 26, 2022
This app is literally the best app by far!!! Not only does it have email marketing, sms marketing, pop ups, as well as the analytics to see which of these features work best with your target audience but the customer service has exceeded my expectations and more! This was my first time using this company for such features so I was still getting used to how to create my emails but Noelia was such a huge help. If you are contemplating on whether or not to utilize this app for your company just do it, you will not regret it!!
Oct. 26, 2022
PERFECT APP FOR MY NEEDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Oct. 26, 2022
I love how easy it was to get things set up. Plus the customer service I received from Natalie was incredible. She helped me set apps up and even helped me customize some of the apps. She could have easily pointed me to a tutorial or guide but instead helped me set things up step by step. I'm excited to see what all I can do with the ONE Apps.
Oct. 26, 2022
ONE has a very good support team. I interacted with Lou to set up my popup and my newsletter and she was amazing. She went above and beyond to make sure I was satisfied with my inquiries. Thank you so much Lou!! You Rock!!
Oct. 25, 2022
Does exactly what I need it to and the customer service is great! Would definitely recommend to others
Jan. 3, 2023
App wouldnt install on my store for some isolated reason but the customer support was fast and personalized (real people). They want to help you. I found alternatives for what I needed so this review is strictly for the customer support
Hi Tim! Thanks for raising the issue! Seems like an isolated problem to a few merchants we can't pinpoint the root cause so we need to escalate. Our lead engineer is on the East Coast and off for the day, but we are having him look into the problem after dinner (a few hours from now). We will keep you posted. My team member left you a voicemail to get a little more info about the bug. Please bare with us, I know this is super frustrating. Sometimes with software exchanging data between platforms (ie ONE <> Shopify) there can be edge cases that breakdown. Regardless, we will have this fixed ASAP (ideally tonight). Cheers, Ann