All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

Oct. 20, 2022

Powerful functions and great customer service, it helped me solve marketing troubles. Rosy is warm and helpful!

Store

Trideer

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

One app and its support never fails to deliver. Amazing app very easy to set up and lots of amazing features !! Shout out to Rissa for all her help!! Totally recommend them.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I really enjoyed Rissa's customer service, helped me every step of the way with my problem, so attentive and resourceful.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Set up a certain campaign with the help of the brilliant Lou. Lou helped me from start to finish, and was very warm, patient and hard working. Excellent service and I wish to continue working with Lou in the future ^-^

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Brilliant service. I kept Trish on the chat function for hours and she helped me so much. Very knowledgeable and nothing was too much trouble. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

The software and its features are really good and very straight forward, but the support service is out of this world. They are instantly ready to jump at your problem and help you in the quickest and easiest way possible!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I am using the pop up function and so far so good. The customer service was great and very helpful and insightful.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

One is very great app and service is very good. I was stuck various point so I reached out to the live chat and Rosy responded to me promptly. The one team is very helpful and helped me very much.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

This is the best App I would say. Super helping and very efficient online service that would back up your store perfectly.

Store

TOPESEL

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

ONE is a complete marketing app platform for Shopify and even other Ecommerce platforms. We just join ONE for 2 days and created some emails & popups for testing, simple and easy to use (especially the customer support is super, 24 hours all human, and very acknowledgeable), and will continue to experience other features. For now, it's all FREE, and hope the company will come up with a reasonable price plan so all SMBs can benefit.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

This app is great! I got stuck with verifying my domain name when trying to set up my email so I reached out to the live chat and Rissa responded to me immediately. She was super helpful, polite, patient and now I'm all set up and on my way to sending my clients some impactful emails.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Great app, customer service immediately available to assist and help in every step. Maya has created for me a fantastic pop up suitable for my store. I am very satisfied and I recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Hello, I am writing a review to give credit to an amazing worker for this Shopify app. Her name is Maya, Maya willingly reached out to me to let me know about an issue she saw herself on my Shopify store. She did not have to do this but she did. She was very attentive, diligent, kind, and professional. The experience I had with her assisting me was amazing. I definitely would choose to have her help me with any and all of my issues throughout this Shopify app! Maya is an amazing fit for the role she has here! I am very glad and blessed that I got to experience a conversation with her! I pray she only receives respect, love & kindness within every and any job she attends!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Very interesting application. helped me a lot to increase my sale. I really love the support and how fast and easy the response to any of my queries is. they even did some customization as per my requirements. highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Interesting application. Extremely patient and helpful people working around it. Looking forward to working with One.

Store

Anuvas

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 19, 2022

Amazing service! Incredibly helpful when it came to setting up my pop-up offer and email campaign. Would definitely reccomend!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Naomi from customer support was fantastic. I asked for a custom request that I couldn't figure out during set-up - and she guided me through the process straight from install. I'd like to be able to customise the app a little more - like making the pop-up wider and changing the styling of the buttons so they match my themes style - but Naomi has requested the dev team look at it so nothing seemed a challenge. And it's free! Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

The customer support for this app is excellent. They helped me alot with setting up and answered all my questions. Specifically, Fola in customer support was very patient and excellent in helping me get set up as a new online business.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Great customer support. Was happy to find that ONE offered live support during non traditional hours. The representative was knowledgeable and efficient in walking me thru steps to optimize a few existing campaigns. Appreciated the assistance!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

The customer support is one of the best I have experienced so far with other apps on Shopify that we use. The app is also super easy to use and has a positive impact on our shop.

Using app

11 months

Total reviews

1

Average rating

5.0