ONE: AI, Pop Up, SMS Marketing
All reviews
The customer service is absolutely amazing! Rosy went above and beyond for me. She not only answered all of my questions in a clear, easy-to-understand way, she also gave me advice to improve my store. And she didn't just tell me what to do, she did it all for me (with my permission of course). Best customer service experience I've had. Thank you Rosy!
I never usually write reviews, but I had such a great experience on here I had to share! Firstly, I am not great with technology of any kind. I created a make-shift Email Marketing Pop Up for my website and an agent called Samantha messaged me on the website's instant chat, and she helped me everything. She was able to send me screenshots, she actually went in and fixed little details that needed to be fixed for me and made sure everything was perfect and to how I wanted it! She was so friendly and helpful, I would 1000% use this app again because of her! Thank you so much again Samantha!
I used this app to create a pop up to draw attention to a new service we provide. Having never used it before I asked for help...and Patricia did an incredible job helping me create and customize what I think will be a real benefit to us and our customers!
An essential app for any Shopify store. The integrations are awesome too. Also, the customer support is extraordinary and prompt.
Awesome customer support. Always answering on time and delibering the solution to all problems. The app does all it says it does and it does it well!
The best, so much supportive and friendly, I can't recommend this app enough to everyone, make my work so much easier, help me to fix every little step. thank you so much, Natalie
If I could rate higher I would - brilliant app & customer service is always quick to help with their live chat! Special mention to Emily on live chat today - absolute legend ;) Thanks again
ok so this app is soooo bomb! I love it. it is very easy to use but if you so happen to need help support is super helpful and fast. I've had the pleasure of getting help from Natalie and she's a dream. She has a solution for everything. I used SMS Bump in the past and it was confusing to me it also was annoying to connect with another app to have the email opt in with text opt in. This app lets let have email and text opt in together and it's a breeze. I recommend you download this and save yourself time.
I have just set up this App and immediately got customer service help. It was amazing. I didnt need to do anything alone and Neomi the support was soooooo lovely
Rosy from ONE is very helpful. She help me from A-Z. She really address the solution to the problem. Though, we are still fixing some issues currently but I know she will still help me. I believe the training and rules from this company is quality because they have a great customer service.
Really great customer service, Thank You Natalie. She help me with everything! I recommend this app!
Easy to use and wholesome. The support team is quick and efficient in giving useful tips and guidance. Definitely recommend using this app.
I recently downloaded the app and so far it's serving me well. Support was excellent and was very precise when addressing all of my concerns. It was very easy to set up everything was smooth during the set up process. Thanks again.
This is by far the best customer service i've ever experience! Quick and useful. Patricia and Fola helped me a lot and they were always replying quickly and easily for making sure i understand everything.
The team at One are great. I have only started using the app two night ago and so far have had a lot of help on the setups.I appreciate the team for the help.
Wonderful assistance by Rosy. She was really fast and super helpful. The app is super easy to use and with great backend support. Just love this app! cheers!
Really easy to use app and excellent integration with other apps (such as email). Customer service is superb!
El soporte es increíble es la primera aplicación que me orientan tan bien, estoy muy satisfecha con su soporte!
Amazing support! Very fast and responsive! They reached me out quickly to see what is not going well. Very professional attitude. They have adapted everything according to our business needs. Highly recommend!
We use this app to create a newsletter pop up. Its very easy to use and the customer support team are extremely helpful and responsive.
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