ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,757
All reviews
Rating Breakdown
Oct. 2, 2022
Rosy is a phenomenal support representative that took her time with explaining things to me making sure that I understood everything to be successful. I am excited to use One in my eCommerce business!
Oct. 2, 2022
this really Amazing. it is not only a great app but they have fast great stuff to answer your question any time as fast as you ask!! great job
Oct. 2, 2022
This is one amazing app, all in one, and the customer service is beyond your imagination. the setup is very simple
Oct. 2, 2022
Very quick and helpful customer service. The app was little bit confusing to me but I got used to it and now it seem pretty logical. I would appreciate more "trendy" themes.
Oct. 2, 2022
I needed some help with popup characteristics. Kate was awesome giving me the help I needed and friendly customer support. She knew what I wanted an clarified with me before changes, Highly recommend
Oct. 1, 2022
I tried a few different apps in the context of email marketing and popups and to be honest haven't explored yet all the options One offers, but so far I have only praise for them. The app functionalities are what I was looking for and even though initially the in-app management can be a little daunting and complex so you don't find everything immediatly, their help team was always there to help with both words, images showing me were is what and videos of where you have to go, what you need to do to solve your problem. Keep up the good work!
Oct. 1, 2022
If I could select 100 stars.. I WOULD! Customer service A1 ! Makes us feel like we are VIP! Even offered extra help for website esthetic (not related to this app). Now my website widget and pop-up look perfect! Definitely recommend this app to any online business owner!
Sept. 30, 2022
I JUST WANT TO SAY THAT THESE TWO FOLKS HERE WITH CUSTOMER SUPPORT LOU AND NOELIA ARE INCREDIBLE AT WHAT THEY DO. THEY ANSWERED ALL MY COMPLEX QUESTIONS RIGHT AWAY AND SHOWED ME THINGS I DIDNT EVEN KNOW ABOUT. THIS APP IS ALSO AMAZING! THEY DESERVE BIG RAISES. LOVE YALL!
Sept. 30, 2022
Great app...I see what the 5⭐s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!
Sept. 30, 2022
Good customer service! and also free, I think every business should have this app. very good customization and alot of ready made themes to select from
Sept. 30, 2022
I just started using this app today. The instructions were pretty straight forward, as I finished adding the popup, a customer service rep came online and reviewed what I had done. She offered valuable advice so I could utilize best practices. I really appreciate having a second set of eyes to make sure I had crossed all the t's and dotted all the i's.
Sept. 30, 2022
This team and app iz amazing. Support , capabilities all on high level. I don't understand why this app is for free. I want to pay for this.
Sept. 30, 2022
Been using the app for some months already. Always friendly customer service, they usually reply within some few hours. Campaigns are easy to setup.
Sept. 30, 2022
Good customer support .. Rosy helped a lot and was very informative.. Easy to use app and all features are available
Sept. 30, 2022
Incredible App, even better customer support. There is A LOT of useful features and virtually everything can be customized. This is just a popup app, but its for sure the most well throughout app I've used on this platform. Thanks for your help Noelia!
Sept. 30, 2022
Rosy was super helpful with getting everything customized just how I wanted it. Customer service was beyond exceptional. Definitely recommend this company! So happy I found you guys!
Sept. 29, 2022
I use this app for a few different reasons, particularly their social proof. I am also trying to use their upsell product. I think they have some good products and I hope they continue to add and improve what they got because I like what they have! Also, their customer support is also good. I talked to Rosy and she was really helpful.
Sept. 29, 2022
I used this app for Pop-up email sign up and promotion. So far so good. It's more powerful than I expected, will check it carefully for more marketing tools. The customer service is very responsive.
Sept. 29, 2022
I've had NOTHING but amazing experiences with this app. It's super user friendly, but when I did need help I used the chat function and got instant help from Reesa who was helpful and knowledgable.
Sept. 29, 2022
Really Helped me with setting up a pop-up window for my shop, found it relatively simple to setup and when I had some problems with customizing the design to fit my shop, Kate from the ONE team was super nice, responsive and helpful. I am currently only using the reward-popup feature but will definitely explore the other (many) options in the app. After about two weeks of use - highly recommended :)