All reviews

Rating Breakdown

  • 5
    96% (990 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2022

This app is great so far and the support staff is exceptional. Enea and Trish answered my questions and even suggested some features I didn't turn on. The turn-around for email replies was fast. I highly recommend this app and working with their support staff is wonderful.

Using app

About 8 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2022

I love this app. It is so helpful. If you have any problems, they help right away. I recommend it for beginners. Thanks again!

Using app

4 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I read the reviews regarding this app and thought I would try it out. Rosy was amazing and set up not only a pop up discount code, but also a welcome email sequence over two days! I cannot speak highly enough of her willingness to help and the support provided. I've only just installed it, but so far so good!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I am new to this app and hope it would help us to achieve more sales. This review is for Rosy for her excellent support on chat.

Using app

About 24 hours

Total reviews

7

Average rating

4.6

5 / 5 Share

Jan. 4, 2022

Easy to set up and AMAZING customer service. Get on their chat when getting things going and they'll save you a ton of time.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I installed this app to automate some of my emails to customers, like cart recovery and newsletter subscription pop-up. Luckily another solution I wanted is only a few steps away from being available so this is another tick. The support is absolutely amazing with Rosy and Patricia going above and beyond to solve my issues and also making the changes I need directly to my emails. Very happy and highly recommend.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Very thoughtful and courteous customer support! They have added a custom feature to the pop up section just for me and i am on the free plan as well. Highly recommend.

Using app

About 2 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 3, 2022

This is my first time using this app and I love it! Rosy was super nice, very patient,and helpful. Excellent customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

I just modified and added another pop up on my website with a a/b segment after being on Shopify for almost two years. I am not that tech savvy but this app is very easy to use. Whenever I had an issue I had the help of Noelia who was absolutely AMAZING! I read reviews from others and it seemed too good to be true. Like the reviews has to be fake, but I'm speaking from experience. I was able to setup my email popup and follow up emails to retain my future customers. Noelia was so helpful setting up mu abandon cart emails. The best part is customer service is there 24/7 to help you with ANY and ALL questions. I even missed a step in the design process and Noelia caught it for me and updated it so I wouldn't have to go backwards in the step by step process. I love this app so far and I have a good feeling I will be retaining more of my customers in the new year thanks to this app. Download it now!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Superb service! I was on a free plan and did not expected the level of support I got from the team. They really wanted you to grow with them.

Store

RUNAPY

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

So far this app is marvelous! It's been easy to send email blasts to my customers and track analytics of them opening them. And there is a free edition which has been more than efficient for my start up company. I haven't tried the SMS feature yet, but it seems fairly straight forward. Oh and wonderful tech support which is needed for the non tech folk like me. Highly recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Roulette's response speed is very good, and the customer's participation is very high. What makes me even more surprised is the after-sales service, which is very fast! ! ! Definitely 5 stars

Store

Aphison

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Thank you Rosy for your patience and care. With her help, I quickly completed the setup. At the same time, my platform is completely new. I admire this kind of work ability and efficiency. I will continue to learn. Thanks Rosy, I hope this APP will be More people know that she is worth it.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

excellent customer service, I met some problems and the customer service is happy to help me and it solve finally, thanks

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

ONE is amazing, actually the best app I've ever used. Their customer service is sooo great! Looking forward to going further with them!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Great app for pop ups and newsletter sign ups! Lots of options and great customer service. Helped with some CSS issues that I couldn't figure out on my own.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

The support staff helped me solve all my problems, so nice! I would definitely recommend it to you!!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Highly recommend it, Great app, Helpful support! I use it to send emails to my customers and it really helped grow my business.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Love it!! 1- Amazing features, 2- absolutely reasonable prices, 3- extremely easy to use, and 4- marvelous support. they are available online anytime of the day. 10/10 on professionalism and knowledge. thanks One- you definitely won my loyalty.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

I just downloaded this app. I was looking at newsletter service for the most part. I was using Omnisend before. It is about 2 hours since I started making the new NL template. I can say at this point: the customer support is 5 sec away, very helpful. While it takes time to get used to how things work, I think it will be very easy after initial learning of the functions. The best part so far - this app lets you add a video to you news letter. This is awesome.

Using app

About 1 hour

Total reviews

9

Average rating

4.8