All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2022

I've tried so many "easy to use - increase your sales" apps but many don't live up to the hype. The minute I requested help in the chat, a customer service agent helped, provided best practice suggestions and even implemented them for me. It was so stressLESS! They have really figured out how to attend to their customers needs, especially ones who are beginners at automated marketing.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

I'm still very new to ONE but I've really appreciated the support provided by the team - so helpful and quick to help when I need it

Store

Wrap&Go

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Naomi was absolutely amazing and walked me through the entire process! She made the process flawless and even gave me screenshots and videos to help me understand. This companies customer service is amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Love the online support within the app! Rissa was amazing! She answered all our questions and was able to help us get our site working how we wanted.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Amazing support from Noelia today. Been using the app for over 2 months everything is working well and customer support is superb! Recommend!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Amazing support from Rosy today. Been using the app for over 2 months everything is working well and customer support is superb! Recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Interface is very easy to use, and navigating the vast amount of tools available is manageable through instruction from the support team which answers quickly and provides valuable insight on how to improve your store. Rosy on live chat was especially helpful.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Naomi was a HUGE help and proactively reached out to me! She had several amazing recommendations and intuitively knew issues I might have with the learning curve. Thanks for saving me hours!! Deidre

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Rissa on live chat was extremely helpful! She was able to answer all of my questions and helped me with making my pop-up exactly how I wanted it. Thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Great app and friendly service! I have already been helped several times. I can really recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

Customer Support was very helpful. I needed help with my store campaigns and they helped me solve the problem. I am so grateful, thank you One support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

I had a query, the customer service were so efficient and helpful. Got me sorted in no time. This is key for me!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

this is by far the best app i have used since working on shopify!! the support is also so helpfull and nice! thankyou ONE and Fola for you amazing support!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

Avevo bisogno di modificare un Pop-up, Samantha è stata davvero gentile e mi ha aiutata a risolvere il mio problema super velocemente! Consiglio l'app per chi volesse promuovere il proprio sito in maniera efficace!

Store

TechZ

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

I love this app!! Lou is so kind and patient that I can not find a word to describe how much Lou helped me, this app helped me to get my first order. I love this APP, thank you so much for bring this app to me, it has the best customer service in the world!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 16, 2022

I still cant believe this app is for free :) It has a lot of features that can easily be sold for a lot. But they offer it for free until now. Thank you so much for bringing the best all in one app for my store!

Store

Ariko

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Just loaded the app, so far so good! The support is world class and the app easy to setup - honestly amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Tried this app to creat a customized pop-up, the support team was so helpful to me,reaction is also very fast. Hopes there will be more functions. Thank you very much.

Store

GEVI

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

So far i have tried Spin wheel popup and popup without reward., app is really so good., customer support is really excellent.,it will be good if they add more features.., for upsell and crossell they have limitations access only credit card buyers., so it wil be good if the upsell market is visible to every customer who place ordrs in website.

Using app

4 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Sept. 16, 2022

I really like its interface and functions. The customer service is also very patient to help me solve the problem, and the mail and SMS functions are very helpful to me.

Using app

5 months

Total reviews

5

Average rating

5.0