ONE: AI, Email & SMS Marketing

Sept. 23, 2022

The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.

Sept. 23, 2022

Very comprehensive software, and customer service can actively respond and solve problems, I hope the function can be more perfect.

Sept. 23, 2022

We have just starting using this app and it is fantastic ... very easy to use and navigate, and the support team are absolutely awesome! Their email responses are prompt and comprehensive, but via live chat they are even better - very helpful, patient and friendly (and available 24/7). They also offered to actually step us through setting up different automation features (if needed), so they are happy to give you their time to ensure you get the best results from the app. HIGHLY RECOMMEND

Sept. 23, 2022

I would like to give you full rates for your customer service and your personal service is outstanding

Sept. 22, 2022

This app is great for email marketing. The support team really helped me set up everything with ease. Would definitely recommend!

Sept. 22, 2022

费用好用的一款插件，首先我对插件不了解，客服人员很专业的帮我调整好了，包括订阅的弹窗，邮件销售等模块，并给我做了测试，确认客人购买没有问题，在这里，我非常感谢Rosy 帮忙，一个非常认真处理事情的小伙伴， 希望以后能带给我们更多有用的APP.

Sept. 22, 2022

This is an absolutely great app with so many functions and the customer service is very helpful, sweet, and kind! 10/10 recommend

Sept. 22, 2022

This app has more complete functions, especially the pop-up window and email automatic marketing functions. The customer service team is very good, the reply is timely, and can really help the merchant to solve the problem.

Sept. 22, 2022

Absolutes Desaster, die App ist wirklich das schlechteste was wir als Startup in 10 Jahren erleiden mussten, die App loggt sich ständig aus, Rabattcodes funktionieren nur wenn man sie komplett freigibt, Artikel die man für Coupons auswählt werden im Backend wieder entfernt, Kundenbeschwerden über nicht funktionierende Coupons Codes, keine Browserkompabilität (Safari Mac OS X) das schlimmste ist jedoch ein völlig ahnungsloser nur englisch sprechender Support, der nach 4 Wochen keine technische Hilfe anbieten kann. Danke für nichts, unsere Geduld ist am Ende.

Sept. 21, 2022

Love this app and Customer Support is EXCELLENT! This has improved our online store and the app is easy to use.

Sept. 21, 2022

Rissa was a great help, answered a few questions in a short time. Solved problems that I was needlessly struggling with.

Sept. 21, 2022

Best customer service I've experienced in the space. They are helpful from the START and don't upsell. They helped me with hands-on edits and tips and created campaigns for me in real-time while I chatted with them. 10/10

Sept. 21, 2022

Words are not enough to express how impressed we are with their customer service. After activating our first campaign, they immediately messaged us through their in-app chat support and offered to 'proof' our campaign. As it's our first time, we were really grateful that they are able to spot the errors in our campaign. They also suggest some improvements without upselling you of any of their other tools - or availing some features! Will definitely recommend this tool!! ALSO PS - We asked our graphic designer to design the prize wheel inside the app and our designer had fun doing it! He also finds it really easy to navigate!

Sept. 21, 2022

This is really good one. And you will be surprise about their customer service. You will not get such a service even on a paid app.

Sept. 21, 2022

I have installed this app recently and found it a great fit for my store . Naomi & Rosy from the team are really amazing and I am fully satisfied working with them. They are knowledgeable and very patiently handled my issues. Thank you again

Sept. 20, 2022

Samantha was amazing. She recommended awesome tips and helped me set up one of the features that I missed. 5 out of 5 for her customer service.

Sept. 20, 2022

Just started using it so far it's been wonderful and their customer service is phenomenal and super responsive

Sept. 20, 2022

Naomi was a great help, very friendly, encouraging, not pushy, but polite and knowledgeable! Helped me as I needed and did not rush me at all. Easy setup so far, but if you need help they are right there to assist! I only started with basic welcome email pop up and cart abandonment email.

Sept. 20, 2022

This is an amazing app and the team and customer service is beyond anything I have received with a shopify app. Jessica completely custom made my pop-up exactly as I had designed it in illustrator. I was sooo impressed. Nothing was a hassle. So happy I found them

Sept. 20, 2022

第一次遇到用中文如此詳細的諮巡員，手把手地教了我許多我原本沒有使用到的功能，而且講解得非常詳細清楚，透過視訊會議分享畫面的方式讓我輕鬆地找到每個步驟需要案的按鈕，不會像個無頭蒼蠅一樣亂竄，很期待修正後會有更好的表現。