All reviews

Rating Breakdown

  • 5
    96% (937 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 100% (975)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2021

WOW, la atención de los asesores, se involucran muchísimo para que logres el objetivo que estas buscando, excelente App y aun muy buen precio.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Tienes un excelente serivicio al cliente, me ayudaron en todo momento, y la aplicación es sencilla de entender y manejar.

Using app

2 months

Total reviews

23

Average rating

4.3

5 / 5 Share

Nov. 10, 2021

This is an awesome app, the standout is the exceptional customer service provided by the team. I was so happy with the service I received form Patricia one of the team members who helped me resolve and went above and beyond to ensure I got all the best support.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

One app has the best customer support. They are really helpful and expect an instant reply back. :-)

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

I have just set up my abandoned Cart email with Trish. So helpful as I did find using the new set up a bit tricky at first. Customer service is excellent.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!

Using app

About 6 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

So happy with this app. The customer service is next level. Really happy. Looks great and lots of customizable optiones

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

第一次碰到一个app竟然可以说中文的,太棒了。弹窗的主题也有很多选择性。我还有设置了赢回邮件,虽然不能很快就可以全部发送到客户邮箱,但是这值得等待。客服回复的速度也很快。她们会很快的帮助我解决问题。太喜欢这个在线咨询服务了。

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Kate is a super star helped me in flash! Thanks so much for your speedy response and step by step instructions :-)

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Fantastic Support, wonderful and easy going interface. Support responded immediately and did more than needed. Amazing. Thank You Kate form One. You are the best!))

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Intuitif et configurable à souhait ! Super tchat hyper réactif et qui connait son produit ! Je recommande

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

The best customer service! super fast response. Also the app is really cool. You have a lot of free features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Excellent and efficient customer service! They were very helpful in setting up the trigger and email pop-ups.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I have been using this app for the last few months, and just extended it to my second site. Very good, and the support was great !!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 28, 2021

Very professional and seamless to use with fantastic customer service that has assisted in setting up my communications.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Wow, I'm really impressed. As soon as I signed up for this app a chat box opened with a live representative who helped me for a super long time to customize this free app for me. Super helpful and patient. Looking forward to seeing what this app can do for my website.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 23, 2021

Write for free, install the app and then find out that there are all paid plans. Write them already in the shopify tab.

Using app

11 months

Total reviews

10

Average rating

4.4

Developer Reply

Dear Merchant, I am Ann, Customer Experience Manager at ONE+ Pop Ups, SMS & Email Marketing Shopify App. Looks like you have been using our app for over 1 year (since June 2020) and collected over 1,800 email subscribers. Amazing! We noticed one of your team members left us a 1-star review about not being able to use the app for free. I think this might have been a miscommunication or mistake when quickly uninstalling/re-installing our app. We offer a Free Forever plan. If there's any limitation on your plan, I am happy to help you over live chat or email at "[email protected]" Please let me know how I can help with the use of our app. You have been a long time user of our app and we want to do everything to ensure you are happy and the app is cost effective for you. Cheers, Ann

5 / 5 Share

Oct. 20, 2021

This is a rating on customer service. I just got this app to help me with automatic coupon codes. I am not tech savy!! Patricia assisted me through the navigation process... with pictures. That's a big deal for me. Super fun, helpful and patient and I hope I get her again. I will rate again once I see some action the app actually working.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

De app werkt geweldig. Ik had enkele vragen en ze hebben me perfect geholpen waardoor het nu allemaal werkt. Dankjewel!

Store

Label2X

Using app

5 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 15, 2021

This App is super ! It does all what I need in email marketing and more in just one app! Do yourself a favor and install this app. it is super easy to learn. customer service is fantastic. they reply within seconds, so helpful and friendly . they even provide a 1 on 1 Vedic call to answer all of your questions and to onboard you if you want to. with their quick & best customer service , I was able to utilize the app quickly and started using all of its features within days. they are the best of the best. The app is so organized compared to many marketing apps that I tried before. The app is amazing and gets the job done without complicating your life. This app truly deserves the 5 stars! Good Job One+ team ! Thanks to Jessica, Rosy, Patricia . you all are awesome for the best customer service !

Store

Bahawat

Using app

16 days

Total reviews

7

Average rating

5.0