All reviews

Rating Breakdown

  • 5
    96% (990 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2021

This is very easy to use, can achieve many functions,I feel very satisfied with the customer service

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I used this wonderful plugin to do the promoting jobs on the site. Really easy to use and great customer service they have! Highly recommendation!

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Amazing customer service!!! I would rate it 5 out of 5 for sure. The website elements are easy to use, and the customer service live chat provide every help I need while setting up my campaign! Would highly recommend it!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

New to this app, Rosy helped me set by giving me lots of tips. So far so good. I have no complaints.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Very helpful and supportive thank you in helping me set this up! Recommended for any Shopify store starting up!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

I needed a quick solution to a pop up for subscribers. The customer support for this app is amazing!!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

This app is very helpful,and support team are nice! Beautiful templates! I will recommend it to other merchants

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Patricia is so helpful love this app! especially how you can do discounts and customize it to make it look pretty

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

The BEST app on shopify. Prompt Customer service. Patrica was so helpful and patient and guided me through everything effortlessly. She rocks and so does this app!!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I was a bit skeptical about this service and did some test broadcasts to small groups with both the Shopify service and ONE. About 70% of those sent via Shopify's service didn't reach their targets whereas most of those sent via ONE did. I also had reason to use ONE's support via chat and they couldn't have been more helpful, polite and patient with me and my stupidity - excellent customer service.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I was having some issues with my spin the wheel campaign for our black friday sale, but, Trish and her team were very helpful. They made sure to go the extra mile to fix my issue!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Super service !De app is superhandig en heel simpel in omgang. Als je vragen hebt krijg je binnen no time een reactie en je wordt super goed geholpen beste service !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Desde el primer contacto, siempre super atenciosos. brindan la informacion clara en cualquier idioma, ademas te ayudan y acompañan hasta aclarar todas las dudas, recomiendo esta APP

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 25, 2021

Piattaforma ottima per gestione pop up e iniziative promozionali sul sito. L'assistenza è davvero ottima, tramite chat puoi parlare subito con una persona (no bot) che si attiva davvero per la risoluzione di qualsiasi cosa. Consigliata.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Really good application! The services are also amazing. We will continue to use it and it worth the price

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

So many features and pre built templates this is a one stop shop for all marketing needs. Great customer support!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

using it for black friday, just started yesterday and the support and ease of use are the best .. and special shout out to Rosy.. who helped me through some issues was having..

Using app

3 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 23, 2021

It is a great APP. The customer service Rosy is very professional and patient. It is worth recommending. Thank you!

Store

SpeTool

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

omg I can't stress enough how much I love this app! I was having some issues setting up my spin the wheel feature and also sending SMS messages and so I decided to reach out to their team and was met with great assistance from ROSY. She was very thorough and very dedicated. you can only dream of customer service such as these.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Excellent app and great support - their customer service team was very helpful in getting everything set up!

Using app

2 months

Total reviews

5

Average rating

5.0