ONE: AI, Pop Up, SMS Marketing
Grow sales with AI email marketing, SMS, spin wheel and...
Rating
4.9
feedback
976
chart
#5,919
All reviews
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Oct. 15, 2021
Super easy to use AND the support is great! They helped me build the perfect newsletter/coupon box campaign for my new business. Ill be using them moving forward!
Oct. 15, 2021
It's simple to use and the app has functions that I need for email marketing that I haven't been able to get on other apps.
Oct. 14, 2021
I just started using this app, and the support service has been amazing., especially Rosy. Keep supporting! Will keep in touch with you guys.
Oct. 14, 2021
I worked with Rosy today and she was such a pleasure! Very quick with her responses and extremely knowledgeable about the app. She made the process so easy!
Oct. 13, 2021
Their customer service is fantastic! Rosy was so helpful and went above and beyond to help me set up my custom prize wheel and get it published to my store! I would 100% recommend this app to a friend!
Oct. 12, 2021
Customer service support Rosy was very helpful, I was able to get my new marketing email address setup very quickly after speaking with Rosy.
Oct. 12, 2021
Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!
Oct. 10, 2021
Very easy to use and the customer service has been excellent with all my inquiries! Highly recommended.
Oct. 8, 2021
Top outstanding app and a top notch customer service as well. App works without any issues. I can recommend it to everyone
Oct. 6, 2021
I really like the support from ONE+ and also they give me some extra suggestions for my campaigns which is really help full for me.
Oct. 4, 2021
The team did a great job with my request to have a clickable banner at the top of my website that takes the customer to the subscribe pop up. Thank you!
Oct. 4, 2021
Updating my review. First, I was unable to send emails properly. They kept "failing" and I had to go through support everytime I wanted to send one. They were pretty supportive but it's a nuance. Also, I had the app for less than a week and received a message that my account was being suspended because they received 3 spam complaints on one email, that would be .0008% of my subscribers. This was only my 2nd email and I went in to see where the spam complaints could even be placed and there was nowhere to do so.
Dear Merchant, so sorry for the inconvenience. Email Marketing is a very heavily regulated space by the email clients (i.e. GMail, Yahoo, etc). Once you go over a spam compliant threshold your email gets blacklisted. I looked into your account and you had (3 complaints)/(2380 emails sent)*100 = 0.13% spam compliant rate on your most recent newsletter. All email marketing platforms including ours gets automatically blocked and thrown into spam box after crossing a threshold. So we try to protect your account by temporarily pausing email sending. For example, here are some major email tools and their thresholds: MailChimp = 0.01% for spam complaints ActiveCampaign = 0.01% for spam complaints Klaviyo = 0.05% for spam complaints ONE+ = 0.05% for spam complaints Unfortunately, you had slightly over 0.05% with 0.13% spam compliant rate. Other email platforms will completely ban your account, but we temporarily paused your account to avoid Gmail, Yahoo, and etc completely blacklisting your emails for life. I know this is completely out of your control and it is ours too because Gmail, Yahoo, and etc take spam complaints seriously. It's a very complex and regulated space because all the abuse that happens around email. It's one of the reasons businesses turn to double opt-in feature to ensure low compliant rate and high deliverability. Please do message me if you have more questions. Cheers, Ann
Sept. 30, 2021
Great app, and the support team are super helpful! Kate was brilliant and straightaway offered to help setting up what I needed, and spent time making sure everything worked great. Highly recommended!
Sept. 30, 2021
Great customer service, was super helpful! I really love how fast they were in solving my problem and directing me.
Sept. 29, 2021
User friendly and great customer support. Received live chat support in about 30 seconds and had my problem solved by Patricia with ease.
Sept. 29, 2021
I had a question about how to configure the popup with my store and they helped me with everything I needed. The attention received was excellent and very friendly. 100% recommendable!
Sept. 28, 2021
amazing customer service help and easy to manage campaigns app didn't slow my website performance...
Sept. 28, 2021
A user friendly APP that helps us a lot on email marketing. Automation of POPUP and email content building and test improves our store performance and efficiency, and also helps Makeblock® store get credit from global STEM teachers for experience design of quality.
Sept. 27, 2021
You had me at free and then you impressed me with the rest. Thank you for not being like the other greedy app developers who charge an arm and a leg for easy to code features like the spin the wheel app. Happy to consider doing paid business with you thanks to this approach. Well done.
Sept. 26, 2021
I left another APP because their prices weren't reasonable and their customer service was lacking. After reading several reviews I chose to try One+. The app is relatively easy to use. The plans are very reasonable for new e-commerce stores and the customer service is AMAZING! Very helpful and very patient. I look forward to working with them.