All reviews

Rating Breakdown

  • 5
    96% (990 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,029)
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5 / 5 Share

Nov. 15, 2021

They were super helpful in setting up my DNS and email. They were also patient with me and walked me through each step. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Patricia from one has been helping me ever since i joined, really friendly and helpful, helped me set up and talked me through it, made it very simple for me , Really efficient, Really recommend her! thanks so much 5 stars!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Great app and very quick to get up and running. The customer service has been amazing, I have needed to ask some questions on two occasions and both times the customer support has been first class. Very happy I choose this app. Great app and a great team backing it up. Ryan

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Perfect app with perfect execution and a great service team! After-sales service is a huge win for them and most important for small business owners such as us with no technical knowledge. They listen to reviews so that works too!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

WOW, la atención de los asesores, se involucran muchísimo para que logres el objetivo que estas buscando, excelente App y aun muy buen precio.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Tienes un excelente serivicio al cliente, me ayudaron en todo momento, y la aplicación es sencilla de entender y manejar.

Using app

2 months

Total reviews

23

Average rating

4.3

5 / 5 Share

Nov. 10, 2021

This is an awesome app, the standout is the exceptional customer service provided by the team. I was so happy with the service I received form Patricia one of the team members who helped me resolve and went above and beyond to ensure I got all the best support.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

One app has the best customer support. They are really helpful and expect an instant reply back. :-)

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

I have just set up my abandoned Cart email with Trish. So helpful as I did find using the new set up a bit tricky at first. Customer service is excellent.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I installed the app hoping it would do well, and it does way more than that! I'm very happy I installed the app. In fact setting up my first campaign I made a big mistake, and I contacted Customer Service for help. Right away Rosy came to the rescue. Literally! She solved my problem in a breeze, she made the fix very simple and quick. In no time the app was configured perfectly well, she helped me undo my mistakes and corrected what I did wrong. She even helped me to test it live, and it all worked perfectly as intended. I am very happy I installed One. Rosy deserves 10 stars! I highly recommend the app to everyone!

Using app

About 6 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

So happy with this app. The customer service is next level. Really happy. Looks great and lots of customizable optiones

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

第一次碰到一个app竟然可以说中文的,太棒了。弹窗的主题也有很多选择性。我还有设置了赢回邮件,虽然不能很快就可以全部发送到客户邮箱,但是这值得等待。客服回复的速度也很快。她们会很快的帮助我解决问题。太喜欢这个在线咨询服务了。

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Kate is a super star helped me in flash! Thanks so much for your speedy response and step by step instructions :-)

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Fantastic Support, wonderful and easy going interface. Support responded immediately and did more than needed. Amazing. Thank You Kate form One. You are the best!))

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Intuitif et configurable à souhait ! Super tchat hyper réactif et qui connait son produit ! Je recommande

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

The best customer service! super fast response. Also the app is really cool. You have a lot of free features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Friendly and excellent customer service. I was helped quickly and got to play a game while I waited. Trish helped with everything and waited while I completed the tasks required to add my sending email. Also, gave advice on how to send product reviews. Thank you so much!!! I love this service and this was my first day using them. Amazing first contact.

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Excellent and efficient customer service! They were very helpful in setting up the trigger and email pop-ups.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I have been using this app for the last few months, and just extended it to my second site. Very good, and the support was great !!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 28, 2021

Fantastic customer support, very intuitive app to use. Overall an amazing experience - I would recommend this to everyone!

Store

RIPR

Using app

3 months

Total reviews

2

Average rating

5.0