All reviews

Rating Breakdown

  • 5
    96% (990 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2021

Very professional and seamless to use with fantastic customer service that has assisted in setting up my communications.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Wow, I'm really impressed. As soon as I signed up for this app a chat box opened with a live representative who helped me for a super long time to customize this free app for me. Super helpful and patient. Looking forward to seeing what this app can do for my website.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 23, 2021

Write for free, install the app and then find out that there are all paid plans. Write them already in the shopify tab.

Using app

11 months

Total reviews

10

Average rating

4.4

Developer Reply

Dear Merchant, I am Ann, Customer Experience Manager at ONE+ Pop Ups, SMS & Email Marketing Shopify App. Looks like you have been using our app for over 1 year (since June 2020) and collected over 1,800 email subscribers. Amazing! We noticed one of your team members left us a 1-star review about not being able to use the app for free. I think this might have been a miscommunication or mistake when quickly uninstalling/re-installing our app. We offer a Free Forever plan. If there's any limitation on your plan, I am happy to help you over live chat or email at "[email protected]" Please let me know how I can help with the use of our app. You have been a long time user of our app and we want to do everything to ensure you are happy and the app is cost effective for you. Cheers, Ann

5 / 5 Share

Oct. 21, 2021

Love the app. Very helpful for a small business looking to interact and promote directly with customers. Their customer support is A1. I needed some assistance and they walked me through it fast and gave me great tips. All for free . I'm willing to pay after this! Great app

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

This is a rating on customer service. I just got this app to help me with automatic coupon codes. I am not tech savy!! Patricia assisted me through the navigation process... with pictures. That's a big deal for me. Super fun, helpful and patient and I hope I get her again. I will rate again once I see some action the app actually working.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

De app werkt geweldig. Ik had enkele vragen en ze hebben me perfect geholpen waardoor het nu allemaal werkt. Dankjewel!

Store

Label2X

Using app

5 days

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 20, 2021

Glad that I found "one" to help me manage the email automation. For the new Shopify beginners, the free plan is enough. The pop-up window is also very useful. Advisor Trish is very helpful. She spent over an hour showing and fixing the issues. It takes some time to know about all the operations.

Using app

5 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 15, 2021

This App is super ! It does all what I need in email marketing and more in just one app! Do yourself a favor and install this app. it is super easy to learn. customer service is fantastic. they reply within seconds, so helpful and friendly . they even provide a 1 on 1 Vedic call to answer all of your questions and to onboard you if you want to. with their quick & best customer service , I was able to utilize the app quickly and started using all of its features within days. they are the best of the best. The app is so organized compared to many marketing apps that I tried before. The app is amazing and gets the job done without complicating your life. This app truly deserves the 5 stars! Good Job One+ team ! Thanks to Jessica, Rosy, Patricia . you all are awesome for the best customer service !

Store

Bahawat

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Super easy to use AND the support is great! They helped me build the perfect newsletter/coupon box campaign for my new business. Ill be using them moving forward!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Support on this app is great! They really helped me navigate through the backend and get all set up!

Store

Aayka

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

It's simple to use and the app has functions that I need for email marketing that I haven't been able to get on other apps.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Seriously an incredible app and the customer support is second to none. I'd highly recommend to give it a go

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I just started using this app, and the support service has been amazing., especially Rosy. Keep supporting! Will keep in touch with you guys.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I worked with Rosy today and she was such a pleasure! Very quick with her responses and extremely knowledgeable about the app. She made the process so easy!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Their customer service is fantastic! Rosy was so helpful and went above and beyond to help me set up my custom prize wheel and get it published to my store! I would 100% recommend this app to a friend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

Very easy to use and the customer service has been excellent with all my inquiries! Highly recommended.

Using app

7 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 8, 2021

Top outstanding app and a top notch customer service as well. App works without any issues. I can recommend it to everyone

Using app

About 2 hours

Total reviews

39

Average rating

2.4

5 / 5 Share

Oct. 6, 2021

I really like the support from ONE+ and also they give me some extra suggestions for my campaigns which is really help full for me.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

The team did a great job with my request to have a clickable banner at the top of my website that takes the customer to the subscribe pop up. Thank you!

Using app

Over 1 year

Total reviews

8

Average rating

5.0