ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,501
chart
#3,012
All reviews
Rating Breakdown
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Sept. 22, 2023
the best help they take time to help you anytime of the day. perfect customer service
Sept. 14, 2023
Als völliger Neuling wurde mir von Naomi Mega freundlich und verständlich mir die Problemlösung erklärt. Sogar mit Videoclips und screenshots hat Sie mir weitergeholfen. SUPER SERVICE
Sept. 8, 2023
always talk to a young lady named naomi and shes very very helpful,helped me when i first started and to this day surprisinlgy its always her who helps me! Reccomend this app 100%.
Sept. 5, 2023
It is pricy and interface could be a bit smoother, simply there is to much thing going on, but over all it is a great app it does help a lot with email marketing.
Sept. 5, 2023
So far this app has been good for me. Customer support is very important to me because I am not very technical so I rely on this support to keep my business running. I have had a couple calls with customer support and they are very responsive with text, but video/screen share support you have to schedule for the next day usually. My most recent video support call was with Rosy Roberts today and it was extremely helpful. She helped me resolve my main issue and made sure she answered any other questions I had about their service and addressed those as well on the same call.
Sept. 3, 2023
Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile. Consigliatissima.
Sept. 2, 2023
Amazing Response! I was unable to solve few things and ONE solved it within minutes!
Aug. 28, 2023
Buena app, aun me falta probarla bien pero el servicio es bueno, un 10/10 en servicio las personas que atienden son geniales, la que me atendió se llama Rosy.
Aug. 23, 2023
Natalie helped me a lot with the UI part of my site, I was able to get the pop link in the top ad bar thanks to her, thanks for her professionalism.
Aug. 21, 2023
www.serviaromashop.com Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa. El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc. Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo. After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete. The customer service is great, super attentive and I can make calls for settings or if I have questions, etc. Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.
Aug. 12, 2023
Just starting to use this app but customer service by Maya has been exemplary. Looks promising and hope this app will make my business go further!
Aug. 12, 2023
A really good app with countless functions. It was important to me that I have an app where the double opt-in procedure is guaranteed. ONE offers it in detail. You have numerous options for designing e-mails, SMS, pop-ups, etc. according to your preferences. It also looks very professional and good. Numerous templates are already available and 100% customizable. I would like to give 6 stars for customer support. I get direct help and my questions are always answered 100%. ONE is a great app that includes numerous functions and is also relatively cheap. I can recommend it!
Aug. 11, 2023
It is very easy to use and effective, also the support team is always there to help if any issue arises
Aug. 7, 2023
This is the first review i have ever written in my life. One, particularly MAYA’s customer service, was enough to create this first. ONE has an incredible system. I had spent a month putting together multiple apps on my store, paying multiple not small subscriptions, and ran into the one app while searching to install something else. The whole time i had been searching i was thinking there had to be something that had more of these features in one place, and ONE HAS MOST OF THEM. And it appears they will soon have them all. The app is also very easy to operate. And best of all their CUSTOMER SERVICE. Everyone has been helpful, specifically MAYA. I have been fortunate enough to have her help me on multiple occasions, and she is always rapid with her resolution, and enjoyable to talk to while in the process. ONE and Maya, are exactly whats needed for your business to run professionally quickly
Aug. 6, 2023
Post-purchase upsell doesn't show if you're paying with apple pay or such. This is not highlighted in their main text. Who knows how many hidden "gems" are in this app. I'm surprised to see so many good reviews, though. https://help.one.store/en/article/one-click-upsell-tjronx/#4-shopify-limitations-on-one-click-upsell please don't contact me for 'offers' to change my review
Thank you for taking the time to share your feedback. It seems there's been a misunderstanding regarding the functionality of our post-purchase app within the Shopify framework. The challenge with post-purchase offers not being visible upon checkout when using certain payment methods like Apple Pay is, in fact, a known limitation imposed by Shopify. Therefore, no app on the Shopify platform including ours can offer a work around for Apple Pay and such. You can find more details about this limitation in Shopify's official documentation: https://shopify.dev/docs/apps/checkout/product-offers/post-purchase#limitations-and-considerations We genuinely value transparency and have taken steps to outline these limitations in our help desk documentation, as you've rightly pointed out. We understand that you'd prefer this information to be more prominently displayed, but due to the intricacies and number of features we offer, it becomes challenging to highlight every detail in our main text. Nevertheless, we take your feedback to heart and will consider ways to make such details more evident. We're here to assist and clarify any doubts you might have. We appreciate your understanding and hope you find the solutions that best suit your needs.
Aug. 3, 2023
I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.
Aug. 3, 2023
Absolutely valid application! It's like having an app that contains 3! Free plan complete with everything you need to test and with multiple features. The subscription is sure to have some surprises. The assistance is instantaneous, clean and very professional. Highly recommended!
Aug. 1, 2023
I must say that Kate and Rissa have been absolute angels in assisting us with the setup. Their support and expertise have been invaluable, and I'm grateful for their outstanding work. Highly recommended! Can't wait to further continue building on the store with this great small support team!
July 17, 2023
By Far one of the best apps available. Have been using this for some time now and am always discovering new ways to increase business. This is pretty much an all inone for e commerce. Highly reccomend this app. Maya has also been very helpful in helping find more ways to increase my business and utilize one' spaltform to full potential. Download now, u wont regret it
July 14, 2023
Jessica was so helpful, she gave me a lot of screenshot and guided me through the whole DNS process. Couldn't be happier. The only downfall is that I can't find my drafts and need to constantly search for it.