ONE: AI, Pop Up, SMS Marketing
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very well put together app and operates well also once you learn the in and outs. I needed some help today with inserting an html image and Maya helped me. I did not even have to go into too much detail as she knew what I was talking about straight away. Maya helped with the image and also did a tutorial video for me so I know what to for next time. This is the best support by far
At first I was on the fence about this app, because it required more than I was use to. But after getting in contact with their customer service team and taking the time to learn the system I'm hooked and encouraged to do more. Lou was a dream he provided screenshots,screen recordings, pleasant and was extremely patient with me while we went through each detail of set up. I am so happy to have Upsell as apart of my marketing team. It is so worth it.
Bad app, they will charge you much money, not just $12 one month, don't use it! It's really a poor app, waste of your money!
Really impressed with the support I received from ONE. Incredibly fast response rate and friendly staff
The app meets all of our needs and does exactly what it says. Their customer service is very helpful and has and excellent response time. Highly recommended!
Naomi went above and beyond to help me understand the SMS messaging platform. I appreciated the promptness of replies and friendly conversation in figuring out the issue.
The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!
This is really wonderful. I have used many of these kinds of APPs, and ONE happens to be the best among all. I enjoy using it a lot
Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!
I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!
The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service! In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.
£58/month for the lowest plan? Good bye!-------------------------------------------------------------
Hi Ellen, we appreciate your feedback and thank you for being a loyal Free Plan user for almost 2 years. We understand that the new pricing may not have met your expectations, especially if you are not taking advantage of all of our apps. Our team worked hard to delay the pricing change as long as possible and provided our existing users with an additional discount to ease the transition. We noticed that the campaigns you had running assisted your store in making 29% of your total revenue in the last 30 days. Our team believes that we can help you optimize your campaigns and increase your revenue even more, which would help justify the costs of our new pricing. Give us a call, text, or email back. We would be happy to discuss some ideas on how to optimize your campaigns and pricing. Happy Valentine's Day! Ann
Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly
This app is really helpful to increase my sales. Also they have a stellar customer service team! Kudos to ONE
Customer service is truly exceptional! They respond in a timely manner, providing quick and effective solutions to any concerns or issues. Their resourcefulness, kindness, and clarity are greatly appreciated, making the overall experience of using the app even better. Thank you for offering such amazing customer service.
I had a wonderful customer service experience with Lou! Lou was very professional to issue all my questions and responsed quickly! Thanks Lou!
I am loving this app! It has almost everything I need in one app. Set up is easy and the templates are beautiful. You are able to customize as well. Support is top notch if you need it! I was also able to submit a request for the few features I am looking for (crossing fingers). I look forward to using this app for a long time!
I've been using the Shopify app Upsell for a while now and I'm not only impressed with its features and performance but also with their customer service. Whenever I had any questions or concerns, their support team was quick to respond and provided helpful solutions. The user-friendly interface and seamless integration with my Shopify store make it a no-brainer for any e-commerce store owner. I'm very satisfied with Upsell and would highly recommend it for its app functionality and excellent customer support.
I had a wonderful customer service experience with Lou - super helpful every step of the way and really quick responses. Thank you Lou!
Naomi helped today with some pop ups and rewards. She was very patience and knowledgeable. Way to go. Nice job!
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