ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,757
All reviews
Rating Breakdown
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June 7, 2023
I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.
June 6, 2023
Im quite new to this app, but it seems like it works out for my needs. The customer service is extraordinary (Kate), helping me throughout.
June 6, 2023
Excellent App, really useful . It has many features and works very efficiently. Really good customer service too.
June 4, 2023
What a great app! So many great solution to increase the turnover. One of the best support I have had as well. Highly recommended.
June 3, 2023
Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail
June 2, 2023
é bão demais o suporte deles traduziu um pop-up na aba que eu não tiinha acesso estou adorando essa ONE
June 1, 2023
Be prepared for a massive price increase when you install the app. The prices shown here are ONLY if you have 50 or less customers.
We regret to hear about your dissatisfaction with the pricing structure. We aim for transparency and it's unfortunate that Shopify App pricing section has a limited template. The initial pricing is indeed for up to 50 customers, as mentioned in our pricing section. For larger customer bases, we offer different plans to accommodate various needs. Please reach out to our customer service team directly at [email protected] or me at [email protected], we'd be more than willing to discuss your specific requirements and help find a plan that suits your needs. Thank you for your feedback. Cheers, Ann
June 1, 2023
Very interesting and complete app, just getting to know everything they offer, but one thing is for sure, they have an amazing customer service!
May 29, 2023
Honestly by far the fastest customer service on the planet. Plus they take screen recording tutorials for you if you dont understand something
May 29, 2023
Great app with amazing support. It has several features from SMS, to Upsell to email marketing and much more.. I would definitely recommend it.
May 21, 2023
Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out. Thanks so much ONE team!!
May 20, 2023
Sehr guter Support vom ONE-Team, sofort wurde mir geholfen alle Probleme zu lösen. Besonderer Dank geht an Maya!! Ich schätze es wirklich sehr, das mir so schnell geholfen wurde. Ich kann die App und den Support zu 100% weiterempfehlen. Danke
May 18, 2023
Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!
May 17, 2023
good functions, infinite helps! Amazing support from the team, thank you! I'd recommend it to others!
May 16, 2023
The customer support is amazing. I had a question and in about 1 minute it got answered and they tried to help me with every problem I had. Eventually, we got it figured out! Thanks, ONE-team!
May 16, 2023
Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app
May 13, 2023
AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app
May 12, 2023
The team at ONE are absolutely fantastic. They will go out of their way to help and make sure you're up and running. A particular shoutout to Rissa who jumped in and solved an issue in no time at all. Highly recommend!
May 9, 2023
Very happy with the ONE chat GPT-Upsell_Email Marketin application, I recommend it. especially with NAOMI. Very professional, with a very nice treatment of people. congratulations Naomi. you deserve to be promoted. keep it up and you will reach the top note 100000000
May 8, 2023
This app is incredibly user-friendly and makes email marketing a breeze. Additionally, the customer service is excellent, as the team is always available to answer any questions you may have Love it.