ONE: AI, Pop Up, SMS Marketing

Jan. 6, 2023

Su atención al cliente es inigualable y súper personalizada. ¡Bien ahí! De manera general es una gran aplicación.

Jan. 6, 2023

The first impression is fantastic - I needed a pop-up type that wasn't available from the templates. Using the online chat supporter Fola created it in minutes. I am looking forward to getting the reactions from customers.

Jan. 5, 2023

Fast, friendly, and really helpful service...as far as chat support is concerned, they do it right! Kudos to my tech ROSY for superior intuitive assistance today!

Jan. 4, 2023

Avevo un Problema con l'invio delle mail, li ho contattati ed hanno risolto tutto. Rapidi, professionali, disponibili, gentili e competenti. Top

Jan. 4, 2023

Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!

Jan. 2, 2023

I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way. The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help. In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.

Jan. 2, 2023

Absolutely would recommend, setup was fast, easy and customizable, without having an overwhelming amount of options. As soon as I published, a real life human - Naomi- messages me with thoughtful feedback and suggestions I hadn't considered before. I felt cared for, human, and thankful for that quick bit of authentic connection. This is day 1 using their service, but I'm definitely impressed so far, especially since I'm on a free plan. I definitely intend to upgrade once I see how my new pop up performs, which I'll be able to using the metrics clearly laid out in the app! Thanks Naomi, I really don't write reviews unless I'm wowed, but I definitely have been already.

Dec. 31, 2022

I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze. I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service

Nov. 22, 2024

good application overall but many problems recently! Settings always require change. Very embarrassing.

Dec. 25, 2022

Looks nice product. Still working on it because there are lots of features and need time for a well done setup. But I think after this product will be great. The support also fast and good. So this can cause if any trouble happen they can solve unique requests fast.

Dec. 21, 2022

Esta aplicación en verdad me ayudado muchísimo, y me ha sorprendido lo fácil de manejarla antes estaba con Klaviyo y me he cambiado a One el apoyo y la atención al cliente es personalizado una maravilla !! tiene una atención VIP en español estoy muy contento en verdad lo recomiendo , a nosotros nos atiende Luis Peraza excelente apoyo y tiene mucha paciencia para explicar los detalles de la aplicación le doy 5 estrellas

Dec. 17, 2022

You can't even start using the app until you book a call with someone? And you can't uninstall the app... until you book a call with someone. Gross.

Dec. 16, 2022

This app has the best support of any app we have used on Shopify. They not only help to fix issues, but they will take the time to help you create custom pop-ups that may require some technical expertise. I highly recommend the One app, and we plan to use their many other features in 2023.

Dec. 15, 2022

I have been using this app for quite some time and it works very well and has a lot of great features. Customer service is quick and helpful as well.

Dec. 15, 2022

I'm so pleased to have found this app! This app has countless marketing tools and actually consider customer needs. They're always willing to help and might I add that this they're response is close to immediate. I would recommend this app to any business, big/small, for all marketing tools such as newsletters, email automation, popups and so many others. What's best is that it is EXTREMELY affordable

Dec. 15, 2022

Easy to use! Best service, highly recommended. I definitely love this app! Customer support is very helpful as well.

Dec. 14, 2022

So far I'm finding it relatively customizable with quick and helpful customer service. Thanks, Rissa, for your time.

Dec. 14, 2022

Esclareceram todas as minhas dúvidas......................................................Obrigada! :)

Dec. 14, 2022

Una gran aplicación con un excelente equipo técnico detrás que resuelven todas tus dudas muy rápido. ¡100% recomendable!

Dec. 13, 2022

Very useful app with a lot of opportunities and very helpful and fast help from the support team! Highly recommend!