ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,757
All reviews
Rating Breakdown
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May 8, 2023
sehr gute app wirklich zu empfehlen . kundensupport sehr freundlich .Besteeeeeee APP für email marketing
May 7, 2023
Great and easy to use app. Got stuck on the app but Samantha and Noella was on there to help me trouble shoot the app. Excellent customer service!! Thanks guys.
May 7, 2023
Really useful app with lot of customization however, the best fact is the customer service. Rissa made an outstanding job and saved me a lot of time by helping me setting up the email pop ups for different countries. Well done!
May 7, 2023
Great app. I have been using it since I started my site and do not regret it. Customer support is always ready to help and available! Rissa provided great service by allowing me to find features that will greatly improve my store.
May 7, 2023
the best app ever . super helpful + amazing team and service . fast responds and very helpfull service
May 5, 2023
Team is Exceptional! They respond and act at the same time! No time wasted! Thanks to Trish who has helped me out so much!
May 3, 2023
Starting up my business has been pretty exciting and challenging doing things on my own, but this app is simply designed and easy to navigate through. I needed assistance and I was able to chat with a live representative as scheduled and with her help I'm set up and ready to sell!!!
May 2, 2023
Really good. There is a great support team too. really fast to answer. it will send videos too allowing to solve any problem
April 29, 2023
I love this app. Great for sending emails and sms messages. Everything can be automated. This was a huge help running my business alone.
April 27, 2023
TROP CHERS POUR LA FRANCE !!!! 0,20$ / SMS ............................................................
Dear merchant, we understand that cost is an important factor when considering an SMS marketing. We'd like to assure you that our pricing is set to cover the standard fees we pay to telephone carriers for international messages from a US-based phone number, including those to France. We'd like to invite you to contact our customer support team via our 24/7 Live chat or me directly at [email protected] to discuss potential discounts and tailor a pricing plan to suit your needs. We're here to help and ensure that our service meets your expectations. Thank you for giving us the opportunity to address your concerns. We look forward to assisting you in finding a suitable solution. Cheers, Ann Cher(e) commerçant(e), nous comprenons que le coût est un facteur important lors de la prise en compte d'un outil de marketing par SMS. Nous tenons à vous assurer que notre tarification est établie pour couvrir les frais standard que nous payons aux opérateurs téléphoniques pour les messages internationaux depuis un numéro de téléphone basé aux États-Unis, y compris ceux vers la France. Nous vous invitons à contacter notre équipe d'assistance clientèle via notre chat en direct 24/7 ou à me contacter directement à [email protected] pour discuter des remises potentielles et personnaliser un plan tarifaire adapté à vos besoins. Nous sommes là pour vous aider et nous assurer que notre service répond à vos attentes. Merci de nous donner l'occasion de répondre à vos préoccupations. Nous sommes impatients de vous aider à trouver une solution adaptée. Cordialement, Ann
April 24, 2023
really great app and awesome support team, I recently downloaded this app and have been blown away by the level of customer service provided. Every time I've had a question or issue, the support team has been quick to respond and incredibly helpful in resolving the problem.
April 24, 2023
It working great thus far. Cant wait to see the updates! I will continue to explore and use the features!
April 23, 2023
Only used the pop-up widget so far, but works perfect - and they have lots of other widgets to offer. Can't wait to test out those. Maya was a big help! Very good service on her part.
April 23, 2023
Maya was very helpful and gave me a lot of good tips. I would definitely recommend this app for marketing!
April 22, 2023
Sou novo no app e já posso dizer que é ótimo e principalmente o suporte. A propósito, muito obrigado Naomi por resolver minha dúvida e problema. eu recomendo o aplicativo
April 22, 2023
Best Customer Service I have received so far within the Shopify Apps. Highly recommend this app to those who are looking at something like this for their own store.
April 21, 2023
Best Customer Service and tons of options highly recommended it. Have everything for advanced users and is friendly to newcomers
April 18, 2023
I am very pleased with the One app and their support. I have had a couple of issues setting it up. Samantha and Rosy quickly answered my question and it was taken care almost immediately. They were both very knowledgable and professional!!! Steve
April 9, 2023
Lots of data and options to automate and upsell your products through SMS and Email newsletters. It can be a bit overwhelming at first, but it's certainly easy enough to start small and work from there. Even with limited skills you can create a beautiful custom template to send to your customers, or make use of the many templates they have at hand. I had troubles with verification and automating to certain email addresses, but the live chat was quick and responsive. The wonderful Maya came to my rescue and we managed to figure out the problem together. They were ever so kind and patient and it has been one of the most pleasant customer service experiences I have had to date. Thanks again!
April 8, 2023
Le service est très rapide et courtois. j'en étais même surpris! Je vous recommande l'application, elle fonctionne très bien pour notre boutique