All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

July 6, 2022

Superb Customer Service by Doris, answered all questions and help me with questions I had. Would recommend this app to anyone.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

I stumbled upon this app when I was looking for a new pop up service. I didn't realize it offered so many additional features! While I was setting things up I received a pop up chat with some tips to give me better results. Not only that, but the chat team spent several hours with me while I got everything set up and made sure it was all functioning properly. Would highly recommend and very happy so far

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Probably the best-upselling app on Shopify. If you choose any other service you are making a mistake! I made sure to follow along with the trials and include my own designs to keep the brand on par. I was blown out of the water with the customization features that weren't paywalled. Respectfully all developers deserve their cut but knowing they offer this for free takes the cake. The customer service alone makes me want to pay and I promise once I am successful I will promote this app until my mouth hurts!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2022

This app is wonderful! I love all of the options and it's so easy to upload your own file! They got my proof done in 2 days and fixed things instantly on chat! support is awesome and best of all, its free!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Vielen Dank Maya für deinen Support. Großartige App und toller Kundenservice! Kann es nur empfehlen.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

I installed this app to implement my newsletter on shopify. User-friendly and great customer support! Go for it!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Great app, easy to set up. Natalie popped up in the message box which was great to check over everything. She was able to take note of the colours and themes of my website and suggested things such as how to change colours of the pop-ups to match my website theme, how to set up the emails. Very friendly, super fast and very informative and helpful. Very pleased with it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

I just downloaded tonight. I have put my business on the backburner the last few years and was just trying ton integrate emails and start back up. I started a chat with Emily and Natalie from customer service. Before I knew it I had integrated all emails from Mailchimp with their help, checked for bounce back emails through a company they suggested and I am now all set to email valid emails and hopefully start selling again! Awesome customer service!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Wonderful app, pretty easy to navigate and amazing support team. I'm new to this app and I'm liking it a lot - I will most definitely be recommending ONE to friends and family!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2022

I'm loving the app. I really enjoyed Rosy's service. Very deicated girl and gave me complete support. My expectations were all exceeded by the features offered. Thank you so much to the whole team ❤

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2022

First the App is amazing, it has a lot of features, and themes and its just very complete! Second the customer service chat was Amazing! Rosy helped me verify my popup settings and also made some updates and suggestions to add another email schedules, and she was very polite and helpful! excelent customer service! This app is just amazing! and easy to use

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Their customer service is great! I received the help that I needed very fast and they even helped me with some issues that I didn't even ask for.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Thank you Samantha for being so knowledgeable and helping us, and even going the extra mile to show us how the app works and creating a video as well for visual, that's what we call amazing customer support !! Thanks :-)

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

Me encanto esta aplicación, cumplio con todas mis expectativas... tienen soporte 24/7, me toco la ejecutiva Rosy me ayudo con todas mis dudas, y problemas de edición que yo no logre hacer, en todo momento fue amable... no duden en descargarla... ya que tendrán un equipo 24/7 que podrán asistir todas sus dudas... yo soy novata en este tema y me ayudaron de inmediato...

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2022

Just Amazing!! From the easy UI and amazing customer service this app is the best not to mention its free as well thank you ONE for all the Help setting everything up

Store

FitDyno

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 3, 2022

If you don't have this app yet, JUST DOWNLOAD IT. I am a total NEWB with shopify and marketing, but this app has made it so easy and effective on my store. Maya needs a raise, if she hasn't gotten one already. She helped me navigate through some questions, and even followed up with me a day later of her own accord. Amazing customer service. 10/10!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Just started this app yesterday and I'm loving it! It's exactly what we were looking for. And not to mention the customer service has been great! Big thanks to Fola for all the help!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

Installed for HTML marketing emails. I think the editing features are excellent. The support was very attentive and helpful. There are many other useful features that I would like to use.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2022

Yes! I love this app so much. I was looking for an app that had multiple features so that I didn't have to add all kind of different apps and WALA ONE was the perfect ONE. On top of that their customer service is amazing. Steph was able to answer all of my questions, she also helped me set it up! That's one of my fears of setting anything up on my own, I don't know if I'm doing it right but she was able to step in and help me! Super satisfied, I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2022

I am thrilled with this app and the support from Maya. I tried a lot of different pop-up apps and this is the only one that had all the features I was looking for - namely, integration with shopify inbox. I was able to easily create a beautiful email sign-up form and a follow-up email to send to the new subscribers. I had a question and Maya helped me right away, then she offered to review my pop-ups and gave me some incredible feedback. Her professional feedback really improved the overall user experience (and I'm not a beginner at this stuff). I'm excited to tour the rest of the features and feel confident that I will receive excellent service whenever I need it. Highly recommend and big thanks to Maya for her support!

Using app

About 23 hours

Total reviews

4

Average rating

5.0