ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,879
All reviews
Rating Breakdown
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June 7, 2022
Super schnelle Integration und großartige Hilfe per Chat Funktion. Die Designs sind auch sehr ansprechend.
June 7, 2022
This software is very functional, and the customer service is very attentive and considerate. I strongly recommend it!
June 6, 2022
So useful! I'm new to all of this, thus I've been needing a lot of help with the app. Customer service is great. They help as much as they can and if they can't resolve it then and there, they will follow up with you later to make sure things are resolved. I'd def recommend this app!
June 6, 2022
Excellent customer service! Really appreciate that. i would recommend this app for you. Very useful..
June 6, 2022
Professional and easy to use app, and beyond all, they have amazing customer service which worth it all
June 6, 2022
Great app, I cancelled my Klaviyo subscription and have been using this app since. The customer service is beyond amazing. 100% recommend
June 4, 2022
Ich habe selten so einen hilfsbereiten Kundenservice erlebt. Die Mitarbeiterin hat sich so viel Zeit genommen und konnte mich bei jeder Frage unterstützen und dann noch am Wochenende - wirklich top!!!!
June 3, 2022
I used this app to create pop-ups for my website and I must say I am extremely impressed with the customer service! Rosy was excellent and attentive and helped me create the most beautiful pop up! Thanks Rosy, you are a legend. <3
June 3, 2022
Rosy was a super huge help very knowledgeable about any questions I had. I highly recommend this app. Super fast, Super efficient, and easy to navigate as instructed.
June 2, 2022
LOVEEEEE!!! PATRICIA WAS A HUGEEEE HELP .... SHE ANSWERED QUESTIONS QUICK AND MADE IT ALL EASY ..... 2 NEW APPS IN 10 MINUTES... IM WINNING ....
June 2, 2022
I reached out for assistance, and they were very helpful. They provided tips on improving some of their services I was using and fixed a tab on my website I didn't even notice. Setting up broadcasts are easy to do, and the automations have been very helpful for my business. I would highly recommend this app.
June 2, 2022
Amazing app and the support teams absolutely incredible! Huge shout to Kate for help troubleshoot our issues :)
June 2, 2022
Trisha was AMAZING! I was feeling lost about my conversion and decided to download this app late at night. Didn't realize that Trisha wasn't a bot, and she was so proactive and helpful in getting me set up with automation! For a while there it felt like she was a personal assistant. She gave me feedback, ideas, and conversion education and I felt so motivated about my site. She even told me she'd teach me more the next day with more automation. I love this app for not only what it does but the client service! The best I have ever experienced! I am so grateful and am so excited to see what Trisha teaches me about the app features and feedback on better conversion. Thank you, Trisha! Your help triggered me to see what else wasn't working with my checkout as well and found some issues I will get fixed! Now I'm clearly seeing why my conversion is low and my abandoned checkout is high! Thank you! I can't wait for increased sales!
June 2, 2022
best app and best support team ever. you will never regret to install this app. Jessica is sooo kind and friendly, and also fast and so good at her work. thank you for it
June 2, 2022
Great support from Emily. Could solve all the issues I had immediately, with super friendly, fast and helpful responses. Thank you, Emily!
June 2, 2022
I'd been looking for a pop-up to notify my visitors about a product back in stock without subscribing to purchase. I wanted to change the pop-up button to buy now and with the help of the ONE team, I was thrilled to have a pop up customised for my store. Thanks very much ONE team - keep up the great work!
June 2, 2022
It's helpful. These guys are amazing!! They answer all my questions and teach me step by step. Recommend it!
June 1, 2022
The customer service gave me detailed instructions and I found the app very useful. I think I will work with this app forever
June 1, 2022
Customer service tried to help after I was disappointed initially. I didn't download it back though but at least they followed up with me after.
Dear Merchant, So sorry our customer support representative was not able to resolve the issue with the third-party domain provider. We had a more technical member of our team take a look and seems we found what was going wrong while you were copy and pasting the settings. Do you mind replying to our email or jumping on a quick call with us? DNS records can be a little tricky to setup. We wish it could be done with one-click. Looking forward to resolve the issue with you in the morning and making sure you didn't waste your time setting up the emails. Have a good evening! Cheers, Ann
June 1, 2022
Rosy came to explain to me in detail how the app working. I really appreciate. Definitely corporate with the app for long time to come