All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

May 26, 2022

Customer service was top tier. It was super fast and super easy. Rosy was amazing!!! She really helped me and gave me some encouraging words. Love it1

Store

AMANII

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

Great app, great customer service when you need help! Thanks a lot! Looking forward creating more pop-ups with One.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

This App help me a lot. First choice for EDM. I have amazing customer service with Rosy. Really worthy to try this App.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

The app has gained my approval, I just want to thank customer service for helping out with the designing, so my website can run as smoothly as possible. I logged on and they were already giving e suggestions on how to improve my pop-up which is outstanding customer service. This app is very simple, and the website is very easy to navigate which is essential for an amazing platform. 100% would recommend to everyone.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

I used this app to add an email pop-up to my store. I had a customer support specialist, Samantha, who was INCREDIBLE. She reached out to me as I was building my page and walked me through things step-by-step. I have never felt so supported by customer service, ever. Incredible! Definitely recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

I just got this app and so far so good, really helpfull and very patient. this one is a keeper and no matter the question, they will guide and help you to the fullest.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

It's really helpful and so so convenient! Easily set beautiful campains by myself. Best customer service!

Store

CGSULIT

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

Overall, I think this is a great app. The customer service was also great and they were extremely patient and helpful in dealing with one small issue I had.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Really great app and amazing service, always someone amazing to help through the chat which makes a huge difference! 6 STARS if I could choose.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

This App is insane. The features are awesome and the support.....only feature missing is a way to tip the support staff via their chat function. It really blows my mind how good these guys are!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2022

The App is super easy to use. I had a few questions and Rosy was super helpful. I recommend this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

Rosy was very helpful and answered all of my questions. Went above and beyond! I highly recommend ONE.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

App is super easy to use and a great app to use for your business. Had a few questions and rosy got back to me super quick and she was a big help. I recommend this app 1000%

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

Such great agents! I'm 62 and don't know this techy stuff at all. My agent, Rosy, was amazing. The poor thing! I kept her on the chat for almost 3 hours and she was an angel the whole time. She is the second agent from ONE I've dealt with. Although, for only a half hour, she was great too. They are very professional. They are on a par with Shopify agents and that is saying a lot!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

I got this Shopify integration app because it had 5 stars and it was free, as a new e-comm owner I wanted to keep my cash flow in mind while setting up all the proper marketing avenues. I put together my first Pop up to collect emails and immediately their customer service rep reached out to me to walk me through the processes and provided visual examples of HOW to correct my mistakes. I was able to set up the first email campaign in 45 minutes. Cheers to ONE for top notch service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

As a beginer, I've tried many different Email marketing tools, this is the best APP that truely improved my working efficiency, and I would like to appreciate Maya for her patient instructions and teaching, hope I can become a part of the success story of ONE in the near future!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

Maya was a delight to talk to and went over and beyond what was expected. Could ask for more, needs recognision for the work put in!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

I talked with Samantha on a couple different topics and she was SO helpful and willing to go the lengths to make a customer happy!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

This app has been nothing short of amazing. I needed help adding a feature, and the customer service I received from Samantha was second to none!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2022

I have got the best ever costumer support from this app thank you so much! they have alot of designs and options that's make a perfect popup for me

Using app

About 4 hours

Total reviews

1

Average rating

5.0