All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

May 19, 2022

I loved how easy it was to setup popups and the support team were to great at offering me design advice! Would 10/10 recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2022

Very good app. Works as intended with no issues. Easy to use. Samantha, service rep was great. Very patient and helpful. Knows her stuff.

Store

FITGO

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2022

Customer service is fast & helpful! Its easy to set up for the most part. i would definitely reccommend this app!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2022

Absolutely amazing app!! You can modify so much and it is easy to use. There is also the possibilty of a very nice person helping you set up/ look over what you did and that was so so helpful for me. I am very excited to see what new features will be available in the future, definetly sticking with this add on for a long time!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

I was on another similar APP before but ONE+ gets me to switch over as I see it allows more customized configurations. Yes it does deliver the expected functionalities. What impressed me more is its customer service. Always online, always patient, always capable. Go for it if you need a powerful popup and email campaign tool.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2022

I love the app and the people that work for the app. For a free app you really get top notch service! Had a few issues with integration, signed up for a video call support and we were able to resolve it in 8 minutes not having to use the full 30 minutes. Very nice and caring people helping solve my troubles anytime of the day! THANK YOU

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

I had a little issue with closing the pop up on my website but Maya from One got straight on the case and helped me fix the process and many more things including setting and design. Great support and energy from her, 5 stars!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

Just installed and the setup could not have been easier! Customer service is top-notch as well! Highly recommend!

Store

CB Grey

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

I've using this app for 2 month. So far it's great! Easy setup, the support is very helpful. I am looking forward to the loyalty points function.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

May 17, 2022

Muy buena la app, increíble soporte, siempre un trato muy amable! Amo los diseños que se ofrecen además

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

I love all of the customization options. Creating pop-ups is a little trickier for us as they have to be in two languages. The support team has been kind enough to tweek certain templates to accommodate us. Thank you for the great support!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

ONE app is awesome! There is a free plan available which makes it perfect for small business to add a pop up to their store. The best thing about ONE is their customer service, I was having technical issues with my pop up and late at night Sydney time I was able to have a live chat with no wait times. The customer service is very prompt and friendly. They went out of their way to get the engineering team to work out what the issue was and they found an issue on my website causing the glitch.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2022

Very simple to use, and very effective functions! and if you have any trouble to set it, they have a support with rare and helpful skill set, they helped me quickly and very kindly, 100% suggested to new user

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

Trish was very patient and helped me to solve all my problems. This app contains many templates that you can choose according to your needs. Highly recommend !!!!

Store

Aimvein

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2022

Many thanks to Rosy who helped me set up the App on my Shopify store. She was very helpful. I highly recommend getting assistance, especially if you're not tech savvy like myself. Five stars from me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Rosy was absolutely amazing! she was great with helping me improve my store and exceeded my expectations. In addition, very quick responses. I highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Very helpful, and Maya is super nice and will go step by step on everything you need help with. Highly recommend getting the app

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2022

App works very good. Clear set-up process and great customer service. It was free to sign-up. Straight forward interface. great results

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2022

I cannot put in words how helpful the support team is, especially Maya and Rosy who have helped me on multiple occasions to find solutions using the features that exist to ensure that I get what needs to be done. Highly recommend this app for dynamic coupon codes, campaigns, automations. Thank you so much

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2022

I came across ONE while browsing the app store and it seemed almost too good to be true. They're offering all the big features that everyone else is charging for, but ONE is providing it all for FREE? Signed up and setup my first wheel spin campaign and ONE's support reached out to me to check on my experience and offered assistance with getting setup. They were incredibly professional and friendly throughout the entire process. Skipping ahead I was diving deeper into settings and ran into an issue and reached out to support. Again, they were incredibly friendly and professional. Fixed my issue within minutes and took some ideas I had back to their team to discuss for future implementation. Excited to see what they continue to provide and build!

Using app

About 1 year

Total reviews

2

Average rating

5.0