ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,879
All reviews
Rating Breakdown
Review RSS Feed
May 11, 2022
Exploring the use of ONE and found Trish to be soooo helpful. We have a new store, only 3 months old, but i can see an increase in customer engagement thru the use of the popups and social proof....great work from Trish is really helping us get to the next level and increase our conversion rate.
May 10, 2022
Absolutely AMAZING! I am so impressed with ONE...set up was clear and intuitive, all the features are FANTASTIC and the CUSTOMER SERVICE went above and beyond to help...Rosy you are an such an asset! Keep up the good work. So happy I found ONE!
May 10, 2022
Incredible customer service. Any kinks or issues involved with your campaigns, emails, etc. are addressed and met with organized solutions.
May 9, 2022
Intuitivo e bem personalizável, o melhor que achei até então! suporte muito veloz e eficiente, tira todas suas dúvidas em portugues.
May 9, 2022
Awesome customer service, very user friendly. Love this service. I highly recommend this app. Very easy to set up.
May 9, 2022
Apps good but the help and support make it fantastic. Maya on the online chat was so helpful, helped me tailor the tools i needed to suit my website, couldn't recommend more.
May 9, 2022
Very user-friendly and OUTSTANDING customer service! Perfect for setting up different automated campaigns. I'd highly recommend.
May 9, 2022
find the app confusing and hard to use, hard to navigate and understand where I am supposed to go next or what to do
Dear Merchant, I am Ann, Customer Experience Manager at ONE app. Deeply sorry you had a frustrating experience navigating our app. If you reach us through our nearly 24/7 live chat or email at "[email protected]" we can help you get setup and we can even do a 1-on-1 onboarding call. Lastly, if there's something specific you wanted to achieve with our app we can send you a video recording walk through or set it up for you. We are always improving our user interface. Love to get more of your feedback to make improvements. Looking forward to working with you as you launch your new Shopify store. Cheers, Ann
May 8, 2022
OMG! wow the amazing service of this company is something I have never got before.I dealt with Rosy. She is very helpful.. well She set up my pop up while I work on other stuff with my site .. she did all the work for me .. thank you so much .. im grateful.. You have a golden employee in Rosy!
May 8, 2022
best customer service and really easy design! Super helpful and quick responding 100% recommend! Thank you!
May 7, 2022
The customer case (Jessica) is just outstanding!!!!! The APP sounds great, can't wait to see my results
May 7, 2022
I am so happy to have found this app. It really does do everything and it is easy to get started. I had a little trouble in broadcasting my first email campaign, but Naomi was quick to assist and sorted it out for me. They even gave me a few recommendations to make it look better on my store. I am really impressed with the number of templates to use - and it is so easy to create some really great marketing. Excited to see how well they are being engaged with by customers. Thanks so much!
Using app
About 1 year
Total reviews
4
Average rating
5.0
May 7, 2022
So far so good! Customer service is beyond helpful! Honesty surprised it's free because of how good the customer service is.
May 6, 2022
A great versatile app that has so many features and is easily customizable! & The customer service is unmatched.
May 6, 2022
This app has been helpful with sending emails. We switched from another email provider and it was easy to integrate to our store. When I had a question, Support was great!
May 6, 2022
love that the customer service is an actual person not an automated bot! Samantha was amazing and super helpful!!!
May 6, 2022
today i installed the app it was a great choice with great features and the team was super helpful and supportive :)
May 6, 2022
Such a great plug in that expands the possibilities of what you can do on your website. Received excellent assistance from the chat advisors too.
May 6, 2022
I couldn't believe this app was free from all the awesome features they offer for Shopify stores. The "icing on the cake" was receiving help from the support agent (Rosy). Not only was she polite and helpful but suggested another feature I didn't even know about that would help my website. I'm so excited to try it out! I recommend this app 10/10! If you aren't using it, what are you waiting for?
May 5, 2022
I can believe that is FREE and have so many templates creating pop up, emails and everything I want to growth my business . Support is over of 5 Stars ✨ . They jump and help me right away to help me .