ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,874
All reviews
Rating Breakdown
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Dec. 3, 2021
They have the absolute BEST customer service of ANY app or anyWHERE I've ever been or experienced. Truly the best people I've ever come across!
Dec. 3, 2021
So far I am loving this app. The customer service is very efficient and supportive. Rosy was incredibly helpful, patient and professional. I am happy with the outcome.
Dec. 2, 2021
My live-chat support assistant walked me through the whole set-up process, and was very supportive. Much appreciated.
Dec. 2, 2021
Great app and really help boosted my sales! The support is great, shoutout to Steph for being so helpful and amazing! She quickly responded to my questions and assisted me in my issue. Thank you so much! Highly recommend this app!
Dec. 2, 2021
Very easy to use and the help desk ( chat ) is especially amazing. very prompt to response, willing to help and make it easy to get what you want to achieve. the only down side I see is that the selection of the designs you can choose are pretty limited. but not too terrible. Happy to use this app!
Dec. 1, 2021
EXCELLENT customer service, an excellent competitor to big names out there and PERFECT email builder. This is the only option for small businesses out there if you want to scale growth. They offer so much support and such exciting apps. Highly recommend.
Dec. 1, 2021
I use this app for 3 days and until now i am very happy with it. It is a very good software and instant support.
Dec. 1, 2021
very useful and customer service is on point. helped me set up a few campaigns too and overall have seen good results.
Dec. 1, 2021
This is very easy to use, can achieve many functions，I feel very satisfied with the customer service
Nov. 30, 2021
I appreciate the helpfulness of the chat option. Especially Rosy - she has helped me on numerous issues. As a new shop owner she has been invaluable to me.
Nov. 30, 2021
I used this wonderful plugin to do the promoting jobs on the site. Really easy to use and great customer service they have! Highly recommendation！
Nov. 30, 2021
Amazing customer service!!! I would rate it 5 out of 5 for sure. The website elements are easy to use, and the customer service live chat provide every help I need while setting up my campaign! Would highly recommend it!
Nov. 30, 2021
Have just started using the app and it's great - customer service (Rosy) was outstanding & very helpful :-)
Nov. 30, 2021
New to this app, Rosy helped me set by giving me lots of tips. So far so good. I have no complaints.
Nov. 29, 2021
Love it! Does exactly what it has to do and is easy to set up. I had a little extra feature I would have liked to be included and the support wrote me a custom CSS-Code for it and included it for me in like 2 minutes. Am really really happy with it.
Nov. 30, 2021
It was easy to install. Support is instant and wonderful. Despite this, I am beyond frustrated. I am trying to create marketing emails and what should be intuitive and clear, is not. It doesn't save as I made it. I don't have time to sit for hours trying to create a simple email because things aren't saving as they should. Also, every single time I want to send myself a test email to see if the thing got fixed, they have this "security" check where one has to check boxes TWICE on what is in the picture. I actually hate them and they just add to frustration and the time I am wasting. Something in the templates isn't working or I wouldn't have so many problems. Like I said, the support is great and cheerful but if I can't use the tools easily enough I am still just wasting my time. I gave up today. No email to be sent. Maybe I will just create one in shopify instead. ETA: I would like to add I just went into Shopify marketing email and was done in 5 minutes. That is how easy it should be.
Nov. 29, 2021
Very helpful and supportive thank you in helping me set this up! Recommended for any Shopify store starting up!
Nov. 29, 2021
I needed a quick solution to a pop up for subscribers. The customer support for this app is amazing!!
Nov. 29, 2021
This is one of the best apps I have used, and it is for free! The support is so nice and knows how to solve all kinds of issues. I have no complaints! This is one of the best apps on shopify! I suggest all stores to use this application, instead of 100 other apps. Totaly free and amazing!