ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,499
chart
#2,874
All reviews
Rating Breakdown
Nov. 29, 2021
This app is AWESOME!! I used this app to promote my Cyber Monday sale and it is perfect for adding discount codes, email marketing and so much more! There are also many themes to choose from and upload your logo which makes editing a breeze. They walk you through all the steps to complete your campaign, which can be difficult to figure out on a lot of other apps. The best part is that they have a 24 hour chat room that provides you with immediate assistance. Rosy was awesome, she not only did a demo of my store to make sure the discount was running, she also gave me insights to improve my store! I am beyond happy with the service and what the app provides. A MUST DOWNLOAD!
Nov. 28, 2021
This my second year using this app. The first year I used only the sales wheel option which is free and set it up myself it was fairly easy. This year I added email to it which was a bit more complex but worth it and Patricia in customer support was EXCELLENT and patiently walked me through each step. I am seeing results and after Holiday Season am seriously considering the paid options because of her Customer Service. The app integrates well with Shopify and does everything. Can’t wait to see what else it can do.
Nov. 27, 2021
Trish helped me with a problem I had about using discounts. She was very helpful and I don't know what I would have done without her help.
Nov. 27, 2021
This app is straight forward and easy to use. I did run in to a couple of difficulties but received help immediately and the issues were resolved. Definitely recommend this app and a special thank you to Patricia for all her help
May 18, 2022
this app seems to be tip top and the survice if any thing goes wrong ................................ Emily was so helpful sorting out changing my email over and also pointed out how i can save $$$ definitely a + very good company to go with hope we can grow our business with you
Nov. 26, 2021
Patricia is so helpful love this app! especially how you can do discounts and customize it to make it look pretty
Nov. 26, 2021
The BEST app on shopify. Prompt Customer service. Patrica was so helpful and patient and guided me through everything effortlessly. She rocks and so does this app!!
Nov. 26, 2021
I thought the app was glitching and not sending emails but I hopped on customer support and they actually said I was at a limit. Tthey fixed it up and gave me some free credits. Love this app, love the customer support, and will definitely be sticking with this for our emails & sms. Great templates too actually. BTW shoutout to Patricia since she was the one who helped out!
Nov. 26, 2021
I was a bit skeptical about this service and did some test broadcasts to small groups with both the Shopify service and ONE. About 70% of those sent via Shopify's service didn't reach their targets whereas most of those sent via ONE did. I also had reason to use ONE's support via chat and they couldn't have been more helpful, polite and patient with me and my stupidity - excellent customer service.
Nov. 26, 2021
I was having some issues with my spin the wheel campaign for our black friday sale, but, Trish and her team were very helpful. They made sure to go the extra mile to fix my issue!
Nov. 25, 2021
Super service !De app is superhandig en heel simpel in omgang. Als je vragen hebt krijg je binnen no time een reactie en je wordt super goed geholpen beste service !
Nov. 25, 2021
Best customer service, I really needed help today and they delivered - I've been having a terrible day with unrelated issues and Patricia was the first human that made things a bit easier.
Nov. 25, 2021
Desde el primer contacto, siempre super atenciosos. brindan la informacion clara en cualquier idioma, ademas te ayudan y acompañan hasta aclarar todas las dudas, recomiendo esta APP
Nov. 25, 2021
Piattaforma ottima per gestione pop up e iniziative promozionali sul sito. L'assistenza è davvero ottima, tramite chat puoi parlare subito con una persona (no bot) che si attiva davvero per la risoluzione di qualsiasi cosa. Consigliata.
Nov. 25, 2021
Trish & her team are so helpful & efficient. They answer my questions and resolve all my issues very quickly. I cannot say I have had a bad experience they have an outstanding service, would highly recommend.
Nov. 24, 2021
Really good application! The services are also amazing. We will continue to use it and it worth the price
Nov. 24, 2021
So many features and pre built templates this is a one stop shop for all marketing needs. Great customer support!
Nov. 24, 2021
Fast and polite agents. Very helpful when setting up my 1st campaign. Ready to get the sms feature setup, for now only using email marketing. Very easy to use love the templates! Set up my Black Friday email in less than 30 minutes!
Nov. 24, 2021
This app works greatly - only used for e-mail marketing so far, and very happy. The customer support is outstanding! They have the online chat available when you're creating anything on the app and - no matter the time we're asking - they're ALWAYS there to support, within the same time - as they're there just for you. Incredible. And for those like me, can not afford to pay for adding apps, this one is free.
Nov. 24, 2021
Had a question about the “email creator” and Rosy went above and beyond to assist me with her exceptional professionalism and customer service. Thank You!