All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2021

Nous avons contacté le support pour la mise en forme de notre première newsletter. Disponible, réactif et efficace!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

using it for black friday, just started yesterday and the support and ease of use are the best .. and special shout out to Rosy.. who helped me through some issues was having..

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 23, 2021

It is a great APP. The customer service Rosy is very professional and patient. It is worth recommending. Thank you!

Store

SpeTool

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

omg I can't stress enough how much I love this app! I was having some issues setting up my spin the wheel feature and also sending SMS messages and so I decided to reach out to their team and was met with great assistance from ROSY. She was very thorough and very dedicated. you can only dream of customer service such as these.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

The support is always answer in few minutes and manage the issue quickly. The app is also easy to use. Good job guys !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Great app, it has everything a business needs and it's very easy to use. Customer service is amazing, especially Trish. Always available for support and even give you recommendations to improve your business. Totally recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

service d'aide très rapide et efficace, à l'écoute et dévoué ! En tant que débutant, c'est exactement ce dont j'avais besoins. Merci

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Excellent app and great support - their customer service team was very helpful in getting everything set up!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

We've been using this app for just over a year and we couldn't be any happier. They have very helpful and friendly customer service. Any time I've ever needed help, no matter if it was 1am or 9am in the morning, they're always there to assist. I highly recommend this app for anyone who wants to increase their conversion rate or to increase their subscriber list.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I am new to the Shopify world and its handling, including the apps. I did not know how to manage two issues in the app and the customer service team was not only quick to respond, but also taught me how to solve my problems by guiding me in a quick and easy way. Very efficient and kind customer service team. Many thanks.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I just started using the app but the features are amazing so far. I also love the templates they are so easy to use and customize. Customer service is amazing. Rosy helped me out so much and even provided some tips on how to make my popup more appealing.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

All I can say is app is awesome!!! Great customer support and the app has all that I needed. Must get.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

One team is fast and responsible. They will support your set up process if needed and will provide you detailed information step-by-step. I am satisfied. Also special thanks to Trish.

Store

Campees

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Great app for automations......................................................................................................................................................................................................................

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

I added the app to help with my store and the app was easy to use but my store is new and I thought I needed to run a few campaigns all at once the app told me to request a gift to run the other campaign and I got connected to live chat. That is when I was saved by Rosy a live agent at 11pm at night not only did she give me great advice fixed my errors and explained what and why she did it and ,I never had live help with an app like this so this app is very affordable and 24/7 help im excited to grow with the team .Great app for newbies and oldies

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Mostly user friendly, however, once you start linking other apps & Shopify, editing email and text responses can get a little tricky. Customer service is amazing though! 24/7 chat with a real person, even on the free plan. Rosy set up a new campaign for me and answered all of my questions quickly and easily, at 9 pm on Sunday at that! Highly recommend just for the customer service.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Great price, interface, and service! I really like how easy it is to use this app compared to other email apps.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

I use this app for my text marketing. It's great! it works well with other apps too. the customer service is excellent and the designers are awesome as well.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

I just found this app! So far, it seems to be an all in one app-one stop shop for marketing to your customers. Plus, they allow free gifts if you want to run more than one email campaign. Rosy, was very helpful when assisting me in the chat. So far, I am really happy with ONE and will continue to be a customer and hopes it really helps to grow my business.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

I love this app! I just got help through the live chat and Trish was so very patient with me. She set up my popup coupon and email & SMS automation. I had both ONE and Omnisend and was deciding on which to keep and which to delete and ONE wins hands down! I've been struggling with Omnisend for weeks and because they don't have a live chat option, I have had a hard time and worried about getting my store launched in time but thanks to Trish, my page will now look professional and ready to maximize profits. The pop up looked good, the SMS works and the automated emails look beautiful. GET THIS APP and pray to God that if you ever use the live chat that you get Trish! www.mybeautifulpride.com

Using app

15 days

Total reviews

1

Average rating

5.0