Rating

4.9

feedback

359

Reviews

chart

#536

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    27%
  • Less than a month
    48%
  • Less than a year
    22%
  • More than a year
    1%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent support provided by the OneMobile team. Customers highlighted the responsiveness, professionalism, and helpfulness of support agents like Rean, Rosie, Ellie, and Zoey. The app was described as easy to use, with a user-friendly interface and clear guidance for setting up a mobile app for Shopify stores. Users appreciated the quick responses from the support team, the drag-and-drop editor feature, and the overall smooth process of creating a mobile app.

Highlights

Excellent customer support and responsiveness from the OneMobile team
User-friendly interface and easy setup process
Appreciation for the drag-and-drop editor feature
Smooth process of creating a mobile app
Quick responses and professionalism of support agents

Rating Breakdown

  • 5
    96% (346 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 96% (347)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 26, 2026

I had an excellent experience with this Shopify app. It is truly one of the best solutions available for turning your brand into a mobile app quickly and efficiently. The process is extremely fast and simple — you can easily publish your brand’s app on both the Google Play Store and the Apple App Store without any technical complications. One of the biggest advantages is how much it helps boost sales. Having a dedicated mobile app significantly improves customer engagement and conversion rates. The best feature is the free push notification system, which allows you to directly connect with customers and promote offers instantly — without any additional cost. This is a huge benefit for growing brands. The user interface is very clean, modern, and easy to use. Everything is well-designed and smooth, making the overall experience even better.

Store

instaro

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

The instructions are very easy! You do need to set aside some time to design your app, but you should anyways since it's your store. Rean was very helpful and very quick to help and solved my questions without pause. Thank you so much. I just installed this app today and built my app within 2 hours (because I was designing). I'll post an update once my app goes live.

Using app

--

Total reviews

51

Average rating

4.1

5 / 5 Share

Feb. 23, 2026

Everything is good! We recommeded but do not have IPAD responsive, if you do not need it, this app is perfect and easy!

Using app

7 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 22, 2026

The idea of pulling all design elements directly from the Shopify store is brilliant and very easy to work with. Unfortunately, everything beyond that seems to come with extra charges. Our Instagram feed didn’t load, so we tried to simply delete the block — but even removing a non-functional block required an additional paid upgrade. This was a waste of time and honestly very disappointing. It could be a great app, but the constant upselling and paywalls make it feel like pure money-grabbing.

Using app

About 1 hour

Total reviews

2

Average rating

1.0

Developer Reply

Hi Billy loves Audrey™'s representative, Here is Joe from the OneMobile team. First of all, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating that situation must have felt. We’ve carefully reviewed your case regarding the Instagram Feed block. The issue was not that the app required an upgrade in order to remove the Instagram Feed block. After the block was removed, the system requested an upgrade because there were still other blocks/elements in your app that are available only under the BrandUp plan. That’s why the “Publish to app” action triggered the upgrade requirement. We understand that plan limitations can sometimes feel unclear or restrictive, and we sincerely apologize if this caused confusion or disappointment — that was never our intention. We truly value your business and would love the opportunity to support you again. If you’re open to giving the app another try, we’d be happy to offer you a 50% discount on the first month of the BrandUp plan so you can fully explore its features and see if it’s the right fit for your needs. Our team will personally assist you during the process to ensure everything runs smoothly. And of course, if you feel satisfied with the experience afterward, we would greatly appreciate any update to your review — but most importantly, we just want to make sure you’re happy with the product. Please let us know if you’d like us to activate the discount for you. We’re here to help. Best regards, Joe The OneMobile Team

5 / 5 Share

Feb. 9, 2026

ottimo servizio e ragazza molto gentile

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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