Rating

4.8

feedback

447

Reviews

chart

#188

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    17%
  • Less than a month
    28%
  • Less than a year
    43%
  • More than a year
    7%

Reviews Summary

OptiMonk is a popular Shopify app that offers pop-up CRO software to help ecommerce merchants collect leads and make store announcements. The app has received mostly positive reviews for its ease of use, powerful features, and excellent customer support. Users appreciate the ability to launch popups on multiple sites, conduct split tests, and optimize conversions. The support team, including members like Emil, Viktor, Balázs, Rudolf, and Chris, is praised for being responsive, helpful, and solution-oriented. However, some users have reported issues with setting up the app, limited templates, and bugs that need to be addressed for a smoother experience.

Highlights

Positive reviews highlight the ease of use, powerful features, and excellent customer support provided by OptiMonk.
Users appreciate the ability to launch popups on multiple sites, conduct split tests, and optimize conversions with the app.
The support team, including members like Emil, Viktor, Balázs, Rudolf, and Chris, is praised for being responsive, helpful, and solution-oriented.
Some users have reported issues with setting up the app, limited templates, and bugs that need to be addressed for a smoother experience.

Rating Breakdown

  • 5
    93% (415 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 99% (444)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 16, 2025

Csak egy pop-up-t szerettem volna mobilról kikapcsolni, de nem engedte a rendszer és ez elég nagy problémát okozott. Próbáltam ezt inkább nekik közvetlenül chatbe írni, de sosem lehetett, amikor szerettem volna.

Using app

Almost 4 years

Total reviews

5

Average rating

3.4

5 / 5 Share

July 8, 2025

OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Optimonk is best-in-class pop-up CRO software. Very happy with the platform and the extraordinary support.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2025

Great app and even better customer support!

Using app

1 day

Total reviews

1

Average rating

5.0

3 / 5 Share

April 10, 2025

A lot of issues setting up - chat support not really active. Can't see teams popups they have spent hours working on. A lot of bugs. Hopefully can get this sorted

Using app

About 2 months

Total reviews

12

Average rating

2.4

All reviews

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