Optimonk: Popups you’ll love
OptiMonk: Popups you'll love
Rating
4.8
feedback
903
chart
#196
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
9%
-
Less than a month
22%
-
Less than a year
51%
-
More than a year
14%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, clear communication, and willingness of the support team to go above and beyond to resolve issues. The app itself was commended for its user-friendly interface, powerful features like A/B testing and analytics, and the variety of customizable templates available. However, there were a few negative comments regarding issues with template display, bugs, and glitches, as well as challenges in understanding and using certain features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 11, 2024
I wanted to take a moment to thank Stephan for his fantastic support. He’s been incredibly helpful and responsive, and I really appreciate all the assistance!
Oct. 26, 2024
Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it.
Oct. 17, 2024
Stephan was incredibly helpful and patient throughout the entire process. He quickly identified the issue with our Hubspot integration and fixed it seamlessly. His communication was clear and professional, and he even went above and beyond to assist with a small design issue we encountered. Fantastic support experience—highly recommend OptiMonk’s team!
Oct. 10, 2024
Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.
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