OptiMonk: AI Popup Builder
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The app is very well laid out and very user-friendly. Our team is very happy with the app and customer service has been great to work with.
Hi David, Once again, thank you very much for taking the time to review our app. We're very happy that you're satisfied with OptiMonk! If you'd like to join us for a UX Research interview to help OptiMonk improve, kindly let us know via chat or via email and I'll gladly connect you with our Researchers. :) I wish you an amazing week ahead, Anna from OptiMonk <3
Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.
Hi There, Wow, thank you so much for your compliments!! 😍 We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us 😉 I wish you all the best, Anna
Just started using this app but it is doing well for us so far! Hope this app will continue to get us more conversion!
Hi There, Thanks a lot for sharing your opinion, it means so much to our hard-working Support Team! <3 I wish you good luck with your business and I hope that OptiMonk will help you increase your conversions and sales! Have a nice day, Anna from OptiMonk
So far I am very happy, though I'm still in my beginning month. I love the options, and the ability to customize all/most of the elements in the campaigns. When I had a question, Anna was right there on chat in mere moments, and was extremely helpful! I have no doubt that if I'm ever in need of help again, that they will be there to assist. When I'm ready to grow past the page views for the free plan, the paid plans/upgrades look very affordable. You also get emails to help you make the most of your setup. Recommend!
Hi Amy, Thanks for coming back after your nap to write this really kind review! Especially for mentioning my name, I honestly appreciate it! :) And yes, you're right: we'll be there for you if you need any assistance. <3 Have a nice day and good luck with the app, Anna
Start testing the app and it seems amazing! The customer service is 5 stars and just waiting to see plenty of conversions :)
Hi There, You made me so happy with your kind words! I was very glad to assist you today :) Please feel free to reach out to our team anytime for help in the future, and I wish you many conversions and the best of luck with your business!! Anna
Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.
Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. 🙏
Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered. It would be better if there were more embedded form templates.
Hi There, I'm Anna from OptiMonk. Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :) Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library. If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily. Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;) Anna
User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.
Hey there, I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on. Thank you, Anna
Amazing and VERY user-friendly! It's so helpful and makes it easy to create any pop-ups! The customer service is also excellent.
Hi Dayana! It's Kassandra 👋🏻 Thank you for sharing your feedback! 🙏🏻 I am so glad that you find Optimonk helpful and easy to use. Please don't hesitate to reach out should you need additional assistance. Hope you have a great rest of your day! All the best, Kassandra
I'm still at the beginning with the app, but for now I feel good and it does everything as I imagined it would. Once I've tested it more I'll update my review, thanks to the developers
Thank you so much for the review 😍 We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
The app gives us many options to improve our site's conversion. The support is also really good and fast solving problems
Hi Juliana, I'm glad to see that my colleague Kassandra helped you out quickly :) I wish you a lot of success with our app, Anna from OptiMonk
Love how much customization the app offers - you can edit everything very easily in the editor and set many different settings as the who the app shows up for. If there's anything that isn't straightforward, the customer support is very helpful and quick to respond! Keep it up!
Hi Sandra, Thank you so much for your kind words, you're fantastic!! ❤️ I can't wait to speak to you again, and I wish you the very best with your OptiMonk campaign! Have a great day, Anna
The templates are great for giving ideas. The quiz helps to find campaigns that are suited to the needs of the company, which makes it easier to whittle down exactly what your store needs.
Hello Suzy, Thank you so much for this awesome review 🤩 We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
I moved over from using Rivo to OptiMonk when it became clear Rivo couldn't do half the things I need (particularly multiple pop ups across different pages and advanced customisation). OptiMonk does it all, and what's more it does it with a beautiful and well thought out interface that makes customisation so incredibly easy. I'm really glad I made the switch. Thank you OptiMonk!
Hi There, Wow, what an amazing review!! We're so glad you found us and we truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk! Anna & the Support Team
LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.
Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk
Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind! Original Review: This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.
Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk
I've tried many free pop-up apps and this one is by far the best!! The support team is very helpful and kind. They have lots of fun themes, and it's soo easy to customize. Highly recommend this great app!
Hey Tori! I'm Anna from OptiMonk Support. I'm so glad that you received my email and it was helpful. I wish you the best of luck and many leads with your OptiMonk popup. Feel free to reach out to us anytime <3 Anna
I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )
Hey, It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign. I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :) I wish you all the best with your campaigns and a great week ahead Kind Regards Chris from the OptiMonk support team
Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.
Hey, Thank you so much for your kind review :) It was nice assisting you with your campaign query and I wish you all the best with your marketing plans & business adventures. Do get back to us if you have any other questions or need help with anything else. Have an awesome weekend ahead Kind Regards Chris
Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.
Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3
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