OptiMonk: AI Popup Builder
Build high-converting popups with an AI-native popup builder.
Rating
4.7
feedback
440
chart
#153
All reviews
Review RSS Feed
Aug. 17, 2022
Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered. It would be better if there were more embedded form templates.
Hi There, I'm Anna from OptiMonk. Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :) Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library. If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily. Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;) Anna
Aug. 12, 2022
User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.
Hey there, I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on. Thank you, Anna
Aug. 11, 2022
Amazing and VERY user-friendly! It's so helpful and makes it easy to create any pop-ups! The customer service is also excellent.
Hi Dayana! It's Kassandra 👋🏻 Thank you for sharing your feedback! 🙏🏻 I am so glad that you find Optimonk helpful and easy to use. Please don't hesitate to reach out should you need additional assistance. Hope you have a great rest of your day! All the best, Kassandra
Aug. 11, 2022
I'm still at the beginning with the app, but for now I feel good and it does everything as I imagined it would. Once I've tested it more I'll update my review, thanks to the developers
Thank you so much for the review 😍 We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
Aug. 10, 2022
Support is really good at Optimonk. Loving the integration with Klaviyo and detailed targeting. Popups are beautiful and easy to whip up. Pricing is okay and comparable to similar apps like JustUno. Overall a must-have for any site serious about engaging customers.
Hi Ryan, I'm glad to hear that you like our new campaign split test feature and I hope you'll receive valuable results. Thank you for being so kind and I wish you a lot of success with your business! :) Anna from OptiMonk
Aug. 9, 2022
The app gives us many options to improve our site's conversion. The support is also really good and fast solving problems
Hi Juliana, I'm glad to see that my colleague Kassandra helped you out quickly :) I wish you a lot of success with our app, Anna from OptiMonk
Aug. 9, 2022
Love how much customization the app offers - you can edit everything very easily in the editor and set many different settings as the who the app shows up for. If there's anything that isn't straightforward, the customer support is very helpful and quick to respond! Keep it up!
Hi Sandra, Thank you so much for your kind words, you're fantastic!! ❤️ I can't wait to speak to you again, and I wish you the very best with your OptiMonk campaign! Have a great day, Anna
Aug. 9, 2022
The templates are great for giving ideas. The quiz helps to find campaigns that are suited to the needs of the company, which makes it easier to whittle down exactly what your store needs.
Hello Suzy, Thank you so much for this awesome review 🤩 We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. Sara from OptiMonk
Aug. 6, 2022
I moved over from using Rivo to OptiMonk when it became clear Rivo couldn't do half the things I need (particularly multiple pop ups across different pages and advanced customisation). OptiMonk does it all, and what's more it does it with a beautiful and well thought out interface that makes customisation so incredibly easy. I'm really glad I made the switch. Thank you OptiMonk!
Hi There, Wow, what an amazing review!! We're so glad you found us and we truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk! Anna & the Support Team
Sept. 18, 2023
Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind! Original Review: This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.
Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk
Aug. 1, 2022
I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )
Hey, It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign. I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :) I wish you all the best with your campaigns and a great week ahead Kind Regards Chris from the OptiMonk support team
July 29, 2022
Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.
Hey, Thank you so much for your kind review :) It was nice assisting you with your campaign query and I wish you all the best with your marketing plans & business adventures. Do get back to us if you have any other questions or need help with anything else. Have an awesome weekend ahead Kind Regards Chris
July 28, 2022
Anna taught us a lot about the experience of using Optimonk. And she was kind enough to help us test many details. She also helped us to solve some technical errors. Thank you very much, Anna, who is very responsible.
Hi Jason! I was really happy to help you out these past few days, and I'd like to thank you very much once again for your appreciation. It means a lot! I wish you a lot of success with our app and all the best for your business as well! Anna <3
July 26, 2022
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Aug. 26, 2022
Chris is absolutely helpful! He explained everything so clearly! Thank you so much Chris, my experience was amazing! ****Update 8.26.22**** Anna is absolutely amazing as well. She went above and beyond to answer all of my questions and made sure I understood everything, she went as far as creating a video so that it would be easier for me to understand. So amazed for their customer service! Thank you!!!
Hiya Thank you so much for your kind words, it was an absolute pleasure assisting you with your campaign :) As always, if you have any other questions or need help with anything else just let us know and we will be more than happy to help Have a great week :) Kind Regards Chris
July 22, 2022
I so love this app, it is easy to use and the support is amazing. Chris went above and beyond in helping me with my questions and setup. I am really pleased.
Hey, it's Chris here from the OptiMonk support team :) Thank you so much for your generous review, and it was an absolute pleasure assisting you today, do get back to us if you have any other questions or need assistance with anything else :) Kind Regards Chris ps I love your website and all the best with your campaigns
July 21, 2022
I absolutely love this app. It integrates super easy into my shopify store. When i had a technical issue, the support team were super helpful and messaged me back within seconds which i highly appreciated and they helped trouble shoot me through the issue and i had the app back up and running in seconds.
Hi Jessica, Wow! Thank you for your kind words, I'm so glad that you were satisfied with my assistance today. I hope that our app will help you increase sales and collect new leads in the long run as well. Feel free to reach out anytime. Anna
July 19, 2022
This is an absolutely essential app. I wonder how i missed it so long. I wish i discovered it long ago. The app is very advanced and well thought through. Customer service is great as well.
Hi Janhar, Many thanks for your kind words, I really appreciate them! I'm glad you finally found our app and I wish you a lot of success with OptiMonk :) Anna from the Support Team
Dec. 16, 2022
Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly. These guys answer all your questions very quickly and very knowledgeable. Check them out!!
Hi there, It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :) As always, if you have any other questions or need assistance with anything else just let us know Kind Regards Chris
July 15, 2022
So far, so good. Intuitive, inexpensive and good support (thanks Chris). Good templates to choose from and customization is relatively simple.
Hi, Thank you very much for your kind review, it was an absolute pleasure assisting you with your OptiMonk campaigns and I wish you all the very best 😄 Do get back to us if you need help with anything else or just have a question in general :) Kind Regards Chris from OptiMonk Support!